Happy HR HR as a Service (HaaS)

Happy HR — Cloud-based HR software that unites hiring, HR, payroll, e-learning, and benefits with expert support.

Happy HR is an Australia-focused, cloud-based HR management platform that unifies recruitment, HR compliance and management, rostering, payroll, learning, and employee benefits in one system. It offers free recruitment software, HR advisory support, mobile apps, integrations with leading payroll and accounting tools, and ISO 27001–compliant security.

HR Admin / Core HRsaas

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Use Case

Help Australian businesses navigate complex employment law and HR risk while improving performance, culture, and retention. Typical scenarios include: time-poor leaders lacking capacity to apply HR best practices; small businesses that can’t justify an in-house HR manager; organisations worried about HR compliance and exposure to Fair Work penalties; teams struggling with employee retention, resource planning, and growth management; managers needing structured support, leadership development, and alignment of HR strategy to business goals. The service provides recurring, dedicated time with a qualified HR consultant who partners as your HR manager to review legislation applicability, align teams, plan resources, address cultural/performance issues, and build leadership capability, while leveraging Happy HR’s HRIS for recruiting, onboarding, payroll, learning, performance, rostering, and analytics.

Help Australian businesses confidently navigate HR compliance and employment law without hiring an in‑house specialist. Typical needs include: quick, qualified answers to HR questions; compliance health checks; identifying the correct Modern Awards; meeting Fair Work Act 2009 and National Employment Standards obligations; clarifying Work Health & Safety (WHS) procedures and training; handling grievances and disciplinary processes correctly; and accessing approved contracts, policies and templates created by in‑house legal counsel. The advisory service reduces HR risk, supports managers through performance and misconduct matters, and streamlines HR processes so teams can focus on growth.

Target Audience

Australian SMEs and mid-market organisations across industries (e.g., retail, hospitality, construction, healthcare, professional services) needing structured HR support
Small businesses without a dedicated HR manager seeking outsourced HR expertise
Multi-site/franchise operations managing hourly/shift workforces
Leadership teams seeking ongoing compliance assurance, workforce planning, and culture/performance uplift.

Target Segments

SMB

Source URLs

https://www.happyhr.com/human-resources-as-a-service
https://www.happyhr.com/happy-app?utm_source=openai
https://www.happyhr.com/security?utm_source=openai
https://www.happyhr.com/all-integrations/zapier?utm_source=openai
https://www.happyhr.com/all-integrations/myob-hris?utm_source=openai
https://www.happyhr.com/all-integrations/paysync/?utm_source=openai
https://www.happyhr.com/all-integrations/tanda?utm_source=openai
https://www.happyhr.com/all-integrations/Xero?utm_source=openai

Feature Scope

Dedicated HR consultant acting as an embedded HR manager/partner
Recurring cadence options: monthly, bi-monthly, or quarterly sessions
Tailored agenda per service call under a service level agreement (SLA)
Deep-dive HR strategy reviews and best-practice guidance
Compliance guidance for Australian employment law and industrial awards
Team alignment, culture and performance issue review, leadership capability building
Resource planning, growth and change management support
Connected with Happy HR’s HRIS for end-to-end workflows (recruiting, onboarding/offboarding, performance, benefits, learning, rostering/timesheets, analytics, payroll integrations)
Security: Hosted on AWS Sydney (AU) only; no data stored outside Australia; SSL; firewalls/WAF; access restricted to senior engineers with logged/audited access; personal information salt-encrypted and protected at rest; NIST cryptographic mechanisms for sensitive data; incremental backups for 20 days; L1 PCI DSS compliant pages; eWAY gateway for payments (no card data stored in Happy HR); staff trained to the Australian Privacy Act; staff police-checked; AWS backed uptime SLA cited (99.99999%).
Compliance: ISO 27001 certified; Australian data residency (AU only); Privacy Act training; PCI DSS L1 for relevant pages.
Integrations: Native integrations and connectors including Xero, MYOB (AccountRight, Business/Essentials), Tanda, Zapier, PaySync (to Xero AU/NZ, MYOB, Unipay Payroll, HR3/ReadyTech, Access Micropay, Pronto Xi, Employment Hero Payroll, PayFocus), Deputy, QuickBooks, Reckon, Sage Intacct, Shiftcare, Cloud Payroll, and more.

Pricing hints: Enquiry-based/consultative pricing for HaaS; engagement cadence offered monthly, bi-monthly, or quarterly. HRIS offers free trial and tiered plans (Self-Guided, Pro)

Security hints: AWS Sydney (AU) only; no data stored outside Australia; SSL across pages; firewalls/WAF; access limited to senior engineers with logging/auditing; personal info salt-encrypted and protected at rest; NIST cryptographic mechanisms for sensitive data; incremental backups (20 days); ISO 27001 certified; L1 PCI DSS compliant; eWAY payment gateway (no card storage); staff trained to Privacy Act; police checks; AWS backed uptime SLA cited as 99.99999%.

Compliance hints: ISO 27001 certification; compliance guidance for Australian employment law; Australian data residency; Privacy Act–aligned staff training; PCI DSS L1 (payments).

Implementation hints: Consulting-led onboarding with a dedicated HR consultant; an agenda established via SLA; recurring sessions (monthly/bi-monthly/quarterly). For integrations, setup via in-app Settings > API Integrations and one-click connectors (Xero, MYOB, Zapier, PaySync, Tanda).

Support hints: Dedicated consultant for HaaS via scheduled service calls; enquiry form and demo booking available.

Integration hints: Zapier (personal/leave data sync), Xero (payroll, banking, super, leave), MYOB AccountRight/Business (payroll, banking, leave), Tanda (payroll and shift info), PaySync connector to Xero AU/NZ, MYOB, Unipay, HR3, Access Micropay, Pronto Xi, Employment Hero Payroll, PayFocus; plus Deputy, QuickBooks, Reckon, Sage Intacct, Shiftcare, Cloud Payroll.

Qualified workplace advice: clear, expert answers from degree‑qualified HR consultants; contact weekdays 8:30am–5:00pm AEST via phone or email.
Compliance support: HR compliance health checks; guidance to find and apply relevant Modern Awards; support to comply with the Fair Work Act and National Employment Standards; direction on proper performance management procedures; grievance advice; WHS procedure and training guidance.
Document toolkit: legally reviewed contracts, policies and "guide me" documents drafted by in‑house legal counsel; employment contract templates for all job types and sub‑contractors; disciplinary letter templates (warnings/terminations); misconduct/disciplinary process documents; one‑to‑one document flows.
Included with the Happy HR platform: access to a broader HRIS covering onboarding, employee self‑service, performance, safety, surveys, asset management, reporting, payroll/rostering and integrations. (Advisory is free for clients.)
Security: ISO 27001 compliant; privacy handled per Australian privacy legislation; confidentiality and least‑access principles; two‑factor authentication available.
Integrations ecosystem: Xero, QuickBooks, MYOB, Deputy, Tanda, Cloud Payroll, Reckon, Sage Intacct, Shiftcare, Zapier, PaySync (API connector), etc. One‑click connections reduce admin and sync HR/payroll/time data.
Compliance scope examples across industries: Modern Awards coverage; WHS; sector frameworks (e.g., NQF in early childhood) supported by the platform’s workflows and documents.

Pricing hints: The HR Advisory service is included at no extra cost for Happy HR clients. Underlying Happy HR subscription pricing starts from AU$8.00 + GST per employee/month (self‑guided; minimums apply). Pro plans add a one‑time setup fee (AU$1,499 + GST) and dedicated consultant onboarding. Optional add‑ons: Payroll Standard from AU$4 + GST per employee/month; Payroll+ from AU$6 + GST; Learning from AU$4 + GST; VEVO checks AU$2 + GST per employee (once‑off). 30‑day free trial available. Currency: AUD.

Security hints: ISO 27001 compliant; adheres to Australian privacy legislation; confidentiality and role‑based access; two‑factor authentication available.

Compliance hints: Advisory covers Fair Work Act 2009, National Employment Standards, Modern Awards, WHS procedures/training. Organisation states ISO 27001 compliance and alignment with Australian privacy legislation.

Implementation hints: For the Happy HR platform (which includes advisory): typical setup time 3–5 hours. Two journeys: Self‑Guided (training guides/tools) or Pro (dedicated HR consultant sets up account, HR audit, documents, manager training, 12‑month plan). Migration support from other providers noted.

Support hints: Advisory contact hours: weekdays 8:30am–5:00pm AEST via phone or email. Platform support includes 15 minutes of phone‑based HR support per month, plus Zoom and virtual screen‑sharing; help via help@happyhr.com; dedicated Client Relationship Team for onboarding/training.

Integration hints: Through the Happy HR platform: Xero, QuickBooks, MYOB, Deputy, Tanda, Cloud Payroll, Reckon, Sage Intacct, Shiftcare, Zapier; PaySync as an API connector. Integrations enable one‑click setup and automate data sync across HR, payroll, rostering, and accounting.

Features at a Glance

Recruiting & ATS

Job requisitions
Career site
Multi-posting
Pipeline/Kanban
Offer management
E-signature
Background checks

Core HR

Employee records
Org chart
Positions
Workflows
Document management
Employee self-service
Manager self-service
Roles & permissions

Payroll

Gross-to-net
Payslips
Tax/reporting
Benefits/deductions

Time Tracking

Clock in/out
Timesheets
Overtime rules

Leave

Leave policies
Approvals
Calendars/absence

Onboarding

Onboarding checklists
Tasks & owners

Offboarding

Offboarding checklists

Performance

Reviews
360 feedback
Goals/OKRs

Benefits

Benefits enrollment

Learning

Course catalog
Assignments

Talent

Skills management

Analytics

Dashboards

Data & API

Mobile

iOS/Android app
Responsive UI

Administration

Audit trail

Security & IT

MFA
RBAC
Audit logs
Data residency region

Compliance

ISO 27001

Pricing Model

On request

CurrencyAUD

HaaS: Price on request; appointments monthly, every two months or quarterly. Public HaaS prices are not available. Separate HRIS: employee-based plans from approximately AUD 8 plus GST per month (Self-guided/Pro); add-ons such as Payroll (AUD 4–6 plus GST per employee per month) and Learning (AUD 4 plus GST per employee per month). The Pro plan has a one-time setup fee (AUD 1,499 plus GST). A 30-day free trial is available. Currency: AUD.

Implementation

Professional Services Yes

Training included Not specified

Migration support Not specified

HaaS is consultation-driven, with an agenda tailored to each service call as specified in the SLA. HRIS setup is typically quick; the provider estimates 3–5 hours. Options: Self-Guided or Pro with a dedicated HR consultant (audit, documents, executive training, 12-month plan). Support is available for migrating from other providers. Integrations are configured in the app via Settings > API Integrations with a single click (e.g., Xero, MYOB, Zapier, PaySync, Tanda).

Support

Email · Phone · Zoom/virtual screen sharing · Scheduled consulting sessions with dedicated HR consultant (HaaS)

SLA: The agenda for each HaaS consultation is set out in a service level agreement.

Time zones: - AEST/AEDT (Australia)

Inquiry form and demo booking available. Ongoing HR consulting for Happy HR software customers included. Consulting hours: weekdays 8:30 a.m.–5:00 p.m. AEST by phone or email. Platform support includes 15 minutes of HR support by phone per month, plus Zoom/screen sharing; assistance via help@happyhr.com; and a dedicated client relationship team for onboarding and training.

Integrations

MYOB

Accounting/Payroll

One‑click connection; data sync

Tanda

Time

Payroll and shift/rostering information sync

Zapier

API

Connector for workflow automation and data sync (e.g., leave/personal data)

HR3 (ReadyTech)

Payroll

Connected via PaySync

Access Micropay

Payroll

Connected via PaySync

Employment Hero Payroll

Payroll

Connected via PaySync

Shiftcare

Time

Workforce management/scheduling (healthcare and care providers)

MYOB AccountRight

Payroll

Payroll, banking, leave sync

Unipay Payroll

Payroll

Connected via PaySync

MYOB Business (Essentials)

Payroll

Payroll, banking, leave sync

Cloud Payroll

Payroll

Payroll integration

Deputy

Time

Rostering and time tracking

Sage Intacct

Other

Accounting/ERP connection

Xero

Payroll

Payroll, banking, superannuation, leave sync; AU/NZ supported (also via PaySync)

QuickBooks

Payroll

Accounting/payroll connection

Reckon

Payroll

Accounting/payroll connection

PaySync

Payroll

Payroll connector to multiple payroll systems (Xero AU/NZ, MYOB, Unipay Payroll, HR3/ReadyTech, Access Micropay, Pronto Xi, Employment Hero Payroll, PayFocus)

Pronto Xi

Other

ERP/payroll connectivity via PaySync

eWAY

Other

Payment gateway for card processing; Happy HR does not store card data

PayFocus

Payroll

Connected via PaySync

Happy HR HR as a Service (HaaS)

Target Segments

Security & Compliance

Security Features

Certifications

Data & Hosting

Recruiting & ATS

Core HR

Payroll

Time Tracking

Leave

Onboarding

Offboarding

Performance

Benefits

Learning

Talent

Analytics

Data & API

Mobile

Administration

Security & IT

Compliance

Pricing Model

Implementation

Support