Hailey HR eNPS
Hailey HR — The HR platform your employees actually use
Hailey HR is a modern, user-centric HR platform that offers core functions in human resources, recruitment, onboarding, time tracking and absence management, performance management, skills and certification management, payroll, salary reviews, analytics, and employee engagement (surveys, pulse surveys, eNPS). The focus is on automation through customizable workflows, comprehensive integrations, GDPR compliance with data storage exclusively within the EU, and a mobile app for employees.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
EU (data stored with a European provider)
Hosting
GDPR Focus; sensitive employee data stored with a European provider; Crypto Shredding for encryption/deletion; GDPR-compliant subcontractors; security settings for AI.
Retention & deletion
Custom GDPR retention settings for each data field; deletion periods for employee documents.
Feature Scope
- Standardised eNPS metric to quickly gauge employee loyalty/satisfaction across the organisation
- No configuration needed; minimal time investment to reach the entire workforce in seconds
- Real‑time response tracking and clear, summarised overview of results; trend monitoring over time
- Historical data import to compare past and current scores from the moment Hailey is adopted
- High response rates via simple flows; employees can respond directly from notifications on desktop or mobile (mobile app supported)
- Part of the broader Hailey HR platform with Surveys/Pulse and Analytics for deeper insights
- Security & GDPR: 100% GDPR focus, data stored with a European supplier, crypto shredding for encryption/deletion of data
- Integrations and API: Turnkey integrations into collaboration tools, sign‑in solutions, user directories, recruiting and payroll systems; flexible and secure API
- Governance: Data Processing Agreement and Privacy Policy available.
Pricing hints: Pricing via demo/sales contact. But no specific tiers or currency provided.
Security hints: Claims include: 100% GDPR focus; sensitive employee data stored with a European supplier; crypto shredding used for encryption/deletion. Secure API mentioned.
Compliance hints: GDPR emphasized; Data Processing Agreement (DPA) and Privacy Policy available via legal links.
Implementation hints: For eNPS specifically: no configuration needed; minimal time to start; can import historical data. Customer Success is highlighted generally.
Support hints: Customer support via email (support@haileyhr.com); general enquiries (hello@haileyhr.com); DPO contact (dpo@haileyhr.com). Customer Success highlighted as being by your side.
Integration hints: Turnkey integrations for collaboration tools, sign‑in solutions, user directories, recruiting and payroll platforms; flexible and secure API available.
Features at a Glance
Recruiting & ATS
- Career site
- Offer management
- E-signature
- Pipeline/Kanban
- Recruiting analytics
Core HR
- Employee records
- Org chart
- Workflows
- Document management
- Employee self-service
- Manager self-service
- Multi-country
- Multi-entity
- Roles & permissions
Time Tracking
- Clock in/out
- Timesheets
- Project time
- Overtime rules
Leave
- Leave policies
- Approvals
- Calendars/absence
Onboarding
- Onboarding checklists
- Tasks & owners
Performance
- Reviews
- 360 feedback
- Goals/OKRs
Compensation
- Comp cycles
Talent
- Skills management
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Integrations
- Okta integration
- Azure AD integration
- MS Teams integration
- Slack integration
Mobile
- iOS/Android app
- Responsive UI
Administration
- Custom fields
- Audit trail
Security & IT
- SSO/SAML
- SCIM
- RBAC
- Audit logs
- Data residency region
- MFA
Compliance
- GDPR
- DPA available
- ISO 27001
Offboarding
- Offboarding checklists
Pricing Model
Per employee
All-inclusive Platform plan; eNPS is included. Billed per employee per month, with pricing available from sales.
Implementation
Customer success is emphasized.
Support
Email · Phone · Video calls
SLA: The stated average service availability is 99.8% per month.
Customer Success by your side. No published SLAs or support hours.
Integrations
Collaboration tools (unspecified)
OtherTurnkey integrations into collaboration tools.
Sign‑in solutions (unspecified)
SSOIntegrations with sign‑in solutions.
User directories (unspecified)
OtherDirectory/user provisioning integrations.
Recruiting systems (unspecified)
ATSTurnkey recruiting integrations.
Payroll systems (unspecified)
PayrollTurnkey payroll integrations.
Hailey HR API
APIFlexible and secure API for custom integrations.
