Vip Incentives
Vip District — The all-in-one platform for employee engagement
Vip District (by Epassi) offers an all-in-one employee engagement platform that combines internal communication, exclusive employee discounts, rewards & recognition, sales incentives, and employee portal features in a branded app. More than 3,000 companies in Europe use the ISO 27001-certified solution to strengthen retention, culture, and communication.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO/IEC 27001:2022 (Epassi Group; Konzernmutter)
- SOC 2
- ISO 27001
Data & Hosting
Data residency
European Union
Hosting
Security Policy Published. ISO/IEC 27001:2022 Certification Confirmed for Epassi Group.
Link to the Privacy and Cookie Policy. ISO/IEC 27001 certification.
Feature Scope
Campaign creation aligned with strategic goals and corporate culture; ad-hoc campaigns offering points or direct rewards (e.g., for KPIs, referrals, anniversaries, birthdays); flexible points system (customizable name and currency), points awarded automatically, manually, or upon request; delegation to managers for campaign creation and points distribution; Gamification: challenges, quizzes, contests, leaderboards; intelligent communication with automatic notifications via email and app push (e.g., campaign start/end, points/rewards received, approvals); Segmentation by region, branch, department, and other criteria; Versatile, customizable rewards catalog (sorted by value, category, brand, location), including your own corporate gift assortment; Supplier and catalog management via Vip District; Real-time reporting with usage, campaign, and redemption statistics, intuitive charts; Access from any device and via mobile app; Multilingual support: 8 languages available (including DE, ES, EN, IT, PT, FR, NL); Sustainability: Vip Forest – trees as rewards, virtual forest with location and CO2 offset tracking; Integration/connection: Vip Connect for learning use cases; Security/Compliance: ISO/IEC 27001 (ISMS) certified, Security Policy linked.
Pricing hints: Contact/demo-based quote. Source: https://vipdistrict.com/de/produkte/vip-incentives/
Security hints: ISO/IEC 27001 (UNE-ISO/IEC 27001) cited as certification; Security Policy linked. Sources: https://vipdistrict.com/de/produkte/vip-incentives/ (Footer note), Security policy link in the footer.
Compliance hints: Link to privacy/cookie policy; ISO/IEC 27001 is listed. Source: https://vipdistrict.com/de/produkte/vip-incentives/
Implementation hints: Emphasizes easy management; customer testimonials mention easy implementation. Entry via demo/consulting. Source: https://vipdistrict.com/de/produkte/vip-incentives/
Support hints: General contact options and multilingual user interface available. Source: https://vipdistrict.com/de/produkte/vip-incentives/
Integration hints: Explicit connection to Vip Connect (rewards for training/test completion). There is a general menu item “Integrations.” Source: https://vipdistrict.com/de/produkte/vip-incentives/
- Gamified acquisition campaigns: Rush & Win, hidden chests, instant wins for quick participation, and increased conversion rates.
- Incentive/points program for sales channels (VIP Incentives): goal-oriented rewards, integrated rewards catalog, contests/challenges, automated communication, full performance monitoring including sell-in/sell-out data, integration, and real-time transparency.
- Discount club for customers/partners (Vip Savings): exclusive discounts on hundreds of brands, cashback, direct purchases, mobile coupons & gift cards; fully segmentable by user type, location, preferences, customer tier; individually branded.
- Measurability & Control: Monitoring and measuring campaign results; dashboards/reports for usage and performance.
- Customer Experience & App: Web and mobile app, geolocated offers, in-app messages “Benefits near you,” browser notifications on brand-related websites, automated newsletters based on location/purchase behavior, purchase history/favorites.
- Access & Authentication: Intranet integration, single sign-on, company email, individual code; multi-device access.
- Internationalization: 8 languages, usable in several European countries.
- Support & Operations: Vip District Customer Service handles user inquiries/incidents; optional management of proprietary/additional merchant agreements by Vip District.
- Security: UNE-ISO/IEC 27001-certified ISMS, linked security policy; SSO support.
- Compliance: EU cookie/consent banner; ISO 27001.
- Integrations: Connection to existing channels (customer portal or app), data integration for sell-in/sell-out; Links to additional Vip District services and external providers.
Pricing hints: Typically customized project/license pricing depending on module scope (e.g., incentives, savings), branding, countries/languages, and user/customer numbers. CTA: Demo/individual consultation. Sources: https://vipdistrict.com/de/loesungen/kundengewinnung/; https://vipdistrict.com/
Security hints: UNE-ISO/IEC 27001: certified information security management system; single sign-on support for secure access. Sources: Footer references on https://vipdistrict.com/ and subpages.
Compliance hints: EU consent/cookie banner available; ISO 27001 certified. Sources: https://vipdistrict.com/
Implementation hints: 3-step implementation: needs assessment/demo, customer-specific configuration (branding, features, integrations), launch with onboarding support; Sources: https://vipdistrict.com/ (homepage “Three easy steps…”).
Support hints: Onboarding team supports rollout; Customer Service handles end-user inquiries/incidents (e.g., for the Savings program). Sources: https://vipdistrict.com/products/vip-savings/; https://vipdistrict.com/
Integration hints: Integration into existing channels (customer portal/app), data integration of sell-in/sell-out (for channel incentives), intranet integration, single sign-on, integration with other Vip District services and third-party providers. No public statements regarding open APIs/webhooks. Sources: https://vipdistrict.com/de/loesungen/kundengewinnung/; https://vipdistrict.com/de/loesungen/mitarbeiterportal/; https://vipdistrict.com/products/vip-savings/
Features at a Glance
Analytics
- Dashboards
Mobile
- iOS/Android app
- Responsive UI
Security & IT
- RBAC
- Data residency region
Compliance
- GDPR
- ISO 27001
Core HR
- Employee self-service
- Manager self-service
- Roles & permissions
Pricing Model
On request
Quote on request via contact or demo. Modular SaaS (licence for Vip Incentives), with possible costs for redeeming rewards. Details on request.
Implementation
Support
Email · Account Manager
Time zones: Primarily EU time zones; details available upon request
Multilingual UI available. End-user inquiries can be handled by Vip District Customer Service. Activations and upgrades are handled by the Account Manager.
Integrations
Vip Connect
OtherIntegration for learning/gamification use cases (rewards for completing training courses/tests).
Single Sign-On (generic)
SSOSupports SSO.
Intranet-Integration
OtherIntegration with existing intranets or portals.
Einbettung in bestehenden Kundenbereich/App
OtherSeamless integration into existing customer areas or the brand's mobile apps.
Sell-in/Sell-out Datenintegration
OtherData integration for channel and sales incentives, as well as performance monitoring.
Browser-Hinweise/Notifications
OtherNotes regarding users' brand-related websites.
Single Sign-On (SSO)
SSOSSO is supported
Google Workspace
SSOCalled a "connection"; can be used for authentication/provisioning
SFTP User Provisioning
OtherUser Setup/Import via SFTP
E-Mail Newsletter Automation
OtherAutomated newsletters based on location and purchasing behavior.
Vip District Suite-Services
OtherIntegration with other Vip District modules/services (e.g., employee portal, loyalty modules).
Custom/Bedarfsorientierte Integrationen
OtherAdditional integration options that can be customized to meet your organization's needs
Public API
APIAPI for integration and data access available
Geolocation Services
OtherGeolocation-based offers and in-app notifications about nearby deals.
