HRinstruments 360-Grad-Feedback Tool
HR Instruments — Feedback tools as unique as your company culture
HRinstruments GmbH offers all-in-one feedback and people analytics software for businesses, including employee surveys, pulse surveys, 360-degree and leadership feedback, team and peer feedback, and performance management. The company operates in the DACH region and places great emphasis on scientifically sound questionnaires, personalized consulting, and GDPR compliance. Customer data is stored exclusively on the company’s own servers in Germany; all services are provided entirely within Germany. Integrations are possible via the HRinstruments API with HR systems such as SAP SuccessFactors, among others.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- Hosting-Rechenzentrum ISO/IEC 27001:2022 (laut Anbieterbeschreibung)
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Germany (DE)
Hosting
Anonymous data collection in compliance with the GDPR and BDSG. Services are provided and hosted entirely in Germany on our own servers, without third-party providers. A role- and permission-based model based on the “need-to-know” principle. Information on SSO/SAML, MFA, encryption standards, and audit logs is available upon request.
Explicitly mentioned: EU GDPR and BDSG. AVV/DPA upon request.
Feature Scope
- 7 perspectives (including management, colleagues, employees, customers, and service providers) for comprehensive evaluations; identification of blind spots; can be managed centrally or decentralized. – Intuitive template editor for questionnaire creation, including CI/branding customization; scientifically validated item pools (content, construct, and criterion validity). – Process automation: invitations, reminders, flexible adjustment of participants and survey period; self-service initiation by employees. – Dashboard with real-time response rates; configurable overviews of ongoing processes and completed surveys. – Reporting: automated, customized PDF reports; differentiated distribution (feedback recipients, supervisors); optional approval process and distribution to trainers/coaches; summary reports at the organizational level for comparisons across multiple 360-degree rounds. – Personalization: UI and reports in corporate identity; high degree of customization for questionnaires and reporting logic. – Multilingualism: Standard languages (e.g., English) available; increased acceptance due to participants’ native languages. – People Analytics: Reports with visualizations and interpretation aids; foundation for in-depth analyses. – Integrations: HRinstruments API; integration with common HR systems such as SAP SuccessFactors. – Security/Data Protection: Anonymous, GDPR/BDSG-compliant data collection; service delivery/hosting entirely in Germany without third-party providers; role- and permission-based access concept (need-to-know principle). – Support & Services: Dedicated contact person, response times in accordance with SLA; consulting on follow-up processes after completion.
Pricing hints: Dependent on company size and selected modules/features; individual quote calculation via Sales.
Security hints: Anonymity; GDPR (EU GDPR) and BDSG compliant; data processing/hosting entirely in Germany on proprietary servers, without third-party providers; role/permissions system based on the need-to-know principle.
Compliance hints: Explicitly mentioned: EU GDPR, BDSG. AVV/DPA not visibly mentioned.
Implementation hints: Onboarding kick-off and personal contact person through to evaluation; consulting on the design of follow-up processes; can be implemented centrally or decentrally.
Support hints: Personal contact person (team of experts); guaranteed response times according to SLA; contact via email/phone; demo support.
Integration hints: HRinstruments API; integration with HR management systems, specifically SAP SuccessFactors mentioned.
Features at a Glance
Performance
- 360 feedback
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Administration
- Custom fields
Core HR
- Roles & permissions
Security & IT
- RBAC
- Data residency region
Compliance
- GDPR
- ISO 27001
Pricing Model
On request
Prices on request. Dependent on company size and selected modules or features. Individual quote through Sales; modular licensing is available.
Implementation
Onboarding kick-off and a dedicated contact person throughout the process, right up to the evaluation. Consulting on the design of follow-up processes. Centralized or decentralized implementation available. Migration/data import details and timeline available upon request.
Support
Email · Phone
SLA: Response times according to the SLA; details on request.
Time zones: - CET/CEST (Germany/Europe)
A dedicated contact person or team of experts to guide you from onboarding through evaluation. Demos and pre-sales support available. Contact us by email or phone.
Integrations
SAP SuccessFactors
HRISExplicitly listed; other common HR systems can generally be integrated.
HRinstruments API
APIProprietary API for integration and data exchange.