HRinstruments Mitarbeiter Feedback Tools
HR Instruments — Feedback tools as unique as your company culture
HRinstruments GmbH offers all-in-one feedback and people analytics software for businesses, including employee surveys, pulse surveys, 360-degree and leadership feedback, team and peer feedback, and performance management. The company operates in the DACH region and places great emphasis on scientifically sound questionnaires, personalized consulting, and GDPR compliance. Customer data is stored exclusively on the company’s own servers in Germany; all services are provided entirely within Germany. Integrations are possible via the HRinstruments API with HR systems such as SAP SuccessFactors, among others.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Germany (own servers, no third-party providers)
Hosting
Compliant with the GDPR and BDSG; anonymous data collection; access on a need-to-know basis; IT security is a priority.
Data is stored exclusively in Germany on the company's own servers. Information regarding ISO 27001/SOC 2/HIPAA/AVV-DPA: Available upon request.
Feature Scope
Employee-focused feedback tools: • 360-degree feedback (7 perspectives, including customers/external stakeholders), identifies blind spots, centralized or decentralized management • Peer feedback (feedback among peers, HR- or peer-driven, 10–30 questions recommended) • Team feedback (centralized/decentralized, predefined team topics such as error culture/communication/processes, open access links possible) • Manager feedback (anonymous, systematic feedback to managers, competencies/communication/conflict resolution, etc.) • Instant Feedback (situational, one core question with optional closed-ended scale + comment, live displays in town halls, badges & individual recognition). Platform features: • Clearly structured dashboard with live response rates • Template and question pool, scientifically validated (content/construct/criterion validity) • Questionnaire editor, CI branding for UI & reports, high degree of customizability • Automated, personalized reports (PDF), organizational and summary reports • People analytics for in-depth analysis • Multilingual support (including German/English; native language recommended) • Participation even without a company email address (codes/open links), ensuring one-time participation • Role & permission model based on the need-to-know principle • Blue-collar integration via terminals/BYOD. Integrations: • HRinstruments API • Integration with common HR systems such as SAP SuccessFactors. Security: • 100% GDPR and BDSG compliant, anonymous surveys, strict confidentiality • Data storage exclusively on our own servers in Germany, no third-party providers • Roles & permissions, access only as needed • IT security is prioritized. Compliance: • GDPR/BDSG compliant. Support/Services: • Dedicated contact person, onboarding workshop, support from setup to evaluation, response times according to SLA. Question formats: • Open-ended/closed-ended, multiple-choice/single-choice, scale-based, and symbol-based questions.
Pricing hints: Modular/tailored to needs; exact costs depend on feature set/modules and company size; individual quote calculation after contact.
Security hints: 100% GDPR and BDSG compliant; anonymity; data stored exclusively on our own servers in Germany; no third-party providers; Roles & Permissions (need-to-know).
Compliance hints: Explicitly: GDPR (EU), BDSG; data storage in Germany.
Implementation hints: Guided onboarding including a workshop; dedicated contact person from kick-off to project evaluation; centrally or decentrally controllable processes; self-service dashboard.
Support hints: Dedicated support with guaranteed response times per SLA; contact via email/phone/demo call; German/English; headquartered in Munich (CET).
Integration hints: HRinstruments API; integrations with common HR systems such as SAP SuccessFactors; people analytics functions for in-depth analysis.
Centralized or decentralized control (HR-supported or team self-service). Topic/question selection from a scientifically validated question pool (content, construct, and criterion validity; templates available). Flexibly define teams and report recipients. Automated invitations via email; optional participation without email via an open access link. Adjustments during the process (add recipients, extend survey period). Real-time tracking of response rates. Automated, customized results reports with graphics and interpretation aids; distribution to defined recipients. Clearly organized, customizable dashboard with access to templates and report insights. People Analytics for in-depth analysis. Document and manage follow-up processes within the tool. High level of customization: corporate design (logo, colors, images), content in questionnaires and reports. Multilingual support (including English; beneficial for international locations). Integrations: HRinstruments API and integration with common HR systems such as SAP SuccessFactors. Security/Data Protection: anonymous surveys; data protection and IT security in accordance with the German Federal Data Protection Act (BDSG) and the EU General Data Protection Regulation (GDPR); services provided entirely in Germany without third-party service providers (data processing/storage in Germany). Support: dedicated contact person, response times in accordance with the SLA.
Security hints: Anonymous surveys; data protection and IT security in accordance with the BDSG and EU GDPR; processing/service delivery entirely in Germany without third-party providers.
Compliance hints: Explicit mention: BDSG, EU GDPR; statement “100% data protection compliant.” No references to ISO 27001, SOC 2, DPA/AVV on the product page.
Implementation hints: Onboarding kick-off and support through to evaluation by a personal contact person. Setup by HR or self-service via Teams; CI branding and content customization possible.
Support hints: Personal contact person; guaranteed response times per SLA; contact via phone, email, and web contact form. Multilingual website (DE/EN).
Integration hints: HRinstruments API; integration with HR management systems such as SAP SuccessFactors.
Features at a Glance
Performance
- 360 feedback
- Reviews
Analytics
- Dashboards
- Custom reports
Data & API
- API
- Data export
Core HR
- Roles & permissions
Mobile
- Responsive UI
Security & IT
- RBAC
- Data residency region
Administration
- Custom fields
Compliance
- GDPR
Pricing Model
On request
Price on request. Costs depend on the company’s requirements, selected modules and size; a tailored quote is available from the sales team.
Implementation
Guided onboarding, including a workshop; a dedicated point of contact from kickoff through project evaluation; processes that can be managed centrally or decentralized; self-service dashboard.
Support
Email · Phone
SLA: Response times in accordance with the SLA (details on request).
Personal point of contact; support from setup to analysis; based in Munich (focus on Germany, Austria, and Switzerland).
Integrations
HRinstruments API
APIProprietary API for data exchange and automation.
SAP SuccessFactors
HRISIntegration with common HR systems; SuccessFactors is specifically mentioned.
