Personalwolke HR-Expert
Personalwolke — Personalwolke – Simplify Your HR!
Personalwolke is a modular, GDPR-compliant HR software made in Austria for time tracking, travel expense management, project time tracking, and digital personnel management. It serves companies of all sizes, offers 60+ features, integrates with payroll and common groupware systems (e.g., Outlook/Exchange, IBM Notes/Domino, Zimbra), and is usable worldwide with servers located in the EU (Austria).
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
European Union
Retention & deletion
Customer data is not retained longer than the customer specifies. Backups from the last 14 days are retained. Statistical information recorded for support purposes is automatically deleted after no more than 90 days.
Feature Scope
- Employee Self-Service: Viewing/updating personal data, leave requests, pay stubs, directory/employee information, archives for journals and workflows; Manager Self-Service: Approvals, HR reports, Excel/PDF export, optional automatic report delivery.
- Digital Personnel File/DMS: audit-proof, GDPR-compliant, encrypted storage, decentralized access for authorized users.
- Comprehensive HR Administration: Master data, qualifications/cost centers/certificates, role & permission management, HR dashboard, advanced master data management, organizational chart/locations, employment status, secondary employment, maternity leave/parental leave assistant, management of disabilities, approvals, disciplinary proceedings, performance reviews, exit assistant, Wages/Salaries & Tax Benefits, Distribution of Pay Stubs, Education & Family, Document Generation, Staffing Plan (optional), Collective/Wage Agreement Classification & Reporting.
- Reporting & Analytics: Daily updated key figures, custom reports/analyses, data warehouse/reporting module (optional), automatic report delivery (optional).
- Integrations & Interfaces: Web services/API (optional), interfaces to third-party systems (optional), integration with external payroll services (optional), automated master data import (optional), Outlook/Exchange, IBM Notes/Domino, Zimbra; direct payroll/ERP transfers (e.g., BMD, DATEV, SAP, Sage – as per content).
- Security: GDPR-compliant, custom access rights/roles, single sign-on (optional), two-factor authentication via Google Authenticator, encrypted data storage; EU server location, SSL/TLS, backups, audit trail (as per content).
- Cloud & Mobility: Web-based, mobile working, digital personnel files always available, 100% compatible and integrable; optional time tracking terminals within the suite.
- Languages/Internationalization: DE/EN support in the UI, AT and international structures with predefined country standards.
Pricing details: Modular, user-based subscription; HR-Expert starting at €1.86 per user/month (example price, company size 76–100), 36-month commitment (flexible upon request), discounts for using multiple modules; incl. consulting & implementation. Other modules (Time) show price ranges of ~€2.82–€5.47 per user/month depending on feature set. Currency: EUR.
Security features: GDPR-compliant; custom role & permission assignment; encrypted storage; single sign-on (optional); 2FA (Google Authenticator); EU server location, SSL/TLS, automatic backups, audit trail; references to ISO certification in general materials (without specific standard names).
Compliance hints: EU GDPR; support for national legal compliance (AT/DE), including collective bargaining agreement rules and working time law context within the suite; audit-proof archiving. Terms of Service/Privacy Policy in the footer.
Implementation hints: Web-based, no local installation required; data import from third-party systems (e.g., CSV) possible; implementation typically takes a few days to weeks; preconfigured delivery, onboarding/implementation by HR experts included.
Support details: Support channels: Phone, email, service desk/tickets; Support hours: Mon–Thu 8:00 AM–6:00 PM, Fri 8:00 AM–12:00 PM (CET/CEST); YouTube tutorials, online manual, free webinars for existing customers; ticket prioritization (Blocking/Critical/Major/Minor).
Integration options: Web services/API (optional); interfaces to third-party systems and external payroll; Outlook/Exchange, IBM Notes/Domino, Zimbra; payroll/ERP transfers (including BMD, DATEV, SAP, Sage – according to suite/blog content); time tracking terminals/hardware within the suite context.
Features at a Glance
Core HR
- Employee records
- Org chart
- Positions
- Workflows
- Document management
- Employee self-service
- Manager self-service
- Roles & permissions
Payroll
- Payslips
Onboarding
- Tasks & owners
Talent
- Skills management
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Administration
- Custom fields
Security & IT
- MFA
- RBAC
- Audit logs
Compliance
- GDPR
- DPA available
Pricing Model
Per user
HR-Expert: from €1.86 per user/month for a company size of 76–100. A one-time setup fee applies. Consulting and implementation by HR experts are included; discounts are offered when multiple modules are used.
Implementation
Support
Email · Phone · Cat · Help Center · Community
SLA: The contract terms specify average server availability of 98% per year. Maximum response times for incident reports, measured during support hours, are four hours for critical issues, one working day for high-priority issues and three working days for low-priority issues. The average time until a support ticket is first reviewed is one working day.
Integrations
Prescreen
ATS