HeroForce EoR
Employment Hero — Employment. Intelligently Run.
Employment Hero is an AI-driven, all-in-one Employment Operating System that brings HR, payroll, benefits and recruitment together. It helps small and medium-sized businesses hire, onboard, manage and pay employees, as well as handle leave requests and performance reviews. For employees, it offers employee experience tools and the Employment Hero Work mobile superapp for managing work, pay and perks. The company was founded in 2014 and has its global headquarters in Sydney, Australia.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- SOC 2 Type II (2025)
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Regional/unspecified (mentions Australian hosting; EU/UK data protection policies available).
Hosting
The Help Center documentation outlines the SSO setup for Google, Microsoft, and Okta. The platform highlights enterprise-grade security with advanced encryption, MFA, strict access controls, and regular audits. SOC 2 Type II compliance has been announced for October 2025.
Acts as the legal employer, provides contracts that comply with local regulations, manages statutory payroll, tax, and benefits obligations, and offers employee classification reviews. Trust & Legal Center with a Privacy Policy, Terms of Use, Cookie Policy, and DPA. GDPR compliance is recommended through EU/UK documentation.
Feature Scope
Global coverage: Hire and manage employees across 180+ countries (examples highlighted: Australia, New Zealand, Philippines, Indonesia, Singapore, Netherlands), with local employment contracts and statutory compliance. Legal employer responsibilities: Employment Hero acts as the Employer of Record (or PEO where appropriate), assuming local employer obligations and minimising compliance risk. Payroll and statutory compliance: Local payroll administration; statutory reporting and remittances for tax, social security, pension/retirement, and healthcare; local minimums and insurance obligations. Benefits administration: Full benefits management aligned with local standards and regulations. Worker classification: Classification and compliance checks to reduce misclassification risk. HR advisory and support: Ongoing HR advisory with experts in local employment law; managed by real people, not bots. Integrated platform: Full integration with Employment Hero’s HRIS, ATS (Hiring Essentials), SmartMatch AI candidate matching, onboarding with e-signatures, time and attendance, analytics, and employee self-service via mobile and web. Rapid onboarding: Generate compliant contracts, send and capture signatures instantly; testimonials cite onboarding time reduced from ~1 hour to ~20 minutes. Contractor onboarding: Ability to onboard contractors with EOR support for legal and compliance aspects. Security: Platform claims enterprise-grade security with advanced encryption, multi-factor authentication (MFA), strict access controls, and regular security audits. Compliance and privacy: Data Processing Addendum (DPA) available; Trust & Legal Centre links (Privacy Policy, Terms, Cookie Policy). Integrations and APIs: EOR is natively integrated with Employment Hero modules; broader integrations available via Employment Hero’s integrations ecosystem; API and Developer Portal referenced. Customer experience: Customer success teams and HR experts available; Trustpilot rating around 4.5.
Pricing hints: Pricing is per employee and varies by local laws and obligations. Other pages indicate flexible, per-employee pricing by region. Sources: https://employmenthero.com/pricing/global-teams/; https://employmenthero.com/my/products/employer-of-record/
Security hints: Employment Hero platform states advanced encryption, multi-factor authentication (MFA), enterprise-grade security, strict access controls, and regular security audits. Sources: https://employmenthero.com/ (FAQs: data security); Trust & Legal Centre links on product pages.
Compliance hints: Acts as legal employer; provides locally compliant contracts; manages statutory payroll obligations, taxes, social security, pensions/healthcare; worker classification checks; ongoing HR advisory. Privacy and legal docs include a Data Processing Addendum (DPA), Privacy Policy, Terms, and Cookie Policy. Sources: https://employmenthero.com/uk/products/employer-of-record/; https://employmenthero.com/pricing/global-teams/; site footers linking DPA/Privacy.
Implementation hints: Quick onboarding with instant contract generation and e-signatures; testimonials cite reduction of onboarding time to ~20 minutes. Employment Hero offers Managed or Guided implementation journeys for platform rollouts; EOR onboarding is remote and integrated into HRIS. Sources: https://employmenthero.com/uk/products/employer-of-record/; https://employmenthero.com/ (FAQs on implementation).
Support hints: Support channels include customer success teams, HR advisory experts, Service Centre/Help Desk/Hero Academy resources, and regional sales/phone lines. Emphasis on support by real people familiar with local laws. Sources: https://employmenthero.com/uk/products/employer-of-record/; https://employmenthero.com/
Integration hints: Full integration with Employment Hero HRIS, Payroll, ATS (Hiring Essentials), and SmartMatch AI. Broader integrations available via the Employment Hero integrations ecosystem. API and Developer Portal referenced in Help Centre. Sources: https://employmenthero.com/pricing/global-teams/; https://employmenthero.com/ (Integrations); https://help.employmenthero.com/hc/en-au/articles/15142240450703-Accessing-the-Employment-Hero-API-and-Developer-Portal
Features at a Glance
Recruiting & ATS
- E-signature
- Offer management
- AI screening/ranking
- Job requisitions
- Pipeline/Kanban
- Interview scheduling
Core HR
- Employee records
- Document management
- Employee self-service
- Multi-country
- Roles & permissions
- Workflows
- Multi-entity
Payroll
- Gross-to-net
- Payslips
- Tax/reporting
- Benefits/deductions
Time Tracking
- Clock in/out
- Timesheets
Leave
- Leave policies
- Approvals
- Calendars/absence
Onboarding
- Onboarding checklists
- Tasks & owners
Analytics
- Dashboards
Data & API
- API
Mobile
- iOS/Android app
- Responsive UI
Security & IT
- MFA
- RBAC
- SSO/SAML
- Audit logs
- Data residency region
Integrations
- Okta integration
- Azure AD integration
Offboarding
- Offboarding checklists
Performance
- Reviews
- Goals/OKRs
Benefits
- Benefits enrollment
Learning
- Course catalog
Administration
- Audit trail
Compliance
- GDPR
- DPA available
- SOC 2
Pricing Model
Per employee
- The public website advertises “All for $399 USD per employee” for HeroForce EoR. - Flat, monthly fee per employee; varies by country and local regulations. - Transparent cost breakdowns by region. - Contract term and minimum requirements: Upon request. - Free access to a verified talent pool; you can submit your own candidates.
Implementation
Process: Kickoff, data collection (templates), configuration by the project manager, system integration, walkthrough, pre-launch tasks, and go-live. Onboarding with e-signature and remote configuration.
Support
Email/ticket (Service Centre/Help Desk) · Phone (regional sales/lines) · Customer Success/Account Management · HR advisory (local experts) · Knowledge base/Hero Academy
Time zones: Global coverage (APAC and EMEA; international support teams).
Focus on support from real people with local legal expertise. Trustpilot rating: ~4.5.
Integrations
Employment Hero HRIS
HRISNative integration; single platform experience for employee records, onboarding, time & attendance, benefits and analytics.
Employment Hero Payroll
PayrollNative payroll integration; local payroll administration and statutory reporting.
Hiring Essentials (Employment Hero ATS)
ATSNative ATS module integration for requisitions/hiring workflows (module-specific features may vary).
SmartMatch AI
OtherAI candidate matching and curated shortlists to accelerate hiring while maintaining local compliance.
Employment Hero API
APIAPI and Developer Portal referenced for broader integrations.
Employment Hero integrations ecosystem
OtherBroader third-party integrations available via Employment Hero’s ecosystem.
