HealthBoxHR
Evolution of HR — AI-driven HR and Payroll management
HealthBoxHR provides an AI-driven HR and payroll platform covering paid and sick leave, expenses, performance, time & attendance, payroll (including managed payroll), recruitment, in-app chat, mental health, document management, access control (ClearPass), test tracking, vaccinations, analytics, and a full-featured mobile app. Built by tech specialists with guidance from experienced HR leaders, the platform focuses on efficiency, compliance, and an intuitive mobile-first experience.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO/IEC 27001:2022 (case study states certification achieved)
- ISO 27001
- Cyber Essentials
Data & Hosting
Data residency
Client Data is not transferred outside the United Kingdom unless requested by the client; hosting on AWS UK; storage via Microsoft in the UK (per privacy policy).
Hosting
Platform emphasises secure data storage and strict access controls mirroring logged-in user permissions; full audit trails across HR data. Technical and organisational measures are in place, with references to encryption/pseudonymisation where appropriate in the Privacy & Data Processing Policy.
Retention & deletion
Data is retained only as necessary and in accordance with client instructions. At the end of the contract, personal data is deleted or returned as instructed, unless legal obligations require its retention. Appendix A of the Privacy & Data Processing Policy sets out the retention and deletion provisions.
Feature Scope
Core HR: centralised employee records, documents, tasks, secure storage, full audit trails. Onboarding & document control: tracked tasks, secure document storage, e-signatures, HMRC-recognised compliance workflows. Leave & holiday: automated requests/approvals/accruals with self-service; calendar/rota/payroll sync. Time & attendance: record/report work hours, lateness, absences, overtime; real-time data flows to payroll; supports single/multi-site; mobile/web access. Rota & shift planning: create/assign/publish rotas with cost forecasting and visibility for managers/employees. Performance & people: appraisals, objectives, reviews, training/development; engagement and compliance tracking. Payroll: in-house payroll integrated with HR data or fully managed payroll service; designed for accuracy and compliance. Recruitment: module listed among services. Expenses, Documents, Analytics, Mobile App, Paid Leave, Sick Leave, MyChatBox, Mental Health, ClearPass, Test Tracker, Vaccinations modules listed. Reporting & analytics: real-time dashboards; HR, payroll, workforce trends; absence patterns; compliance alerts; performance insights. AI (HRGenie): interprets HR policy; drafts letters/contracts/handbooks; answers HR queries; schedules shifts; books holidays; manages payroll tasks; generates reports and predictive insights; proactive suggestions; continuous learning. Security: secure data storage; full audit trails; AI authentication enforced between agents and API with per-user authentication and strict access controls mirroring logged-in user permissions. Compliance: HMRC-recognised workflows; platform emphasises accuracy/compliance and indicates it is compliant and certified. Access & usability: employee and admin mobile apps (free); web access on smartphones, laptops, desktops, tablets. Architecture/scale: modular—enable only required modules; suitable for complex multi-site operations; no user limit noted for trials scaling.
Pricing hints: Custom pricing with every feature included (no tier-limiting of features). Free trial available (stated up to 500 users, with ability to increase; no upper limit). Employee and Admin mobile apps are free. Managed payroll is available in addition to integrated in-house payroll.
Security hints: Secure data storage and full audit trails highlighted. AI security: per-user authentication enforced between agents and API with strict access controls mirroring logged-in user permissions.
Compliance hints: HMRC-recognised compliance workflows for onboarding/document control. Site states the platform is built for accuracy & compliance and that it is compliant and certified.
Implementation hints: Setup completed in minutes after go-ahead; platform built and users onboarded rapidly. Modular enablement—choose only needed modules with instant availability. Free migration from existing tool to HealthBoxHR. Ability to filter/split employees by region/department for multi-location organisations.
Support hints: 24/7 UK-based support team; global technical support 24/7. Contact via phone and website contact form; Offices in Ascot (UK), London, and Dublin (Ireland).
Integration hints: Native integration between HR data and payroll (in-house or managed). AIGenie operates via authenticated API calls internally.
- Employee self‑service to declare vaccination status and upload snapshots of official certificates (digital wallet replaces paper)
- Organisation‑level dashboard with full vaccination breakdown; filter by region and department to highlight vulnerable areas
- Handles medical/religious exemptions and tracks boosters for ongoing compliance
- Role/department-based management and approvals (e.g., department heads)
- 24/7 access via HealthBoxHR mobile apps and any web browser (smartphones, laptops, desktops, tablets)
- Instant modular activation within the HealthBoxHR platform; choose only the modules you need
- Scales to large user counts; free trial supports up to 500 users, with no upper limit on paid deployments
- Security (platform-level): secure data storage, audit trails; AI authentication with per‑user access controls to mirror logged‑in permissions
- Compliance (platform-level): positioned as compliant and certified; platform built for accuracy/compliance with audit trails
- Support: global 24/7 technical support; free employee and admin mobile apps
Pricing hints: Custom pricing for the HealthBoxHR platform with all features included; no fixed tiers. Free trial available (up to 500 users). HealthBoxHR and HealthBoxHR Admin mobile apps are free.
Security hints: Described as a safe and secure digital wallet; platform mentions secure data storage and full audit trails. AI authentication enforced between agents and API with per‑user access controls.
Compliance hints: Site states 'We are Compliant and Certified' and highlights accuracy/compliance with audit trails.
Implementation hints: Setup completed in minutes after approval; vendor builds the platform and onboards users. Modular—enable only the Vaccinations module if desired; appears instantly across the platform.
Support hints: 24/7 technical support offered globally (also described as 24/7 UK‑based support team on services pages). Contact form and phone numbers provided.
Integration hints: Platform integrates HR and Payroll internally.
Features at a Glance
Recruiting & ATS
- Job requisitions
Core HR
- Employee records
- Org chart
- Workflows
- Document management
- Employee self-service
- Manager self-service
- Multi-country
- Multi-entity
- Roles & permissions
Payroll
- Gross-to-net
- Payslips
- Tax/reporting
- Benefits/deductions
Time Tracking
- Clock in/out
- Timesheets
- Overtime rules
Leave
- Leave policies
- Approvals
- Calendars/absence
Onboarding
- Onboarding checklists
- Tasks & owners
Offboarding
- Offboarding checklists
Performance
- Reviews
- Goals/OKRs
Learning
- Course catalog
- Assignments
Analytics
- Dashboards
- Custom reports
Mobile
- iOS/Android app
- Responsive UI
Administration
- Audit trail
- Custom fields
Security & IT
- SSO/SAML
- Audit logs
- Data residency region
- RBAC
Compliance
- GDPR
- DPA available
- ISO 27001
Data & API
- Data export
Pricing Model
On request
Customised pricing with every feature included (no tier-limiting). Employee and Admin mobile apps are free. Managed payroll available as an additional commercial option. Third-party listing (OMR Reviews) indicates pricing from $400/month.
Implementation
Modular enablement allows enabling only required modules; supports multi-location structures (filter/split by region/department).
Support
Phone · Web form
SLA: For critical issues, the published terms specify acknowledgement and the start of troubleshooting within 15 minutes. HealthBoxHR commits to making its best efforts to resolve the issue within three hours of acknowledgement and to provide updates at intervals of no more than one hour until resolution.
Time zones: Global (UK-based support team)
24/7 UK-based support.
Integrations
HealthBoxHR Payroll (In-house)
PayrollNative integration between HR data and in-house payroll.
HealthBoxHR Managed Payroll Service
PayrollFully managed payroll operated by vendor; natively connected to HR data.
HealthBoxHR Time & Attendance
HRISTime/attendance data available for dashboards and reports
HealthBoxHR Leave Management
HRISLeave and absence metrics in Analytics
HealthBoxHR Performance
HRISEngagement/performance insights where applicable
HealthBoxHR Payroll
PayrollPayroll metrics in Analytics; payroll can be integrated or fully managed within the platform
Rotas/Scheduling (unspecified)
OtherLeave sync with rotas/scheduling systems.
Single Sign-On
SSOMobile app supports SSO; recent updates note multi-organization SSO.
HRGenie (internal API)
APIAI engine operates via authenticated API calls with per-user permissions.
HealthBoxHR HRIS (core platform)
HRISNative context; Sick Leave operates within the unified HRIS alongside core HR, time & attendance, leave, and payroll.
HealthBoxHR Core HR
HRISNative module data surfaced in Analytics (employee records, workflows, etc.)
Internal AI Agent/API (HRGenie)
APIReferences agent/API authentication with per-user access control; no public API/webhook details provided
Time & Attendance (HealthBoxHR module)
OtherPlatform module; data feeds into payroll.
Payroll (integrated or fully managed)
PayrollLeave and Time & Attendance data flows into payroll; integrated or fully managed payroll options.
Calendars (unspecified)
OtherLeave events sync with employee calendars.
