Fountain Source
Fountain — Your Frontline Workforce Management Platform
Fountain provides an AI-powered platform for frontline workforce management, unifying high-volume hiring, onboarding, compliance (including I‑9), scheduling, and retention. Its agentic AI automates sourcing, screening, scheduling, and workflows across a connected suite that integrates with existing HR tech stacks.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- SOC 2 Type II
- SOC 2
- ISO 27001
Data & Hosting
Data residency
US
Hosting
Platform-level security: data encrypted in transit and at rest; encrypted communications; full audit trails; custom user permissions; unified API with role-based integration keys and granular permissions.
Retention & deletion
Fountain states that its data retention policy prevents data from being kept longer than necessary. It does not specify a fixed retention period.
Compliant with GDPR and CCPA/CPRA; messaging opt-in/unsubscribe workflows supported.
Feature Scope
Security & trust (platform-level): Integrations & extensibility:
- Unified channel tracking across job boards, ad networks, and referral sources
- Real-time analytics that tie spend to applicants, interviews, and hires
- Always-on optimization: budgets auto-adjust based on performance
- Continuous visibility into job, campaign, and budget performance within Frontline OS
- Integrated with Fountain Hire, Pool, and Onboard for source-to-start workflows
- Role-based views for recruiters, hiring managers, operations, and finance
- Designed for hourly, seasonal, and multi-location teams
- Reporting on ROI, cost-per-hire, and channel quality
- Outcomes claimed: ~20% reduction in sourcing spend, ~15% faster time-to-hire, 3x improvement in hire quality when optimizing with Source data
- Data encrypted in transit and at rest; encrypted communications across channels
- Fully compliant with global messaging regulations; opt-in/unsubscribe support
- SOC 2 (Type II) certified platform; full audit trails; custom user permissions
- GDPR, CCPA/CPRA compliance; 99.9% uptime SLA (Frontline OS)
- Connects to major job boards (e.g., Indeed) and referral sources
- 50+ out-of-the-box integrations across HRIS, background checks, scheduling, communications; APIs for everything else
- Unified API with role-based integration keys; granular permissions
- External Processing/API patterns for automated validations and routing (platform)
Pricing hints: Sold as an add-on/module with ROI-focused value (spend reduction/time-to-hire).
Security hints: Data encrypted in transit and at rest; encrypted communications; compliant with global messaging regulations; opt-in/unsubscribe workflows. Platform-level: SOC 2 Type II, GDPR, CCPA/CPRA, full audit trails, custom user permissions, 99.9% uptime SLA.
Compliance hints: Platform claims GDPR and CCPA/CPRA compliance; SOC 2 certified; audit logs. Messaging compliance (opt-in/unsubscribe) noted.
Implementation hints: Platform-wide implementation approach: live in weeks, not months. Phases: Connect (AI setup agent configures workflows), Pilot (single location), Scale (rollout; agents learn and optimize). Source is built into Frontline OS, so it benefits from this deployment model.
Support hints: Help Center, Status Page, API documentation, and Customer Success noted across site; role-based visibility for stakeholders. SLA: 99.9% uptime (platform).
Integration hints: Integrates with Fountain Hire, Pool, Onboard; job boards (e.g., Indeed), HRIS, background checks (e.g., Streamline Verify integration), scheduling, and communications tools. 50+ out-of-the-box integrations; Unified API with role-based Integration API Keys; external processing/webhook-like flows for automated checks.
Hands-off sourcing and screening performed by Fountain’s team using AI; delivery of pre-qualified, ready-to-interview candidates within ~48 hours; applications flow directly into your existing Fountain funnel; interview scheduling with no follow-up required; one-click worker feedback; guaranteed replacements for no-shows within SLA; all activity and outcomes tracked in the Fountain dashboard; no setup required; SLAs that guarantee fast results; only pay for successful hires; fully integrated with your Fountain pipeline. Security and compliance (platform-level): SOC 2 certified platform, data encryption and secure storage, custom user permissions, audit trails, Trust & Security Report. Integrations and ecosystem: Integrates with HR tech stack and job boards (e.g., Indeed) and offers native integrations for identity and compliance workflows, including E‑Verify (automate E‑Verify within the Fountain platform during I‑9), Streamline Verify for OIG exclusion screening and license monitoring, Onfido for digital identity verification, Sumsub for KYC/KYB/IDV and fraud prevention, and DirectID open banking data where relevant.
Pricing hints: Transparent per-hire pricing; no upfront costs; pay only for successful hires; flexible volume.
Security hints: Platform-level: SOC 2 certified, data encryption, secure storage, custom user permissions, audit trails; Trust & Security Report linked.
Compliance hints: SOC 2 noted. Compliance product highlights audit readiness and automated document checks.
Implementation hints: No setup required; Fountain team handles sourcing, screening, and interview scheduling; 48-hour turnaround for pre-qualified candidates; integrations and tracking inside existing Fountain workflow/dashboard; replacements sent within SLA if someone isn’t a fit or doesn’t show.
Support hints: SLAs for fast results are highlighted. Site provides Help Center and Status Page for platform support.
Integration hints: Native and partner integrations across HR tech and verification vendors: Indeed/job boards; E‑Verify (I‑9 automation); Streamline Verify (exclusion screening, license monitoring); Onfido (IDV); Sumsub (KYC/KYB/IDV, fraud); DirectID (open banking data).
Features at a Glance
Recruiting & ATS
- Job requisitions
- Multi-posting
- Recruiting analytics
- AI screening/ranking
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Integrations
- Slack integration
Administration
- Audit trail
Security & IT
- SSO/SAML
- MFA
- RBAC
- Audit logs
Compliance
- GDPR
- SOC 2
- ISO 27001
Core HR
- Roles & permissions
Talent
- Skills management
Mobile
- Responsive UI
Pricing Model
On request
Commonly sold as an enterprise add-on/module within Fountain Frontline OS with ROI-focused value (spend reduction/time-to-hire). May be bundled with Fountain Talent Acquisition Suite.
Implementation
As part of Frontline OS, Source benefits from shared configuration agents and standardized deployment patterns.
Support
Email · Help Center · Status Page · API Documentation · Customer Success/CSM
SLA: Platform uptime SLA published as 99.9% (marketing content references 99.99% target).
Time zones: Global (North America, EMEA, APAC)
Integrations
Referral sources
ReferralsTracks referral-based sourcing channels.
External Processing
WebhookWebhook-like patterns for automated validations and routing.
Out-of-the-box integrations (50+)
OtherMarketplace coverage across HRIS, background checks, scheduling, and communications.
E-Verify
OtherAutomate E‑Verify within the Fountain platform during I‑9 workflows.
Onfido
OtherDigital identity verification (IDV).
Fountain Unified API
APIUnified API for Hire and Worker Experience; per-integration API keys with role-based scopes.
HRIS systems
HRIS50+ out-of-the-box connectors available at platform level.
DirectID
OtherOpen banking data for verification/assessments where relevant.
Indeed
Job boardConnects for sourcing performance tracking and optimization.
Major job boards
Job boardConnects to a wide range of boards; specific list not publicly enumerated.
Scheduling tools
SchedulingOut-of-the-box integrations for interview/shift scheduling (platform-level).
Fountain Onboard
OnboardingNative module integration to extend source-to-start workflows.
Unified API
APIRole-based integration keys with granular permissions for custom integrations.
Sumsub
OtherKYC/KYB/IDV and fraud prevention.
Fountain Hire
ATSNative module integration within Frontline OS for source-to-hire workflows.
Background check providers
Background checksBroad marketplace coverage via out-of-the-box connectors.
Fountain Pool
OtherNative module integration (talent pool/CRM context) for re-engagement and funnel visibility.
Fountain External Processing API
APISupports external document flows and processing.
Streamline Verify
Background checksExample background check integration available on the platform.
Various ATS
ATSDesigned to work inside the employer’s ATS.
Communications tools
CommunicationsIntegrations supporting messaging/notifications; global messaging compliance with opt-in/unsubscribe.
Various HRIS systems
HRISPartnerships with HRIS; specific systems not named.
