Employment Hero
Employment. Intelligently Run.
Employment Hero is an AI-driven, all-in-one Employment Operating System that brings HR, payroll, benefits and recruitment together. It helps small and medium-sized businesses hire, onboard, manage and pay employees, as well as handle leave requests and performance reviews. For employees, it offers employee experience tools and the Employment Hero Work mobile superapp for managing work, pay and perks. The company was founded in 2014 and has its global headquarters in Sydney, Australia.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
European Union
Hosting
Encryption, MFA/2FA, SSO, role-based permissions, and regular security audits are provided. Details on security certifications: Available upon request.
Retention & deletion
Data is retained for as long as necessary to provide the services. Retention is determined case by case based on the type of data, its purpose and legal or operational requirements. Account information is kept for the duration of the subscription or as long as needed to deliver the services. Personal data that is no longer needed may be deleted or anonymised; some data is retained longer for legal or operational reasons.
Data Processing Addendum (DPA) and Privacy Policy via the Trust & Legal Center. Support for, among other things, STP Phase 2 (AU), Award Interpretation (AU), and PensionSync (UK). GDPR/UK-GDPR: Upon request.
Feature Scope
Core HRIS: employee records, leave management, document and policy management, org chart, staff directory, offers and vacancies, contractor management, asset register, certifications tracking, templates and forms, safety/incident reporting, audit trails; onboarding/offboarding wizards, checklists, induction content, custom fields, Google Workspace & Microsoft 365 account provisioning. Time & Attendance: rostering, shift bidding/swapping, budgeting, timesheets (basic/advanced), geofencing, time clocks (kiosk/mobile), leave calendars. Payroll: unlimited pay runs, automated tax calculations, payroll reporting, employee self-service, native HR integration, award interpretation (Fair Work, AU), Single Touch Payroll (STP) Phase 2 (AU), pension submissions via PensionSync (UK), managed payroll service option. Hiring & Talent: Applicant Tracking System (ATS), careers page and API, AI SmartMatch, AI Recruitment Agent (automated screening/shortlisting), interview scheduling (Outlook/Gmail/Calendly), reference checks, candidate tagging/pooling, blind/EDI screening and reporting, salary benchmarking, Employer of Record (150–180+ countries). Performance & Development: goals, performance/360 reviews, 1:1s, feedback, learning management (Go1 content library), learning bundles. Engagement & EX: company feed, shout outs/recognition, values/milestones, engagement and happiness surveys, employee benefits & perks, earned wage access, Employment Hero Work mobile superapp for work, money, career and benefits. Analytics & Reporting: extensive HR, compliance, payroll, time, development, engagement and compensation reporting; AI People Insights (add-on). Security & Access: SSO, MFA/2FA, role-based permissions, account provisioning, encryption and security audits (per site FAQs), API portal for integrations. Compliance: policy acknowledgement tracking, certifications, incident reporting, STP (AU), award interpretation (AU), UK pensions via PensionSync, DPA and Privacy Policy via Trust & Legal Centre. Integrations: accounting (Xero, QuickBooks, Sage Intacct, FreshBooks, Zoho Books, NetSuite, Wiise, Odoo, etc.), time/rostering (Deputy, Tanda, Wageloch, Aussie Time Sheets, Square, etc.), HR/Talent (JobAdder, Roubler, EmployeeConnect, Staffd), productivity (Slack, Google Workspace, Microsoft 365), learning (Go1), analytics (Power BI via SyncEzy), payments/finance (OFX, CashD, Nine25), compliance/identity (vSure, NoahFace, Doorkeeper Pro).
Pricing hints: HR plans (AU site pricing shown; region/currency may vary): HR Essentials: $10 per employee/month, $100 minimum/month; HR Engage: $14 per employee/month, $140 minimum/month; HR Elite: speak to sales; Employment Unlimited (complete OS incl. payroll, advisory, priority support, AI Recruitment Agent, learning bundle): speak to sales. Payroll plan: $10 per employee/month with $100 minimum/month; super payments and SMS fees may apply (AU). Add‑ons: Rostering & Time and Attendance $4 per employee/month; Managed Payroll $20 per employee/month; HR Advisory $14 per employee/month; EAP Standard $8 per employee/month; EAP Premium $10 per employee/month; Learning 10-course $8 per employee/month; LMS Plus $17 per employee/month. Minimum 10 users applies; billing based on greater of contracted users or active users. UK pricing available via regional pricing page or sales.
Security hints: Enterprise-grade security claims with encryption, multi-factor authentication, and regular security audits (site FAQs). Platform features include Single Sign-On (SSO), role-based permissions, account provisioning, and 2-Factor Authentication controls. API portal available for controlled integrations.
Compliance hints: Trust & Legal Centre with Privacy Policy and Data Processing Addendum (DPA) available. Payroll compliance features include STP Phase 2 reporting (AU), award interpretation (Fair Work, AU), and PensionSync for UK pension submissions. EDI/blind screening options in recruiting.
Implementation hints: Guided vs Managed implementation journeys depending on needs; dedicated implementation resources via Implementation Hub. HR and Payroll migrations supported; onboarding wizards and automated account provisioning (Google Workspace/Microsoft 365).
Support hints: Help Centre/Service Centre, Hero Academy. In-product chat support (included from HR Essentials), support tickets, webchat and telephone support for payroll; unlimited phone support and priority support available on higher plans (e.g., Employment Unlimited). HR Advisory & representation available as add-on or in top plan.
Integration hints: Native integrations include: accounting (Xero, QuickBooks, Sage Intacct, FreshBooks, Zoho Books, NetSuite, Wiise, Odoo, Saasu, Agrimaster), time/rostering (Deputy, Tanda, Wageloch, Aussie Time Sheets, Square), HR/Talent (JobAdder, Roubler, EmployeeConnect, Staffd), productivity/IT (Slack, Google Workspace, Microsoft 365), learning (Go1), analytics (Power BI via SyncEzy), compliance/ID (vSure, NoahFace, Doorkeeper Pro), and more. Careers page API and broader APIs available via developer portal.
- Rota scheduling and workforce planning: Create rota templates, assign shift roles, track headcount and wage costs, manage employee availability, and copy shifts across days. Let employees bid on open shifts and swap with teammates via approvals and smart cut-off rules; auto-approvals and notifications keep everyone aligned.
- Flexible time capture: PIN-protected clock-in/out via Hero Time Clock kiosk app, or log hours and breaks in the Employment Hero Work mobile app. Photo capture at each clock event helps eliminate buddy punching; geo-tracking/location controls provide additional verification.
- Location controls: Location-based clock-ins with geofencing to ensure staff can only clock from approved sites (market capability noted).
- Automated timesheets and approvals: Create timesheets directly from clock data with rounding rules and auto-approvals; managers review and approve in seconds. Compare rostered vs. actual hours and flag inconsistencies before pay runs.
- Real-time visibility and analytics: Live view reporting of time clock activity, missed clock-ins, and breaks. Set hourly/wage budgets with real-time alerts, see per-shift costs, and report on budget allocation and budget vs. actual.
- Payroll integration: Seamless flow to Employment Hero payroll with pay condition rule sets; supports accurate wages, overtime, allowances, and leave accruals (incl. AU award interpretation and STP where applicable).
- Compliance and record-keeping: Auto-generate attendance reports and ensure correct timesheet calculations for compliant holiday pay; centralised HR data in a single, secure platform.
- Security posture: Photo verification and PIN at clock-in/out; platform-level enterprise-grade security with encryption, multi-factor authentication, and regular security audits.
- Ecosystem and extensibility: Works with EmploymentOS HR, Payroll, Hiring; integrations available via Employment Hero’s integrations catalogue; API/developer portal available (per help centre).
Pricing hints: Tiered, region-specific plans; Time & Attendance is part of EmploymentOS/HR offerings with optional payroll integration. Pricing available via 'See Pricing' or sales. A free payroll option is promoted in the UK ecosystem, but Time & Attendance may require paid HR plans.
Security hints: Time capture security: photo verification at clock events, PIN-protected kiosks, location controls/geofencing. Platform security: encryption, multi-factor authentication, and regular security audits are stated at company level.
Compliance hints: Time/pay compliance support includes correct timesheet calculations for compliant holiday pay (UK) and payroll alignment; AU pages reference award interpretation and STP where applicable. Data Processing Addendum and Privacy Policy available via Trust & Legal Centre
Implementation hints: Implementation support offered by Employment Hero with Managed or Guided options; Implementation Hub and Hero Academy resources available. Onboarding typically includes enabling mobile app/kiosks and configuring rosters, pay rules, and locations.
Support hints: Support via Service Centre/Help Desk/Help Centre (web ticketing/knowledge base). Sales phone available; Global presence across UK, AU, SG, MY, NZ, CA suggests region-aware support.
Integration hints: Native integration with Employment Hero Payroll and HR modules; AU payroll features include award interpretation and STP; UK payroll ecosystem includes PensionSync. Public integrations are listed on the Integrations page.
Features at a Glance
Recruiting & ATS
- Job requisitions
- Career site
- Interview scheduling
- Offer management
- AI screening/ranking
- Multi-posting
- Pipeline/Kanban
- Scorecards
- E-signature
- Recruiting analytics
Core HR
- Employee records
- Org chart
- Workflows
- Document management
- Employee self-service
- Manager self-service
- Multi-country
- Multi-entity
- Roles & permissions
Payroll
- Gross-to-net
- Payslips
- Tax/reporting
- Benefits/deductions
Time Tracking
- Clock in/out
- Timesheets
- Overtime rules
Leave
- Leave policies
- Approvals
- Calendars/absence
Onboarding
- Onboarding checklists
- Tasks & owners
Offboarding
- Offboarding checklists
Performance
- Reviews
- 360 feedback
- Goals/OKRs
Learning
- Course catalog
- Assignments
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Integrations
- Azure AD integration
- Slack integration
Mobile
- iOS/Android app
- Responsive UI
Administration
- Custom fields
- Audit trail
Security & IT
- SSO/SAML
- MFA
- RBAC
- Audit logs
- Data residency region
Compliance
- GDPR
- DPA available
- SOC 2
- ISO 27001
Compensation
- Salary bands
- Comp cycles
Pricing Model
Per employee
Australian pricing page: HR Essentials $10/month, HR Engage $14/month and Payroll $10/month; billing is based on the higher of contracted and active user counts. HR Elite and Employment Unlimited have custom pricing on request. The Rostering & Time and Attendance add-on costs $4 per employee per month, with a $40 monthly minimum. Prices vary by region.
Implementation
Guided or managed implementation; resources available through the Implementation Hub. Support for HR and payroll migrations; onboarding wizards and checklists included. Timelines: Upon request.
Support
Email · In-product chat · Phone · Help Centre/Service Centre · Hero Academy (training)
Help/Service Center and Hero Academy available. In-app chat (starting with HR Essentials), support tickets, web chat, and phone-based payroll support; priority support included in higher plans. HR consulting available as an add-on or with the top plan. SLAs: Upon request.
Integrations
EmployeeConnect
HRISHR Integration
Slack
OtherProductivity/notifications
vSure
OtherWork rights/visa verification (compliance/ID)
NoahFace
OtherIdentity/biometric time clock (compliance/ID)
Doorkeeper Pro
OtherCompliance/ID
PensionSync
PayrollUK pension submissions
Calendly
OtherInterview scheduling
Outlook
OtherInterview scheduling
Gmail
OtherInterview scheduling
Employment Hero Careers Page API
APICareers site integration
Employment Hero Public API
APIDeveloper portal for broader integrations
Employment Hero HR (EmploymentOS)
HRISWorks within EmploymentOS; uses centralised employee records and permissions.
Employment Hero Hiring
ATSPart of EmploymentOS ecosystem.
Employment Hero API
APIPublic API and Developer Portal available for extensibility and integrations.
Payroll systems (various)
PayrollSeamless data flow from onboarding into payroll.
EmploymentOS Timesheets
OtherNative module data utilised for workforce and pre‑payroll insights.
EmploymentOS Rostering
OtherNative module data utilised for operational and pre‑payroll insights.
Job boards (multiple)
ATSPosting and sourcing via major job boards.
Employment Hero Talent Pool
OtherSmartMatch leverages EH's talent pool for instant candidate shortlists.
Employment Hero Payroll
PayrollPart of the broader platform (pre‑payroll insights referenced)
Zoho Books
OtherAccounting
Google Workspace
OtherProvisioning; productivity; interview scheduling (Gmail/Calendar)
Roubler
OtherWorkforce management
Projectworks
OtherProject/time management (platform-level)
Go1
OtherLearning content library
JobAdder
ATSRecruiting integration
HMRC RTI
PayrollRTI FPS/EPS submissions; UK payroll compliance.
Microsoft 365
OtherProvisioning; productivity; interview scheduling (Outlook/Calendar)
Microsoft Dynamics 365 Business Central
OtherERP/accounting integration (platform-level)
Power BI (via SyncEzy)
OtherAnalytics connector
Square
OtherPOS/Time clock
Nine25
OtherFinancial wellbeing
SSO (generic)
SSOSingle Sign-On supported.
Employment Hero HR API
APISecure HR data sync with read/write in supported scopes; OAuth 2.0 authentication with scoped permissions.
Accounting systems (unspecified)
PayrollAccounting integrations for payroll journals.
CashD
OtherEarned wage access/financial wellbeing
3rd-party app integrations
OtherAvailable on certain plans.
Sage Intacct
OtherAccounting
Aussie Time Sheets
OtherTime & Attendance
Deputy
OtherTime & Attendance/Rostering
OFX
OtherPayments/FX
EmploymentOS Leave
OtherNative module data utilised for HR analytics and planning.
QuickBooks
OtherAccounting
Saasu
OtherAccounting
Odoo
OtherERP/Accounting
Xero
OtherAccounting/Payroll sync
Wiise
OtherERP/Accounting
NetSuite
OtherERP/Accounting
Embedded health insurance
OtherIntegration with health insurance provider(s) for employee benefits.
Agrimaster
OtherAccounting
SyncEzy
OtherIntegration connector enabling Power BI reporting for Employment Hero (platform-level)
FreshBooks
OtherAccounting
Tanda
OtherTime & Attendance/Rostering
Staffd
OtherStaffing/Workforce
Single Touch Payroll (AUS)
PayrollGovernment reporting supported via Employment Hero Payroll in AU.
Wageloch
OtherTime & Attendance/Rostering
Public API
APIAPI access available on higher HR tiers and Payroll Premium.
