Sense Workplace
Sense HR — #1 Rated HR Software for UK-Based Companies
Sense HR (part of Sense Workplace) is a UK-focused, AI-powered HR and workforce management platform for desk-based and frontline teams. It unifies core HR, payroll, time & attendance, presence/location hardware, workflows/automations, onboarding, performance, expenses, and ATS in a single, cloud SaaS platform. Built with UK GDPR compliance, ISO27001:2022 certification, and UK-only Microsoft Azure hosting, it helps organisations verify hours, protect lone workers, automate admin, and gain real-time workforce visibility.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001:2022
- ISO 27001
- SOC 2
Data & Hosting
Data residency
United Kingdom only (Microsoft Azure UK South; georedundant backups within the UK).
Hosting
Access controls and audit trails are in place.
Retention & deletion
Automatic deletion can be configured after 30, 60 or 90 days for sensitive data such as location information. Audit logs are retained for the periods required by UK law. Within 30 days after the contract ends, Sense deletes or returns processed personal data on the customer’s written instructions, unless retention is required by law.
Compliance with the UK GDPR and the Data Protection Act 2018. Audit-ready reports, identity and right-to-work checks via TrustID, e-signatures with an audit trail, and data residency in the United Kingdom.
Feature Scope
Core HR: Employee records, org charts, holidays, sickness/absence tracking, HR documents, e-signatures, tasks, templates, custom fields, reporting and charts, audit logs; Applicant Tracking System (ATS) and recruiting; Employee onboarding and offboarding; Performance management (goals, 1‑2‑1s, 360 reviews); Expenses and approvals; Planner and scheduling; Shifts and timesheets; Payroll connectivity and exports. Time & Attendance and Presence: Multiple clock-in/out options (mobile app, Sense Clocks, Sense Gateways auto-detection, Sense Badge wearables); real-time location and accurate indoor positioning (sites, zones, rooms); multi-site presence, verified vs scheduled hours, no‑show/late checkout automation; fire/evacuation register; deskless/field team support. Workflow automation: No‑code Flow Designer (Sense Automate) with triggers, conditions, variables, actions, and role/location-based rules; Service Connectors to link external apps; managed workflow build service and Automate Academy training. AI (Ami assistant): Q&A on HR best practices; explore HR data; document and policy generation; summarise complex data; OCR from photos (e.g., receipts); trends/anomaly detection and predictive insights; optional and privacy-contained. Hardware: Sense Gateway (room-level presence), Sense Tags (track people/assets), Sense Badge (wearable for location, tasks, help), Sense Clocks. Security & privacy: Single-tenant database per customer; hosted in Microsoft Azure UK South with UK-only data residency; geo-redundant UK backups; ISO27001:2022 certified; GDPR and UK DPA 2018-aligned; access controls and audit logs; SSO options via Google and Microsoft. Integrations & APIs: Standard integrations (e.g., Sage, Xero, Paycaptain, Teams, Slack, Google Workspace/Drive/Calendar, Outlook/SharePoint, RotaCloud, Papershift, Hireful, TrustID, SendGrid, Anviz, Chronicle, Improve LMS); export feeds; open APIs and custom integrations via Service Connectors. Support & scalability: UK-based support; works for SMBs to enterprise; no minimum team size; inclusive access for non-desk workers (no company email required).
Pricing hints: Tiered per-user pricing with monthly or annual (save 20%) options: Team £3/user/month (HR & self-service, holidays & absences, reporting, SenseAI Basic); Professional £4/user/month (adds onboarding, e-signature, custom access roles, basic T&A, SenseAI Standard); Elite from £6/user/month (adds Workflow Hub, Custom Screen Designer, performance, premium analytics, expenses, integrations, ATS, Presence, Automations, SenseAI Advanced); Enterprise custom pricing for multi-site/operations-complex deployments. No minimum team size, no long contracts, no cancellation fees; setup fees stated as free for implementations. Hardware, presence, and advanced features may impact total cost. Currency: GBP.
Security hints: ISO27001:2022 certified; hosted in Microsoft Azure UK South; UK-only data residency; geo-redundant backups to a separate UK site; single-tenant database per customer; GDPR-compliant processing with access logs and audit trails; e-signatures. SSO available via Google and Microsoft. AI features run in secure, closed environments and are not used for external AI training.
Compliance hints: UK GDPR and Data Protection Act 2018 alignment; ISO27001:2022 certification; audit-ready reporting; right-to-work and identity checks; document verification and e-signatures with audit trail; UK data residency.
Implementation hints: Implementation is generally fast, guided by UK-based experts, and with no setup fees; timeline depends on org size, customisation, and selected capabilities. Availability of Onboarding Consultants, Data Specialists, and Automate Academy training; managed service option for building workflows by Solution Architects.
Support hints: UK-based support; contact channels include email (hi@senseworkplace.com) and phone (+44 1302 494833). Free personalised demos available.
Integration hints: Native and standard integrations via Sense Automate and Service Connectors; open APIs and export feeds. Examples: Payroll/finance (Sage, Xero, Paycaptain), Identity/SSO (Google SSO, Microsoft SSO, TrustID), Productivity/commms (Google Workspace/Drive/Calendar, Outlook, SharePoint, Microsoft Teams, Slack, SendGrid), Scheduling/rota (RotaCloud, Papershift), Recruiting (Hireful, Sense ATS), Learning/compliance (Improve LMS, Chronicle), Time & attendance/access (Anviz Clocks), plus Sense hardware (Clocks, Gateways, Tags, Badge) and presence/location sharing.
- All leave types in one place: holidays, sickness, parental, jury service, training, plus unlimited custom paid/unpaid events with per‑type approval rules.
- Request and approval workflows: route to the right manager(s); approve/deny via web or mobile; individual planners show remaining allowances and upcoming time off.
- Custom holiday policies: measure in hours/days, set team allowances, bonus leave for service, pro‑rata and complex patterns supported.
- Staffing controls: block key dates; cap the number of people off at once; automated reminders to use remaining holiday.
- Company‑wide visibility: dynamic calendars; tailored views for execs, managers, and individuals.
- Calendar sync: integrates with Google Calendar; broader calendar options available via Sense Automate (Microsoft Outlook, Google Workspace).
- Self‑service and mobile: request/approve in browser or modern mobile app.
- Reporting/insights: absence trends and insights surfaced via employee planners and HR reporting (part of HR essentials).
- Integrations: Google Calendar/Workspace/Drive, Microsoft Outlook/Teams/SharePoint/Office, Google SSO, Microsoft SSO, Slack, payroll (Sage, Xero, PayCaptain), scheduling/rota (RotaCloud, Papershift), identity/compliance (TrustID), LMS (Improve LMS), hardware and presence modules (Sense Presence, Clocks, Badges, Gateways).
- Security: SSO via Google/Microsoft; role‑based access controls, audit logs, encryption, regular audits; ISO 27001 accredited; AI operates in a closed environment (no training on customer data).
- Compliance: GDPR/UK GDPR aligned storage and access logging; e‑signatures and audit trails; Data Protection Addendum available.
Pricing hints: Per‑employee per‑month, billed monthly or annually (20% annual discount). Team £3 includes HR & Self‑Service, Holidays & Absences; Professional £4 adds onboarding, e‑signature, custom roles, basic T&A; Elite from £6 adds workflows, performance, analytics, expenses, integrations/ATS, Presence and Automations; Enterprise custom for complex/multi‑site. Holidays & Absences included starting at Team.
Security hints: SSO via Google and Microsoft; role‑based access, encryption, audit logs, regular audits; ISO 27001 accredited; GDPR‑compliant data handling; AI runs in a secure, closed environment (no external training on your data).
Compliance hints: GDPR/UK GDPR; ISO 27001 accreditation; audit trails/e‑signatures; Data Protection Addendum available.
Implementation hints: Fast, guided onboarding. Many teams live in days; larger/complex setups in a few weeks. Free implementation, data migration and training noted; Elite includes onboarding support; Enterprise includes structured training. Dedicated account manager after implementation.
Support hints: UK‑based support; phone and email provided.
Integration hints: Prebuilt and build‑your‑own via Sense Automate and Service Connectors: Google Calendar/Workspace/Drive/SSO; Microsoft Outlook/Teams/SharePoint/Office/SSO; Slack; payroll (Xero, Sage, PayCaptain); scheduling/rota (RotaCloud, Papershift); identity/compliance (TrustID); LMS (Improve LMS); biometric/time devices (Anviz); Sense HR/ATS/Presence/Clocks/Badges/Gateways; SendGrid; Chronicle. Webhooks/APIs available for custom integrations.
Features at a Glance
Core HR
- Employee records
- Org chart
- Workflows
- Document management
- Employee self-service
- Manager self-service
- Roles & permissions
Time Tracking
- Clock in/out
- Timesheets
Leave
- Leave policies
- Approvals
- Calendars/absence
Onboarding
- Onboarding checklists
- Tasks & owners
Offboarding
- Offboarding checklists
Performance
- Reviews
- 360 feedback
- Goals/OKRs
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Integrations
- Azure AD integration
- MS Teams integration
- Slack integration
Mobile
- iOS/Android app
- Responsive UI
Administration
- Custom fields
- Audit trail
Security & IT
- RBAC
- Audit logs
- Data residency region
- SSO/SAML
Compliance
- GDPR
- ISO 27001
- DPA available
Recruiting & ATS
- E-signature
- Background checks
- Job requisitions
- Recruiting analytics
- AI screening/ranking
Pricing Model
Per user
Tiered pricing per user, monthly or annually (approximately 20% savings on annual plans). Team £3/user/month (HR & self-service, holidays & absences, reports, SenseAI Basic); Professional £4/user/month (also includes onboarding, e-signatures, custom roles, basic time & attendance, SenseAI Standard); Elite from £6/user/month (also includes Workflow Hub, Custom Screen Designer, performance management, premium analytics, expenses, integrations, ATS, presence, automations, SenseAI Advanced); Enterprise pricing on request for complex multi-site setups. No minimum team size, no long-term contracts, no cancellation fees; setup fees are stated as free. Hardware, presence functions and advanced features may increase the total cost.
Implementation
Implementation by UK-based experts, with no setup fees. Timeline depends on size, customization, and selected features. Onboarding consultants and data specialists are available; training is provided through the Automate Academy. Managed service for workflow creation by solution architects.
Support
Email · Phone
SLA: The support SLA targets an initial response within one business hour for priority 1 and 2 faults, and within four business hours for priorities 3 and 4. Target resolution times are eight business hours for priority 1 and sixteen for priority 2; resolution for priorities 3 and 4 is subject to scheduling. Sense uses commercially reasonable endeavours to provide at least 99.9% availability per calendar month, subject to the SLA’s exclusions.
Time zones: United Kingdom
UK-based support; 24/7 support is mentioned; details and SLAs are available upon request. Free, personalized demos are available.
Integrations
Sage
PayrollPayroll/finance connectivity
Xero
PayrollPayroll/finance connectivity
Paycaptain
PayrollPayroll processing
Microsoft Teams
OtherCollaboration/Communications
Slack
OtherCollaboration/Communications
Google Workspace
OtherProductivity suite (Drive/Calendar)
Google Drive
OtherFile storage
Google Calendar
OtherCalendar integration
Microsoft Outlook
OtherEmail/calendar
Microsoft SharePoint
OtherDocument management
RotaCloud
OtherScheduling/rota
Papershift
OtherScheduling/rota
Hireful
ATSRecruiting
TrustID
OtherRight-to-work and identity checks
SendGrid
OtherTransactional email delivery
Anviz
OtherTime & attendance/access control devices (clocks/biometric)
Chronicle
OtherLMS/e-learning
Improve LMS
OtherLearning management system
Google SSO
SSOSingle sign-on via Google
Microsoft SSO (Azure AD/Entra ID)
SSOSingle sign-on via Microsoft
Export feeds
OtherStandard export feeds for payroll/finance and reporting
Open APIs
APIPublic APIs for custom integrations
Service Connectors
OtherPrebuilt connectors linking external apps via Sense Automate
Outlook Calendar
OtherCalendar
Microsoft Office
OtherProductivity suite
Sage Payroll
PayrollChronicle Online
OtherTraining/certifications tracking
Anviz Clocks
OtherBiometric/access clocks
Sense HR (native)
OtherCore HRIS Module
Sense ATS (native)
ATSNative applicant tracking
Sense Presence (native)
OtherIndoor/outdoor location intelligence
Sense Clocks (native)
OtherTime capture devices
Sense Badges (native)
OtherWearables
Sense Gateways (native)
OtherIoT/edge connectivity
Sense Tag (native)
OtherWearable tag for presence/time
Google Workspace SSO
SSOAPI
APIAvailable on Elite/Enterprise
Service Connectors (Sense Automate)
OtherStandard and custom integrations via automation platform
Open API
APIPublic API for custom integrations.
Webhooks
WebhookEvent-driven integrations.
Microsoft Office / Microsoft 365
OtherSuite integration via Automate/Connectors
Microsoft SSO (Azure AD)
SSOSingle sign-on via Microsoft/Azure AD
PayCaptain
PayrollPayroll integration
Sense Clocks
OtherTime devices
Sense Badges
OtherAccess/ID badges
Sense Gateways
OtherHardware gateways/connectivity
Public API
APIAPIs available for custom integrations
Sense Automate
OtherAutomation and broader integration framework
Microsoft Azure AD / Microsoft SSO
SSOSingle sign-on via Microsoft.
Microsoft Office 365
OtherProductivity suite integrations.
Sense Presence
OtherNative multi-site presence/attendance module.
Sense HR API
APIProgrammatic access, available on higher tiers.
Sense ATS
ATSNative ATS module (Elite and above).
Sense Clocks/Badges/Gateways
OtherNative hardware ecosystem for attendance/presence.
Microsoft SSO
SSOSingle sign-on
