Cegid Core HR
Cegid — Seizing opportunities, unlocking potential—together.
Cegid is a European provider of cloud management software offering solutions for Human Resources (Cegid HR: Core HR, Talent Acquisition, Talent Management, Learning), Retail & Fashion (Cegid Retail as a global POS and unified commerce platform, as well as Cegid Retail Store Excellence), and Accounting & Tax (including sevdesk). Cegid supports companies worldwide in over 130 countries, operates scalable SaaS cloud services, and holds ISO 27001 certifications for information security.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001 (BSI IS 666376) – Cegid Cloud Hosting for SaaS applications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
European Union
Hosting
European cloud infrastructure, monitored 24/7; “All communications to and from the infrastructure are secured” (transport encryption).
Retention & deletion
System logs are retained for 90 days, and application logs containing records of user actions for one year. Files on the secure FTP server are retained for up to 90 days. Daily full database backups are retained for 30 days and monthly full backups for 12 months. Cegid does not specify a general retention period for employee data; following employer approval, data can be deleted or anonymized.
Cegid implements a group-wide GDPR program (Privacy by Design, ISMS).
Feature Scope
- Flexible HR core configurations: secondary mode (enriching the HR suite with primary data from leading systems) or hybrid mode (full management of HR data with shared governance and integration into the ecosystem).
- Interactive employee and manager portal: self-service for core functions; career and mobility opportunities, as well as personalized learning paths based on skills and experience.
- Open to your ecosystem: advanced integration capabilities for easy connection/synchronization of all HR data with existing/future HRIS structures.
- Analytics & Reporting: custom and pre-built dashboards, simplified data extraction for decision-making based on reliable data.
- API-first connectivity: Core-HR/HUB APIs (outbound and inbound APIs) for accessing employee and administrative data; technical documentation available (login required).
- Scalability & Cloud: Cegid’s cloud infrastructure with continuous availability and rapid scaling.
- Security & Compliance: ISO 27001-certified hosting, European hosting location, GDPR compliance; secure cloud environment accessible 24/7.
- Interoperability: Easy integration with ERP, payroll, and other HR systems; large partner ecosystem (integration, ISV, and technology partners).
- AI support via Cegid Pulse in the suite (e.g., skill models, content, automation), usable in conjunction with Core HR for better decision-making and processes.
Pricing hints: Modular enterprise suite (Core HR as part of Cegid HR). Typically offer-/user- and feature-based. Target segments of ETI/mid-cap and large enterprises suggest negotiation-based terms.
Security hints: Cloud hosting in Europe; ISO 27001-certified hosting; 24/7 available, secure cloud environment; “open & secure” with integration capabilities.
Compliance hints: GDPR compliance mentioned; ISO 27001 mentioned.
Implementation hints: Rapid implementation is highlighted (“Déploiement rapide”) as well as a customizable deployment model “Customize & Play.” Reference case: Digitization of 4 HR processes in <6 months in Cegid HR (demonstrates the typical implementation timeframe of several months). Strong integration support from Cegid consultants and partners.
Support hints: Customer support and CegidLife customer portal; partner ecosystem; multilingual support mentioned.
Integration hints: Advanced integration capabilities with existing/future HRIS; integration with ERP and payroll; rich partner ecosystem (integration, ISV, and technology partners). Official APIs for Core-HR/HUB (outbound/inbound) for reading/writing employee and administrative data. Technical documentation and API catalog available (login required in some cases).
Features at a Glance
Core HR
- Employee records
- Workflows
- Employee self-service
- Manager self-service
- Multi-country
- Multi-entity
- Roles & permissions
- Org chart
- Document management
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Mobile
- Responsive UI
Security & IT
- Data residency region
- RBAC
- Audit logs
Compliance
- GDPR
- ISO 27001
Pricing Model
On request
Part of the modular Cegid HR enterprise suite; typically priced by user and functionality and based on a quote, with enterprise negotiations focused on mid-cap and large companies.
Implementation
"Rapid Deployment" and the customizable "Customize & Play" deployment model; robust integration support from Cegid consultants and partners.
Support
Email · Customer Portal (CegidLife)
SLA: For Cegid HR, Cegid specifies contractual availability of 99.5%, measured over six months excluding scheduled maintenance. Standard timeframes for a solution or workaround are 15 working hours for blocking incidents, 50 working hours for major incidents and 100 working hours for minor incidents.
Time zones: Global (with a focus on EMEA), multilingual
Multilingual support; partner ecosystem.
Integrations
Cegid Core HR API
APIOutbound and inbound APIs for employee and administrative data (API-first).
Cegid HUB API
APIIntegration Hub; technical documentation available (login required in some cases).
ERP (generisch)
OtherInteroperability/Integration with ERP systems.
Payroll (generisch)
PayrollIntegration with payroll systems.
Zeitwirtschaft / Zeiterfassung (generisch)
OtherIntegration with time and attendance systems.
Cegid Pulse (AI)
OtherAI features (skills, content, automation) within the suite, available with Core HR.
