Simpplr One
Simpplr — #1 AI Intranet & Employee Experience Platform
Simpplr is an AI-powered employee experience platform that unifies intranet, communications, search, and employee services. Its AI Intranet, AI Search, AI Agents and Comms AI help organizations connect employees, streamline work, and automate workflows with enterprise-grade security and integrations.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001 (A-LIGN; recertified Feb 20, 2024)
- SOC 2 Type II
- SOC 3 Type II
- TRUSTe (privacy program)
- ISO 27001
- SOC 2
- ISO 27001:2022
- ISO 27701
- SOC 3
- EU-U.S. and Swiss-U.S. Data Privacy Framework (DPF)
- TRUSTe Data Privacy Framework (DPF) verification
Data & Hosting
Data residency
{"regions_supported":["UK","EEA","US","Other"],"user_control_over_location":true,"notes":"Customers can control storage and processing locations (according to the UK Public Sector Listing); hosted on AWS."}
Hosting
Support articles mention single sign-on (generic SAML login). MFA/2FA is supported, according to the UK Public Sector Listing. Operational security includes, among other things, change management, vulnerability scans, and incident response (according to the UK Listing).
Retention & deletion
User, supplier, and system logs are retained for at least 12 months (according to the UK Public Sector Listing).
The Microsoft 365 app listing mentions SOC 2 Type 2 and ISO 27001 for the Teams app context.
More on our subprocessorsFeature Scope
The core platform serves as an AI intranet and a personalized hub for news, resources, and tasks. The AI search provides consolidated, traceable answers from enterprise systems, while AI agents automate inquiries and support.
A Comms AI workspace supports internal communication. Additional employee programs include surveys, recognition and rewards, a newsletter generator, and analytics on the impact of communication and engagement.
The platform is designed for enterprise use, high query volumes, and global teams.
- AI enterprise search with LLM-based RAG, advanced vector search, and precise keyword search
- Context-aware responses with source traceability, intelligent summaries, and recommended actions
- Personalization by role, department, location, behavior, and permissions
- Access-aware security with encryption, compliance alignment, and granular access controls
- Continuous learning from search patterns and actionable insights for executives
- Rapid deployment with minimal IT effort
- Integration with existing applications and a partnership with Moveworks
- Native integrations such as Slack 2.0, a partner ecosystem, and a developer portal for APIs and extensions
- Resources on trust, security, and digital accessibility
- Four releases per year with a subscription, plus global support and customer success
- More than 1,000 customers, over 2 million active users, and a 95% customer retention rate
- Featured in reports by Gartner, Forrester, IDC, and G2
Features at a Glance
Analytics
- Dashboards
Data & API
- API
- Data export
Integrations
- Slack integration
- Okta integration
- Azure AD integration
- MS Teams integration
Security & IT
- SSO/SAML
- MFA
- RBAC
- Audit logs
- Data residency region
- SCIM
Administration
- Audit trail
- Custom fields
Mobile
- iOS/Android app
- Responsive UI
Core HR
- Org chart
- Workflows
- Document management
- Employee self-service
- Manager self-service
- Multi-country
- Roles & permissions
Compliance
- GDPR
- DPA available
- SOC 2
- ISO 27001
Onboarding
- Onboarding checklists
- Tasks & owners
Pricing Model
On request
Plan 1: per user – The UK Public Sector (G-Cloud 14) listing shows £4.00 per license/month. Education pricing available. Free trial available. Commercial pricing may vary outside the framework agreement.
Implementation
Support
Email · Online ticketing (Support Portal) · Phone · Web chat · Developer Portal (for technical resources)
SLA: {"response_times":{"critical":"4 business hours","high":"1 business day","medium":"3 business days","low":"5 business days"},"uptime_sla":"99.99% availability according to the MSA"}
Time zones: Global (Follow-the-Sun)
Support details and SLAs are published via the UK Public Sector Listing; live chat is available on the website.
Integrations
Simpplr Intranet
OtherEmbedded experience within the Simpplr intranet.
SSO (SAML/OIDC)
SSOIntegrates with existing security infrastructure and access policies.
Slack
OtherConversational channel; employees can engage the assistant directly in Slack.
Single Sign-On (generic)
SSOSupports SSO
Microsoft Teams
OtherConversational channel; employees can engage the assistant directly in Teams.
Box
OtherEnterprise Search connector
Microsoft SharePoint
OtherEnterprise Search connector to surface content in Simpplr
Dropbox
OtherEnterprise Search connector
Simpplr API
APIDeveloper Portal indicates API-based extensibility
Google Drive
OtherEnterprise Search connector
Moveworks
OtherPartnership for digital workplace flexibility/AI; details not fully enumerated on source pages
Simpplr Developer Portal & APIs
APIAPIs and extensibility via Developer Portal
Mobile (iOS/Android)
OtherNative mobile access/channel; availability across mobile apps.
Slack (Slack 2.0 integration)
OtherNative integration for employee communications/notifications; article references 'Slack 2.0'
