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Kore.ai AI for Work

Kore.ai AI for Work

KoreKore — Agentic AI applications for the enterprise

Kore.ai provides an enterprise agentic AI platform to design, deploy, and manage AI agents for customer service, employee productivity, and process automation. The platform features multi-agent orchestration, search and data AI (agentic RAG), no‑code and pro‑code tools, observability, and built‑in AI security, compliance, and governance. Kore.ai offers pre-built industry and function-specific applications and a marketplace of accelerators, with integrations across major enterprise apps, contact centers, channels, and cloud providers (AWS, Azure, Google Cloud). The company is compliant with SOC 2 Type II, ISO 27001:2022, HIPAA, and GDPR.

Employee Experiencesaashybrid
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Use Case

  • Knowledge Acquisition: Unified search across files, apps, chats, wikis, and systems, as well as role-based, contextual answers in real time
  • Content Creation and Summarization: Creation of emails, proposals, and landing pages, as well as summaries of meetings and threads
  • Document analysis: Cross-departmental and cross-language insights from structured and unstructured documents
  • Workflow automation: Multi-step, cross-system actions via natural language, such as for ticketing, CRM updates, and HR inquiries
  • Employee self-service: Processing of HR and IT inquiries by AI agents, including task automation and ticket escalation
  • Multi-agent coordination: Coordination of specialized agents, task distribution, and preservation of context across complex workflows
  • Controlled enterprise deployment: Centralized security measures, RBAC, traceability, analytics, and observability for scaled, compliant agent-based AI operations

Target Audience

  • IT, digital, and AI leadership teams, as well as Centers of Excellence (CoEs) focused on enterprise-wide agent-based AI
  • Functional areas such as HR, IT, sales, marketing, recruiting and talent management, customer service, engineering, finance, legal, and operations
  • Industries such as banking and financial services, healthcare and life sciences, retail and consumer goods, manufacturing and technology, telecommunications and media, and pharmaceuticals
  • Medium-sized to large or globally active companies with complex applications and data, compliance requirements, and multilingual, cross-regional teams

Target Segments

Enterprise

Source URLs

  • https://www.kore.ai/ai-for-work
  • https://kore.ai/?utm_source=openai
  • https://www.kore.ai/ai-for-service/ai-agents?utm_source=openai
  • https://kore.ai/news/kore-ai-unveils-ai-for-process-transforming-enterprise-business-workflows-with-agentic-ai?utm_source=openai
  • https://kore.ai/pricing/?utm_source=openai
  • https://kore.ai/agent-platform/core-services/?utm_source=openai
  • https://developer.kore.ai/v9-1/docs/process-apps/flow/integrations/integrations/?utm_source=openai
  • https://docs.kore.ai/?utm_source=openai
  • https://www.kore.ai/ai-agent-platform/ai-security-compliance-governance?utm_source=openai
  • https://docs.kore.ai/xo/app-settings/integrations/about-integration/?utm_source=openai
  • https://www.kore.ai/?utm_source=openai

deployment_and_trust

  • Cloud-agnostic deployment with BYOK options (AWS/Azure)
  • Role-aware access controls and workspace isolation
  • Observability and agent tracing for performance monitoring

agent_capabilities

  • Intelligent Orchestrator enables multi-agent collaboration with shared memory/context
  • No-code to pro-code Agent Builder for admins and employees
  • Agentic RAG with customizable extraction/enrichment/retrieval pipelines

governance_and_safety

  • Configurable usage guardrails, PII masking, toxicity/content moderation
  • Auditability and analytics dashboards for rollouts at scale

llm_strategy

  • LLM-agnostic via Model Hub; supports commercial and open-source models
  • Built-in evaluation and prompt tooling

ecosystem

  • Kore.ai Marketplace for agents, templates, and integrations
  • Multilingual support for global teams

notes

HIPAA support applies to relevant healthcare solutions; EU AI Act alignment stated. Exact SCIM, IP allowlisting, retention policy, and formal SLAs not specified on cited pages.