shyftplanner
shyftplan — AI-powered shift scheduling. Cloud-based and scalable.
shyftplan is a cloud-based, AI-powered solution for shift scheduling and skills management. The platform automates workforce scheduling, integrates demand planning and time tracking, supports absence management and work time accounts, and offers integrations (including SAP and an open REST API) for industrial-scale operations with thousands of employees.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
European Union
Hosting
Supports SSO (protocols/IdP not specified). Granular role and permission management. Cloud-based.
Retention & deletion
All stored data is deleted after contract termination, except where statutory retention requirements apply (GTC 4.6).
GDPR-compliant. The Data Processing Agreement (Art. 28 of the GDPR) is an integral part of the contractual relationship (Terms and Conditions 8.2).
Feature Scope
Automated, AI-powered shift scheduling; automatic/skill-based shift assignment; integrated demand planning; real-time absence management (cover for absences, annual leave planning, shift swaps); work time account management; integrated/connected time tracking; Employee app (iOS/Android) with preference and application functions for desired shifts; management of employee data, contract terms, and granular permissions; GDPR-compliant employee communication; calendar sync (Outlook, Google Calendar, Apple Calendar); standard integrations with SAP (SuccessFactors, APO, HCM; including BTP/CPI connection also for on-prem), Personio, Veda, and others; open REST API with comprehensive documentation; SAP partner certification; SSO support; dedicated contact person from onboarding to support; Enterprise Suite combines shyftplanner Enterprise with shyftskills for automatic, skills-based scheduling in seconds. Security/Compliance: SSO, role and permission management, GDPR-compliant; cloud-based. Integrations: Standard SAP, Personio, Veda, REST API, calendar sync. Languages: German, English.
Pricing hints: Packages: shyftplanner and Enterprise Suite (including shyftskills and premium support). Demo/consultation appointments and ROI calculator offered. Package features include API, SSO, SAP/Personio interfaces, employee app.
Security notes: SSO available (listed in the package). Granular permission model/roles. GDPR-compliant employee communication. Cloud-based.
Compliance notes: Explicitly stated: GDPR-compliant.
Implementation hints: Standardized interfaces and SAP certification for fast, secure data exchange; “minimal integration effort,” no months-long IT project. Open REST API with extensive documentation. Support for SAP On-Prem via BTP/CPI. Dedicated contact person from onboarding through support. Specific timelines/migration details not provided.
Support hints: Dedicated contact person from onboarding through support; premium support in the Enterprise Suite. Help Center and documentation available.
Integration hints: Standard integration with SAP SuccessFactors, SAP APO, SAP HCM; SAP BTP/CPI for on-prem; Personio, Veda; open REST API; Calendar synchronization (Outlook, Google, Apple).
- AI-powered, automated shift scheduling (drag-and-drop, rules, optimization)
- Intelligent qualification management including validity, audit security, and real-time standardization
- Time management and time tracking (clock-in/out, geolocation), time accounts
- Absence management (vacation, sick leave, approval processes)
- Employee self-service: shift swaps, applying for open shifts, requesting availability and absences
- Mobile apps and in-app communication (chats, newsfeeds, notifications)
- Role and rights management, location- and position-based
- Pay/cost context (pay grades, evaluations)
- Compliance checks for EU working time regulations, with a focus on GDPR
- Integrations and interfaces: Open REST API, Webhooks, GraphQL Guide; SAP integrations; Personio integration
- SSO support (SSO Settings Endpoint)
- Security and compliance options for Enterprise (e.g., SOC 2/ISO 27001 according to plan description)
Pricing hints: Sales-driven, customer-specific pricing model: Base license + per-employee pricing; minimum price approx. €700/month (Professional and Enterprise). Monthly billing; Enterprise with dedicated options. Source: https://us.fitgap.com/products/014307/shyftplan
Security hints: SSO support (API endpoint sso_settings); Enterprise options with SOC 2/ISO 27001 certification as per third-party description; focus on cybersecurity by technical leadership. Sources: https://developer.shyftplan.com/ (sso_settings), https://us.fitgap.com/products/014307/shyftplan (SOC2/ISO27001), https://shyftplan.com/ueber-uns (CTO bio with cybersecurity focus)
Compliance hints: GDPR focus and EU working time compliance checks according to market positioning; potential enterprise certifications such as SOC 2/ISO 27001 per offering description. Source: https://us.fitgap.com/products/014307/shyftplan
Implementation hints: Sales-led onboarding; according to a third-party source, advanced features have a learning curve that can extend implementation times. COO focus on integrations and project consulting suggests guided implementation for larger customers. Sources: https://us.fitgap.com/products/014307/shyftplan; https://shyftplan.com/ueber-uns
Support hints: References to customer service and dedicated support options for enterprise plans; API documentation and support available. Sources: https://shyftplan.com/ueber-uns; https://developer.shyftplan.com/; https://us.fitgap.com/products/014307/shyftplan
Integration hints: Open REST API, webhooks, GraphQL guide; SAP integrations; Personio integration (third-party help center); possible additional HR/payroll integrations via API/shyftconnect. Sources: https://developer.shyftplan.com/; https://us.fitgap.com/products/014307/shyftplan; https://support.personio.de/hc/en-us/articles/9363137627677-shyftplan
Features at a Glance
Core HR
- Employee records
- Roles & permissions
- Employee self-service
- Manager self-service
- Positions
Time Tracking
- Clock in/out
- Overtime rules
- Timesheets
Leave
- Leave policies
- Approvals
- Calendars/absence
Mobile
- iOS/Android app
- Responsive UI
Data & API
- API
- Data export
Security & IT
- SSO/SAML
- RBAC
- Data residency region
Payroll
- Payslips
Talent
- Skills management
Administration
- Custom fields
Compliance
- GDPR
- DPA available
Pricing Model
On request
An ROI calculator and demo are available. Billing arrangements and termination and renewal rules are set out in sections 4–5 of the GTC.
Implementation
Standardized interfaces and an open REST API with comprehensive documentation. SAP partner certification and BTP/CPI integration, even for on-premises SAP. Minimal integration effort, no months-long IT project. A dedicated contact person from onboarding through support.
Support
Email · Help Center · Direct contact (personal contact person) · Status page
A dedicated point of contact from onboarding through support.
Integrations
SAP SuccessFactors
HRISStandard Integration; SAP Partner Certification
SAP APO
OtherStandard Integration; Demand/Planning Data
SAP HCM
HRISStandard integration; on-premises integration via BTP/CPI is also possible
SAP BTP/CPI
OtherMiddleware/Integration for On-Premise SAP Connectivity
Personio
HRISStandard Integration
Veda
PayrollStandard Integration
REST API
APIOpen REST API with comprehensive documentation
Microsoft Outlook Calendar
OtherCalendar Synchronization
Google Calendar
OtherCalendar Synchronization
Apple Calendar
OtherCalendar Synchronization
Single Sign-On (SSO)
SSOSSO Support
Webhooks
WebhookEnterprise: Events u. a. Absences, Shifts, Employments, StaffShifts, Tags; foreign_id/shyftconnect-Mapping
Outlook Calendar
OtherCalendar Synchronization
iCal Export
OtherCalendar Export in iCal Format
SSO (generic)
SSOSingle Sign-On Available
shyftconnect
OtherMapping/foreign_id for integration reconciliation
Open REST API
APIhttps://developer.shyftplan.com/
GraphQL Guide
APIGraphQL Style Guide/Documentation
SAP
HRISSAP integrations mentioned
SAML 2.0 SSO
SSOSSO Settings Endpoint Exists
