ServiceNow Talent Development
servicenow — Cloud platform for IT, customer service, and HR workflows
ServiceNow offers a cloud-based platform for digitizing and automating workflows in organizations. Its offerings include solutions for IT and customer service as well as HR service delivery. HR teams can use it to handle employee requests and HR cases, provide self-service, and coordinate processes from onboarding to offboarding. Founded in 2004, the company is headquartered in Santa Clara, USA, and is listed on LinkedIn as having more than 10,000 employees.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO/IEC 42001
- ISO/IEC 27001
- ISO/IEC 27017
- ISO/IEC 27018
- ISO/IEC 27701
- SOC 1 Type 2
- SOC 2 Type 2
- BSI C5
Data & Hosting
Data residency
European Union
Retention & deletion
Customers determine how long their data is retained in their ServiceNow instance. After the agreement expires or is terminated, customer data is returned and deleted in accordance with the agreement.
Feature Scope
- Employee skills profiles and AI-powered skills intelligence
- Career Hub for aspirations, development activities, and learning resources
- Skills-based growth plans and goal tracking
- Manager Hub for development conversations and skills validation
- Leader Hub with insights into competencies and skill gaps
- Skills-based learning recommendations and assigned learning
- Mentoring to support employee development
- Marketplace for internal jobs and matching career opportunities
- Proactive prompts to update skills profiles
Features at a Glance
Core HR
- Employee self-service
- Manager self-service
- Org chart
Performance
- Goals/OKRs
Learning
- Assignments
Talent
- Skills management
Data & API
- API
Integrations
- MS Teams integration
Security & IT
- SSO/SAML
- SCIM
- MFA
- RBAC
- Audit logs
Compliance
- GDPR
- DPA available
Pricing Model
On request
Price on request; ServiceNow provides a custom quote.
Implementation
Support
Web form · Help Center · Community
Integrations
Oracle Cloud HCM
HRISSAP SuccessFactors
HRISWorkday
HRISMicrosoft Teams
CollaborationMicrosoft Outlook
CalendarZoom
Collaboration