ChangeEngine Listen
ChangeEngine — Employee Activation AI for Modern People Teams
ChangeEngine is an AI-powered internal communications and employee experience platform that helps People/HR teams centralize, personalize, and automate multi-channel employee communications, build lifecycle journeys, generate branded content, run surveys, automate rewards and recognition, and analyze engagement across channels like email, Slack, Microsoft Teams, SharePoint, and SMS.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
{"configurable":true,"regions":["US","EU","CA"]}
Hosting
SSO via SAML or OAuth. Role-based access with roles such as Admin, Contributor, and Creator.
Retention & deletion
Customer data is retained while the account is active. After voluntary closure, account data is retained for 30 days and then removed. An involuntarily suspended account has a 30-day period in which it can be restored; after that, the account is closed and its data is permanently removed 30 days later, unless retention is required by law.
GDPR mentioned; ISO 27001 and SOC 2 referenced. Configurable data hosting (U.S./EU/Canada). DPA/AVV and SOC 2 Type: Available upon request.
Feature Scope
Survey and listening: Pulse polls (one-click, mobile-friendly); New hire 30/60/90 surveys (pre-built, customizable); eNPS workflows (repeatable, benchmarked); Manager effectiveness surveys; Email + SMS/text surveys (embedded, no app switching); Embedded polls in Slack/Teams/email/SMS; Group compare for engagement results. Builder and delivery: Mobile-first survey engine; Drag-and-drop survey builder (no code); Manager nudges & auto-follow-ups (reminders, escalations) to boost response rates; Omnichannel delivery (email, Slack, Teams, SMS); Audience targeting via live HRIS data sync (location, department, tenure); On-platform survey-to-action flows (launch campaigns/training based on results). Analytics: Live analytics dashboard (response trends, completion rates, team/location breakdowns); Real-time insights; Reporting/exports; Polls & emoji feedback for lightweight input. Platform capabilities: Smart automation; Dynamic segmentation; Personalization; Centralized comms orchestration; Two-way SMS agent (conversational feedback). Security: Data encryption at rest and in transit; SSO via SAML or OAuth; Two-Factor Authentication (2FA); Role-based access (admin, contributor, creator). Compliance & data residency: GDPR mentions; ISO 27001 and SOC 2 certifications; Custom data hosting options (US/EU/CA). Integrations: HRIS/connectors such as Workday, BambooHR, UKG, ADP, Rippling, SAP, Oracle, Paylocity, Paychex, Gusto, Namely, Lattice, 15Five, Cornerstone, ChartHop, Hibob, Ceridian, Trinet, Zenefits, AlexisHR, Factorial, Infor, Sage, Justworks, Square Payroll; Collaboration tools: Slack, Microsoft Teams; Email channels. Sources: https://www.changeengine.com/surveys-listening; https://www.changeengine.com/features?utm_source=openai; https://www.changeengine.com/?utm_source=openai
Pricing hints: Modular, a la carte add-on model (survey functionality available as the Listen module add-on). Wide range of entry-level packages from content creation to the full platform. No free trial; personalized demo offered. Sources: https://www.changeengine.com/surveys-listening; https://www.changeengine.com/?utm_source=openai
Security hints: Encryption in transit and at rest; SSO (SAML or OAuth); Two-Factor Authentication (2FA); role-based access controls. Sources: https://www.changeengine.com/features?utm_source=openai
Compliance hints: Mentions GDPR; ISO 27001 certification; SOC 2 certification; configurable data residency (US/EU/CA). Sources: https://www.changeengine.com/features?utm_source=openai
Implementation hints: Fast start: create content Day 1; typical full platform launch under 2 weeks. Pre-built templates, AI-powered content, and dedicated onboarding support/design resources. Sources: https://www.changeengine.com/?utm_source=openai
Support hints: Live chat via Slack or email, regular catch-up calls, and phone support mentioned. Sources: https://www.changeengine.com/?utm_source=openai
Integration hints: HRIS and tools include Workday, BambooHR, UKG, ADP, Rippling, SAP, Oracle, Paylocity, Paychex, Gusto, Namely, Lattice, 15Five, Cornerstone, ChartHop, Hibob, Ceridian, Trinet, Zenefits, AlexisHR, Factorial, Infor, Sage, Justworks, Square Payroll; Collaboration: Slack, Microsoft Teams; Email. HRIS data sync for targeting and segmentation. Sources: https://www.changeengine.com/?utm_source=openai; https://www.changeengine.com/surveys-listening
Features at a Glance
Analytics
- Dashboards
Data & API
- Data export
Integrations
- MS Teams integration
- Slack integration
Mobile
- Responsive UI
Security & IT
- SSO/SAML
- MFA
- RBAC
- Data residency region
Compliance
- GDPR
- SOC 2
- ISO 27001
Pricing Model
On request
Price on request. Survey functionality is available as the Listen module add-on.
Implementation
Pre-built templates, AI-powered content, and dedicated onboarding and design resources accelerate the go-live process.
Support
Email · Chat (including Slack) · Phone · Scheduled check-in calls
Live chat via Slack or email; regular follow-up calls; phone support mentioned. SLAs and service hours: Upon request.
Integrations
Workday
HRISLive HRIS data sync for audience targeting/segmentation
Paychex
PayrollConnector for people data sync
Namely
HRISConnector for people data sync
15Five
OtherPeople/performance platform connector
Trinet
PayrollConnector for people data sync
Zenefits
HRISConnector for people data sync
AlexisHR
HRISConnector for people data sync
Factorial
HRISConnector for people data sync
Infor
HRISConnector for people data sync
Sage
HRISConnector for people data sync (e.g., Sage HR)
Justworks
PayrollConnector for people data sync
Square Payroll
PayrollConnector for people data sync
Microsoft Teams
OtherCollaboration/channel delivery; embedded polls and messages
SMS/Text
OtherTwo-way SMS agent; mobile-first surveys without app switching
SAP
HRISConnector for people data sync
Hibob
HRISConnector for people data sync
ADP
PayrollConnector for people data sync
Cornerstone
OtherTalent/LMS connector
UKG
HRISLive HRIS data sync for audience targeting/segmentation
Paylocity
PayrollConnector for people data sync
Lattice
OtherPeople/performance platform connector
Gusto
PayrollConnector for people data sync
Ceridian
HRISConnector for people data sync
Rippling
HRISConnector for people data sync
Oracle
HRISConnector for people data sync
BambooHR
HRISLive HRIS data sync for audience targeting/segmentation
Slack
OtherCollaboration/channel delivery; embedded polls and messages
ChartHop
OtherOrg/people analytics connector
Email channel delivery; embedded surveys
