Greenhouse Onboarding
Greenhouse — The only recruitment platform you need
Greenhouse is a cloud-based ATS and hiring platform designed for end-to-end structured recruiting—from sourcing and AI-powered candidate prioritization through interviews, onboarding, and reporting to hundreds of pre-built integrations. The platform offers enterprise-grade security and compliance (including SOC 1/2 Type 2, ISO 27001:2022, ISO 27701:2019, ISO 42001:2023), SSO/SCIM, audit logs, encryption, and operation on AWS. Data protection based on Privacy by Design with support for GDPR/CCPA and data transfers under the EU-US/UK/Swiss DPF.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
US
Hosting
Policy-based security features: SSO, granular user permissions, configurable session timeouts, restrictive file settings; audit log in Pro. Developer sandbox and sync available. SMTP options available. Details on encryption, MFA, SAML/SCIM, or data residency: Upon request.
Retention & deletion
Hard Delete is supported; backups and S3 versioning are retained for approximately 30 days before complete deletion.
The platform complies with the GDPR and provides privacy tools. SOC and ISO reports are available through the Trust Portal; a Data Processing Agreement (DPA) is available.
More on our subprocessorsFeature Scope
- Preboarding & resource hub: Give new hires access to an organized hub with useful resources and warm welcomes prior to day one. • Structured onboarding plans: Consistent onboarding milestones with 30‑day goal setting and tracking across roles, teams and offices. • Stakeholder alignment: Automated tasks and reminders so each participant knows their role; set clear expectations for hiring managers and team members. • Communications: Configurable email flows to inform new hires of next steps. • Admin & compliance workflow support: Structured data collection and paperwork completion; tasks and permissions based on role, office, and employment status. • Data sync: Seamlessly sync new‑hire information from Greenhouse Recruiting to Greenhouse Onboarding and your HRIS platform. • Reporting & insights: Pull reports to identify onboarding trends and adjust processes; align on first‑30‑day expectations; collect new‑hire feedback via surveys. • Integrations & APIs: HRIS and onboarding partners (e.g., BambooHR, Bob, Deel, EMP Trust, ChartHop, Aquera bridges for HR sync, identity directory provisioning, LMS sync, ITSM ticketing) plus an Onboarding API via Greenhouse’s open APIs. • Security-related platform capabilities (plan-dependent): SSO, granular user permissions, configurable session time‑outs, configurable restricted file settings, audit log (Pro), developer sandbox & sync.
Pricing hints: Greenhouse pricing is custom/quote-based by plan and organizational needs. Greenhouse offers Core, Plus and Pro plans for the hiring platform; security/governance features (e.g., SSO in Core; audit log and enterprise security in Pro) are plan-dependent. Greenhouse Onboarding is positioned as part of the platform.
Security hints: Platform mentions SSO, granular user permissions, configurable restricted file settings, configurable session time‑outs, audit log (Pro), developer sandbox & sync; SMTP options.
Implementation hints: Emphasis on starting before day one (preboarding) with structured plans, automated tasks, and HRIS/data sync from Greenhouse Recruiting.
Support hints: Customer support and developer resources are available via site links.
Integration hints: Native data sync between Greenhouse Recruiting and Greenhouse Onboarding; broad HRIS & onboarding ecosystem (e.g., BambooHR, Bob, Deel, EMP Trust), plus Aquera bridges for HR sync, identity directories (user/group provisioning), LMS sync, and ITSM ticket generation. Open APIs include an Onboarding API for extensibility.
Features at a Glance
Onboarding
- Onboarding checklists
- Tasks & owners
Administration
- Audit trail
- Custom fields
Core HR
- Roles & permissions
- Document management
- Employee self-service
- Manager self-service
- Workflows
- Employee records
Data & API
- API
- Data export
Security & IT
- SSO/SAML
- RBAC
- Audit logs
- SCIM
- MFA
Recruiting & ATS
- E-signature
Analytics
- Dashboards
Integrations
- Okta integration
- Azure AD integration
Compliance
- GDPR
- DPA available
- SOC 2
- ISO 27001
Pricing Model
On request
Greenhouse offers onboarding packages through its sales team (Greenhouse Onboarding and Greenhouse Welcome). Security and governance features depend on the plan (Core, Plus and Pro for the hiring platform). Quotes are tailored to company size, requirements and integrations.
Implementation
Go-live checklists and role-specific testing guidelines are available in the support documentation. SSO and integrations are typically coordinated with Technical Support/CSM.
Support
Email (partners@greenhouse.io / support via portal) · Knowledge base & documentation · Developer resources · Customer Success/Technical Support
SLA: Availability SLAs are provided on the Trust & Security page.
Time zones: Global
Support via the Support Center and ticketing system; implementation and SSO setup are typically coordinated with Technical Support.
Integrations
Greenhouse Recruiting
ATSNative synchronization of new hire data from Greenhouse Recruiting to Greenhouse Onboarding.
BambooHR
HRISHRIS synchronization as part of onboarding/HR integrations.
Bob (HiBob)
HRISHRIS synchronization as part of onboarding/HR integrations.
Deel
PayrollEOR/Payroll/HRIS ecosystem; use in the context of onboarding and HR synchronization.
EMP Trust
OtherOnboarding-/Compliance-Partnerintegration.
ChartHop
OtherPeople/Org Analytics Integration in the HR Ecosystem.
Aquera
OtherIntegration bridges for HR sync, identity directory provisioning, LMS synchronization, and ITSM ticketing.
Identity directory provisioning (via Aquera)
SSOUser/group provisioning via Identity Directory integrations.
LMS sync (via Aquera)
OtherSynchronization with learning management systems.
ITSM ticketing (via Aquera)
OtherTicket Creation in ITSM Systems.
Greenhouse Onboarding API
APIPart of the open Greenhouse APIs for extensions and integrations.
SMTP
OtherSMTP Options for Sending Email/Configuration.