Gem ATS
Gem — The only AI-first all-in-one recruiting platform
Gem is an AI-powered all-in-one recruiting platform for talent acquisition teams that brings together an ATS, CRM, sourcing, scheduling, analytics, and talent marketing. Teams can source from more than 800 million profiles; AI supports workflows to help them hire faster, consolidate tools, and reduce technology costs. The platform also includes AI-powered application review and features for reconnecting with past candidates. Founded in 2017, Gem is headquartered in San Francisco and reports more than 100 full-time employees.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- SOC 2 Type II (Gem)
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Local data retention available as an enterprise feature.
Retention & deletion
Gem stores personal data until the customer account is deleted; disposal then follows its Terms of Service and Privacy Policy.
Feature Scope
Core ATS: Inbound application review with AI ranking against job requirements; intelligent filtering and automatic resume highlights; centralized candidate profiles and pipeline dashboard for recruiter/hiring manager collaboration; offer management with approval workflows, e‑signatories, and tracking. Scheduling: AI finds optimal interview times, coordinates across time zones/calendars, and automates reminders. Analytics: Full‑funnel metrics, bottleneck analysis, and forecasting from a single source of truth. Job distribution: Publish to 25,000+ job boards including LinkedIn, Monster, and ZipRecruiter. Sourcing and outreach: 1‑click add from LinkedIn and 20+ sites; AI‑powered personalized messaging; AI sourcing with LLM‑powered search across 800M+ public talent profiles. AI assistance: AI agents across sourcing, application review, interview feedback summarization, and rediscovery. Security/enterprise: SSO and local data retention noted as enterprise features. Integrations: ATS connector for Greenhouse, Workday, SuccessFactors, Lever, and 10+ others; job boards (LinkedIn, Monster, ZipRecruiter); source from LinkedIn and 20+ sites. Packaging: ATS can be an optional add‑on depending on plan; Talent Marketing (career sites, events, landing pages, nurture, forms) available as optional add‑on.
Pricing hints: Plan structure shown by company size: Startups (up to 100 FTE), Growth (101–1,000 FTE), Enterprise (1,000+ FTE). Growth and Enterprise show Custom pricing; a monthly term indicator is present but no public currency or per‑seat details. AI Sourcing credits appear tiered (e.g., 500 credits/month on lower tier; Unlimited on higher tiers). ATS may be an optional add‑on in some plans; Talent Marketing and ATS connector listed as optional add‑ons. A promo mentions '1 free year of Metaview Pro (worth $720 per user/year)' for certain tiers.
Security hints: Enterprise features include SSO and local data retention (implying data residency options).
Implementation hints: Pricing page mentions 'Basic setup and support' (availability varies by plan) and an FAQ about migrating data from a current ATS, indicating migration assistance. ATS connectors for major systems facilitate implementation.
Support hints: Public info indicates a Help Center and Contact Sales.
Integration hints: ATS connector with Greenhouse, Workday, SuccessFactors, Lever, and 10+ others; 1‑click add from LinkedIn and 20+ sites; job board distribution to 25,000+ boards including LinkedIn, Monster, ZipRecruiter. Scheduling integrates with calendars.
- AI agents: AI Sourcing Agent to find top matches, flag ATS duplicates, and craft personalized messages (up to 40% higher response rates reported); AI Application Review agents to evaluate and rank applicants; AI Rediscovery agents to surface past candidates.
- CRM + unified candidate view: Aggregates interactions from LinkedIn, email, ATS into a single intelligent profile for personalized engagement without switching systems.
- Scheduling automation: AI-powered scheduling that finds optimal times, coordinates calendars/time zones, and automates reminders.
- End-to-end analytics: Full-funnel recruiting analytics for bottleneck detection, forecasting, and SLA/accountability with hiring managers (https://www.gem.com/solutions/enterprise; https://www.gem.com/product/ats).
- Sourcing at scale: Search across 800M+ public talent profiles, personalization to drive higher response rates, and job distribution to 25,000+ job boards including LinkedIn, Monster, ZipRecruiter.
- Offer management and collaboration: Streamlined offer creation/approvals/signing; interview feedback summarization and scorecard logging for faster decisions.
- Integrations: Industry-leading ATS connectors unifying data and workflows; named connectors include Greenhouse, Workday, SAP SuccessFactors, Lever (+10 others). Also unifies LinkedIn and email data (https://www.gem.com/solutions/enterprise; https://www.gem.com/pricing).
- Implementation: No-code integrations to layer on top of the existing ATS without complex migrations or workflow disruption; designed for rapid onboarding.
- Security & reliability: 99.9% uptime; SOC 2, GDPR, CCPA compliance claims; SSO and local data retention available as enterprise features; on-shore development/success/support (https://www.gem.com/solutions/enterprise; https://www.gem.com/pricing).
- Adoption & usability: Consistent product experience across the recruiting process; strong user adoption and ratings (G2/SoftwareAdvice/Capterra 4.8/5 cited) (https://www.gem.com/solutions/enterprise; https://www.gem.com/product/ats).
Pricing hints: Enterprise plan: Best for 1,000+ FTE; "Enhance your existing ATS"; pricing is custom/Contact Sales. AI Sourcing credits listed as Unlimited for Enterprise; Enterprise features include SSO and local data retention. ATS connector available (named ATS listed). ATS appears as an optional add-on.
Security hints: Claims 99.9% uptime; vetted for SOC 2, GDPR, CCPA compliance. Enterprise features include SSO and local data retention. On-shore development/success/support teams. Https://www.gem.com/pricing).
Compliance hints: Stated compliance with SOC 2, GDPR, and CCPA.
Implementation hints: Positioned as "Lightspeed implementation & onboarding" with no-code integrations to enhance the existing ATS—avoids complex migrations and workflow disruptions. No specific timeline or migration service SLAs shared on the page.
Support hints: On-shore development, customer success, and support teams operating in your time zone; industry-leading 96% CSAT claimed.
Integration hints: ATS connectors for Greenhouse, Workday, SAP SuccessFactors, Lever, and 10+ others. Unifies data from LinkedIn, email, and ATS into one view. Job board distribution to 25,000+ boards including LinkedIn, Monster, ZipRecruiter (https://www.gem.com/solutions/enterprise; https://www.gem.com/pricing; https://www.gem.com/product/ats).
Features at a Glance
Recruiting & ATS
- Job requisitions
- Career site
- Multi-posting
- Pipeline/Kanban
- Interview scheduling
- Scorecards
- Offer management
- Recruiting analytics
- AI screening/ranking
Analytics
- Dashboards
Data & API
- API
- Data export
Security & IT
- SSO/SAML
- Data residency region
Administration
- Custom fields
Compliance
- GDPR
- DPA available
- SOC 2
Core HR
- Roles & permissions
Pricing Model
On request
Depending on the plan, ATS can be an optional add-on; Talent Marketing and ATS connectors are also available as optional add-ons.
Implementation
Support
Email (support@gem.com) · Help Center (https://help.gem.com)
Staffing Professional plan indicates 'Support team access'.
Integrations
Greenhouse
ATSATS connector
Workday
ATSATS connector
SAP SuccessFactors
ATSATS connector
Lever
ATSATS connector
Bullhorn
ATSATS connector (staffing)
Recruitee
ATSATS connector (staffing)
Other ATS connectors (10+)
ATSAdditional ATS systems supported; vendor lists 10+ others.
Job board distribution and 1-click add from sourcing
Monster
OtherJob board distribution
ZipRecruiter
OtherJob board distribution
Job board network (25,000+)
OtherAggregated distribution to thousands of boards
Gem API
APIAPI access available on enterprise tiers
Sourcing sites (20–30+)
Other1-click add from numerous sourcing sites
SuccessFactors
ATSATS connector
Calendar integration (unspecified)
OtherUsed for interview scheduling across calendars/time zones
SSO (unspecified IdP)
SSOEnterprise SSO supported
20+ other sourcing sites
Other1-click add from additional public talent sites
10+ other ATS connectors
ATSAdditional ATS integrations
Workday (Recruiting)
ATSATS connector; optional add-on
HappyDance (Career Sites)
OtherCareer sites powered by HappyDance with seamless ATS integrations and end-to-end analytics
SAP SuccessFactors (Recruiting)
ATSATS connector
Merge
APIUnified API to simplify Gem ATS connectivity; manages webhooks/syncs
Webhooks (via Merge)
WebhookSync and event management handled through Merge integration
Unifies candidate communication from email.
25,000+ job boards (aggregate)
OtherGem publishes to a large job board network
