ATS · Comparison

Gem ATS vs. SmartOS Platform

Gem ATS and SmartOS Platform (SmartRecruiters) are ATS solutions in the SAATKORN directory. Feature scope according to the profiles: Gem ATS 19, SmartOS Platform 40 features; both share 18 of them. Only Gem ATS lists SCIM. Integrations listed: Gem ATS 25, SmartOS Platform 24; shared ones include LinkedIn and Workday. Pricing model for both: on request.

All details come from the product profiles; a missing entry means it is not stated in the profile.

Gem
Gem
ATS
SmartRecruiters
SmartRecruiters
ATS
General
Deployment
SAAS
SAAS
Target Segments
StartupEnterprise
StartupSMBMid-MarketEnterprise
Languages—
EnglishDeutschFrançais
Data Residency
us
deus
Pricing
ModelOn requestOn request
Min. Seats——
Contract——
Security
SSO / SAML
SCIM
MFA
RBAC
Audit Logs
API Access
Encryption at Rest
Encryption in Transit
IP Allowlist
Certifications
SOC 2 Type II (Gem)
SOC 2 Type IIISO 27001
Compliance
DSGVO / GDPR
ISO 27001
SOC 2
HIPAA
DPA
Implementation
Typical TimelineBei einem Wechsel von Greenhouse oder Lever kann das Migrationsteam von Gem die Umstellung auf Gem ATS nach Anbieterangaben in nur 24 Stunden abschließen.{"mid_market":"8–16 Wochen (Drittanbieter/Reviews)","enterprise":"3–6+ Monate (Drittanbieter/Reviews)","notes":"Offizielle Seiten betonen schnelle Implementierung und Self‑Service‑Integrationen; konkrete Zeitrahmen werden i. d. R. in Projekten festgelegt."}
Professional Services
Training Included
Migration Support
Support
Channels
Email (support@gem.com)Help Center (https://help.gem.com)
Email/Ticket (Help Center)Web/Portal (Community & Help Center)Developer DocumentationProfessional Services (Customer Success/CSM je nach Tier)
SLA—Die zugesagte jährliche Systemverfügbarkeit beträgt 99,9 %. Der Standard-Support ist montags bis freitags acht Stunden täglich erreichbar; der Premium-Support ist rund um die Uhr erreichbar. Die Reaktionszeiten für P0-/P1-/P2-/P3-Fälle betragen im Standard-Support 60 Minuten, 2 Stunden, 6 Stunden bzw. 12 Stunden und im Premium-Support 30 Minuten, 30 Minuten, 1 Stunde bzw. 2 Stunden.
Timezone Coverage—Global
Features
Job requisitions
Career site
Multi-posting
Pipeline/Kanban
Interview scheduling
Scorecards
Offer management
Recruiting analytics
AI screening/ranking
CV parsing
Referrals
E-signature
Background checks
Dashboards
Custom reports
API
Audit trail
SSO/SAML
SCIM
MFA
RBAC
Audit logs
Okta integration
Azure AD integration
MS Teams integration
Slack integration
iOS/Android app
Responsive UI
Custom fields
GDPR
DPA available
SOC 2
Multi-country
Multi-entity
Employee records
Org chart
Positions
Workflows
Document management
Employee self-service
Manager self-service
Gross-to-net
Payslips
Tax/reporting
Benefits/deductions
Clock in/out
Timesheets
Overtime rules
Project time
Leave policies
Approvals
Calendars/absence
Onboarding checklists
Tasks & owners
Offboarding checklists
Reviews
360 feedback
Goals/OKRs
Salary bands
Comp cycles
Benefits enrollment
Course catalog
Assignments
SCORM
Succession planning
Skills management
Data residency regionOther
Roles & permissions
Data export
ISO 27001
Integrations
10+ other ATS connectorsnative
20+ other sourcing sitesnative
25,000+ job boards (aggregate)native
ADPnative
API Key Authnative
Bullhornnative
Calendar integration (unspecified)native
DocuSignnative
Emailnative
Gem APInative
Greenhousenative
HCM systemsnative
HCM systems (various)native
HappyDance (Career Sites)native
Job board network (25,000+)native
Levernative
LinkedInnativenative
Mergenative
Microsoft Teamsnative
Monsternative