Friday Pulse

Smart people data for successful teams

Friday Pulse is a people analytics platform that measures and improves team happiness and culture through short weekly check-ins and quarterly deeper dives. Using psychometrically tested questions, smart algorithms and expert consultancy, it provides real-time, actionable insights for leaders and teams.

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Use Case

Friday Pulse helps organizations continuously measure and improve employee happiness and team culture. Typical use cases include: tracking real-time team happiness to spot trends early; understanding the drivers behind team sentiment to guide people strategies; identifying at‑risk teams for burnout, turnover, or underperformance; enabling regular, guided team conversations to celebrate wins and address frustrations; informing leadership and board-level discussions with a simple Happiness KPI metric; and benchmarking culture and engagement across teams, locations, sectors, and geographies. It is suited for monthly or weekly pulse programs as well as a one‑off survey to diagnose cultural strengths and areas for improvement.

Organizations need real-time visibility into how teams feel and why, in order to improve productivity, retention, wellbeing, and culture. Friday Pulse measures team happiness and key cultural drivers with short weekly check-ins and deeper periodic surveys, turning results into actionable insights for managers and senior leaders. Use cases include: tracking a Happiness KPI across teams and time; identifying teams at risk of burnout, turnover or underperformance; benchmarking by sector/country/size; facilitating structured team conversations to celebrate wins and address frustrations; informing board-level and manager-level decisions with people data; and supporting culture change programs with a science-backed framework (The Five Ways to Happiness at Work).

Target Audience

HR/People leaders, team and senior leaders, and organizational development practitioners seeking to improve employee wellbeing, engagement, and performance. Suitable for multi-team, multi-location organizations from SMBs to large enterprises (discounts for 100+ users; free up to 250 users) across sectors.

Target Segments

StartupKMUEnterprise

Source URLs

https://fridaypulse.com/customers
https://fridaypulse.com/features?utm_source=openai
https://fridaypulse.com/pricing-plans?utm_source=openai
https://app.fridaypulse.com/help-center/data-privacy/data-security-in-friday?utm_source=openai
https://app.fridaypulse.com/help-center/account-settings/ms-teams-installation-guide?utm_source=openai
https://api-docs.fridaypulse.com/?utm_source=openai
https://fridaypulse.com/contact-us
https://fridaypulse.com/features
https://fridaypulse.com/contact-us?utm_source=openai

differentiators

Happiness KPI provides a simple, board-ready metric for culture and wellbeing
Culture Profile grounded in the Five Ways to Happiness at Work (Connect, Be Fair, Empower, Challenge, Inspire)
Predictive risk assessments highlight teams at risk of underperformance, turnover, or burnout
Team Building Tool operationalizes insights into regular, guided team conversations and positive recognition

Program cadence

Supports monthly or weekly pulse programs; also supports one-off surveys

benchmarking

Comparative benchmarks across sector, country, and company size

data_requirements_for_integrations

Email identity matching required across Friday Pulse and Slack/Teams for automatic user mapping

Feature Scope

Core measurement and insight: Happiness KPI™ for real-time team sentiment tracking with weekly or monthly cadence; Culture Profile using the Five Ways to Happiness at Work (Connect, Be Fair, Empower, Challenge, Inspire) to uncover drivers; heatmaps across teams/locations; comparative benchmarks by sector, country, and size; tailored impact reports with prioritized, data-driven actions. Risk and prediction: predictive risk assessments to pinpoint teams at risk of underperformance, high turnover, or burnout with recommendations and an intuitive dashboard. Team activation: a Team Building Tool that prompts sharing of successes, frustrations, ideas, and thank-yous; interactive dashboards surfacing topics for discussion; curated team-building questions to spark conversations; celebrate and improve workflows to reinforce positive dynamics. Integrations: native Slack and Microsoft Teams integrations to deliver weekly flows, reminders, summaries, and thank-yous via bot; Friday Pulse API for programmatic access. Security: TLS/SSL encryption in transit; servers in secure data centers with monitored/controlled physical access; regular security patching; restricted server access using username + key auth; strict firewalls; 24/7/365 monitoring of systems and code; automated dependency and code security scanning; mandatory code reviews; production log monitoring for anomalies; payments handled by a fully audited third party. Compliance and privacy: data stored in compliance with strict EU data protection regulations; Data Processing Agreement available; privacy policy and terms published. Deployment and admin: simple setup with account-level Integrations tab; MS Teams installation guided flow requiring org/MS admin; automatic install/uninstall behavior for users as they are added/retired; email identity matching required across FP and Slack/Teams. Plans: Classic (one‑off survey), Essential (monthly pulse), Pro (weekly pulse) with first survey/month free options and per‑user pricing.

Pricing hints: Classic (one-off survey): first survey free, then €9.00 per person (excl. VAT). Essential (monthly pulse): first month free, then €4.50 per person/month. Pro (weekly pulse): first month free, then €6.25 per person/month. Discounts for 100+ users; free offer up to 250 users; prices exclude VAT/sales tax. Currency shown in EUR.

Security hints: TLS/SSL for all traffic; secure data centers with monitored physical access; regular server patching; restricted server access with username/key; strict firewalls; 24/7/365 monitoring of systems and code; automated dependency and code security scans; mandatory code reviews; production log anomaly monitoring; payments via audited third party.

Compliance hints: Data stored in compliance with strict EU data protection regulations; Data Processing Agreement available; privacy policy and terms linked.

Implementation hints: Get started immediately with first measure/month free; choose monthly or weekly cadence. Admin connects Slack or MS Teams via Integrations tab; requires FP admin and Microsoft org admin to set up Teams; automatic (un)installation for user lifecycle; email identity must match across systems.

Support hints: Help Center with setup and data privacy articles; email support at help@fridaypulse.com; general inquiries hello@fridaypulse.com; demo requests demo@fridaypulse.com.

Integration hints: Native Slack and Microsoft Teams integrations (bot-based flows, reminders, thank-yous); Friday Pulse API.

Happiness KPI: real-time tracking of team happiness with weekly or monthly measurement options; trend identification, rapid response to issues, and celebration of successes.
Culture Profile: identifies the drivers behind happiness using the Five Ways to Happiness at Work (Connect, Be Fair, Empower, Challenge, Inspire); includes heatmaps, comparative benchmarks by size/sector/geography, and a tailored Impact Report with prioritized actions.
Predictive Risk Assessments: algorithms highlight teams at risk of underperformance, high turnover, or burnout; prioritizes issues for early intervention via an intuitive dashboard.
Team Building Tool: prompts teams to share successes, frustrations, ideas, and thank-yous; interactive dashboards and curated discussion questions to support ongoing team conversations and improvements.
Measurement cadence: weekly check-ins or monthly pulses; one-off survey option (Classic) for a snapshot baseline with culture profile and risk indicators.
Multi-team/location support: heatmaps and org-wide views across multiple teams and locations; benchmarking across sector, country, and size.
Integrations: native Slack and Microsoft Teams integrations deliver weekly flows, reminders, summaries, and thank-you notes via a bot; requires matching user emails across systems. Public API available (Friday Pulse API).
Security: SSL/TLS encryption in transit; servers in secure data centers with controlled physical access; regular security patching; strict firewalls; access limited to essential personnel with key-based auth; logging and anomaly monitoring; code dependency scanning and continuous security checks; code reviews; 24/7/365 monitoring; payments handled by audited third party; data stored in compliance with strict EU data protection regulations.
Onboarding and offers: first measure/month free offers; demo booking; ability to start quickly and scale across teams.
Reporting and insights: real-time dashboards for leaders; monthly risk reports on higher tiers; tailored action recommendations.
Communication and engagement: prompts for recognition and thank-yous to reinforce positive dynamics; reminders via Slack/Teams.

Pricing hints: Classic (one-off survey): First survey free; then €9.00 per person (discounts for 100+ users). Essential (monthly pulse): First month free; then €4.50 per person/month. Pro (weekly check-ins): First month free; then €6.25 per person/month. Free offer up to 250 users. All prices exclude VAT/sales tax. Contact for large org, not-for-profit, and education discounts.

Security hints: SSL/TLS for all traffic; secure data centers with strict physical access; regular server patching; access logged and limited to essential personnel with username/key authentication; strict firewalls; continuous automated code checks and dependency scanning; code reviews before production; production logs monitored for anomalies; 24/7/365 monitoring by tools and staff; payments via fully audited third party; data stored in compliance with strict EU data protection regulations.

Compliance hints: States compliance with strict EU data protection regulations. Data Processing Agreement (DPA) available in Help Center. Privacy Policy, Terms of Use, and Cookies documented.

Implementation hints: Quick start with first measure/month free; choose weekly or monthly cadence. Simple admin-led setup; Slack/MS Teams integrations require admin permissions and matching user emails; Teams bot delivers flows/reminders/thank-yous automatically after integration.

Support hints: Help Center knowledge base; email support via hello@fridaypulse.com and technical support via help@fridaypulse.com. Company based in London, UK.

Integration hints: Native integrations: Microsoft Teams and Slack (deliver weekly flows, reminders, summaries, and thank-yous; auto-install/uninstall behavior tied to user lifecycle; requires matching emails). Public API available (Friday Pulse API).

Features at a Glance

Data & API

API
Data export

Integrations

MS Teams integration
Slack integration

Security & IT

RBAC
Data residency region

Compliance

GDPR
DPA available

Analytics

Dashboards
Custom reports

Mobile

Responsive UI

Friday Pulse

Target Segments

Security & Compliance

Security Features

Certifications

Data & Hosting

Data & API

Integrations

Security & IT

Compliance

Analytics

Mobile

Pricing Model

Implementation

Support