Cegid HR Learning
Cegid — Seizing opportunities, unlocking potential—together.
Cegid is a European provider of cloud management software offering solutions for Human Resources (Cegid HR: Core HR, Talent Acquisition, Talent Management, Learning), Retail & Fashion (Cegid Retail as a global POS and unified commerce platform, as well as Cegid Retail Store Excellence), and Accounting & Tax (including sevdesk). Cegid supports companies worldwide in over 130 countries, operates scalable SaaS cloud services, and holds ISO 27001 certifications for information security.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001 (Cegid Cloud – Anbieterangabe)
- ISO 27001
- SOC 2
Data & Hosting
Data residency
FROM
Hosting
Cloud-based in the Cegid Cloud.
Retention & deletion
System logs are retained for 90 days and application logs containing records of user actions for one year. Daily full database backups are retained for 30 days and monthly full backups for twelve months. Customer data is deleted 60 to 90 days after the contract ends.
APIs and features support mandatory training, certifications, and compliance reports at the content level.
Feature Scope
TMS features: centralized management of development plans, budgets, rooms/resources, attendance lists/registration, evaluations, session planning (on-site/remote), precise budget control and logistics; catalog and course management, including sessions, remaining seats, dates, and participant registrations; progress and KPI tracking (time per module, scores, status). LMS features: personalized learning paths, intuitive multilingual learning portal, mobile app with online/offline capabilities, real-time tracking, integrated evaluations, reporting, intelligent multi-criteria search, auto/manager approvals, gamification (badges, reminders), certification paths; blended learning (in-person, virtual classes, e-learning in curricula). LCMS/Authoring: Templates, integrated authoring tool, SCORM and e-learning standards, AI support for content design, integration with third-party authoring tools, content sharing; Content: Extensive catalog of ready-to-use courses (soft skills, subject-specific/compliance topics), continuously updated, reuse of existing content. Integrations & Openness: Easy connection to HR systems, partner ecosystem; Developer APIs for TMS: Courses, providers, sessions, requirements/compliance (mandatory training), requests/costs, registrations, completed training, attendance, announcements, user and evaluation data; enables external pushes of completion and attendance data (migration/integrations). Security/Cloud: Cegid Cloud-based; ISO 27001 certification for secure data hosting (Cegid Cloud specification); suitable for multilingual and multi-country use.
Pricing hints: SaaS/cloud-based enterprise solution with sales-driven quoting (demo/contact required); A "Plug & Play Edition" with preconfigured modules is available for rapid implementation; pricing may vary.
Security hints: Cloud hosting in the Cegid Cloud; ISO 27001 certification for secure data hosting (according to Cegid). SCORM and e-learning standards for content are supported.
Compliance notes: Product pages do not list any specific certifications other than ISO 27001 (Cloud). TMS APIs support the mapping of mandatory training and compliance requirements (e.g., mandatory training, certifications) and reports.
Implementation hints: Rapid implementation available via preconfigured modules and "accelerated plug & play methodology" (for Cegid Talent Plug & Play Edition). Standard approach: Demo/Contact, cloud deployment, integration with existing HR systems; no official timelines provided. Migration/integration supported by TMS APIs (e.g., Realized Training, Attendance Push).
Support hints: Cegid Customer Care, CegidLife customer portal, and partner portals.
Integration hints: Open interfaces via Cegid TMS APIs (courses, sessions, registrations, compliance requirements, evaluations, users, announcements, completed training, attendance). Support for SCORM and e-learning standards; integration with third-party authoring tools; integration with HR tools and partner ecosystem.
Features at a Glance
Learning
- Course catalog
- Assignments
- SCORM
Analytics
- Dashboards
Data & API
- API
- Data export
Mobile
- iOS/Android app
- Responsive UI
Security & IT
- RBAC
- SSO/SAML
- Audit logs
Talent
- Skills management
Integrations
- MS Teams integration
Pricing Model
On request
SaaS/cloud enterprise solution with a sales-led quotation process (demo/contact). A “Plug & Play Edition” with preconfigured modules and accelerated implementation exists; its price and scope of services may differ.
Implementation
Accelerated "Plug & Play" methodology available. Integration with existing HR systems. Migration/integrations via TMS APIs (e.g., push of realized training/attendance data).
Support
Web form · Help Center · Community
SLA: For Cegid HR, the standard SLA specifies resolution times of 15 working hours for blocking, 50 working hours for major and 100 working hours for minor issues. A permanent fix or workaround ends the SLA period. The contractual availability target is 99.5%, measured over six months excluding scheduled maintenance.
Cegid Customer Care, the CegidLife customer portal, and partner portals are mentioned.
Integrations
HR systems (generic)
HRISEasy integration with HR systems via APIs and the partner ecosystem.
SCORM content packages
OtherSupport for SCORM and e-learning standards for importing and playing back learning content.
Cegid Partner Ecosystem
OtherPartner ecosystem for integrations.
Third-party authoring tools
OtherIntegration with external authoring tools for content creation and reuse.
Cegid TMS APIs
APIOffene Entwickler-APIs; Entitäten u. a.: Courses, Providers, Sessions, Requirements/Mandatory trainings, Wishes/Costs, Registrations, Realized Training, Attendance, Announcements, Users, Evaluations. Unterstützt externe Pushes (Completions/Attendance) für Migration/Integrationen.