HR Admin / Core HR · Comparison
HR Service Delivery vs. Personalwolke Travel
HR Service Delivery (servicenow) and Personalwolke Travel are HR Admin / Core HR solutions in the SAATKORN directory. Feature scope according to the profiles: HR Service Delivery 29, Personalwolke Travel 20 features; both share 15 of them. Only HR Service Delivery lists SCIM. Only Personalwolke Travel lists ISO 27001 and SOC 2. Integrations listed: HR Service Delivery 21, Personalwolke Travel 16. Pricing model: HR Service Delivery on request, Personalwolke Travel per user.
All details come from the product profiles; a missing entry means it is not stated in the profile.
- View profile
HR Service Delivery
servicenow
- View profile
Personalwolke Travel
Personalwolke
General | ||
| Deployment | SAAS | SAAS |
| Target Segments | — | SMBKMULarge |
| Languages | — | — |
| Data Residency | eude | eu |
Pricing | ||
| Model | On request | per user |
| Min. Seats | — | — |
| Contract | — | 36 Monate Bindung; flexibel auf Anfrage. |
Security | ||
| SSO / SAML | ||
| SCIM | ||
| MFA | ||
| RBAC | ||
| Audit Logs | ||
| API Access | ||
| Encryption at Rest | ||
| Encryption in Transit | ||
| IP Allowlist | ||
| Certifications | — | — |
Compliance | ||
| DSGVO / GDPR | ||
| ISO 27001 | ||
| SOC 2 | ||
| HIPAA | ||
| DPA | ||
Implementation | ||
| Typical Timeline | — | Wenige Tage bis wenige Wochen (abhängig von Unternehmensgröße und Integrationsumfang). |
| Professional Services | ||
| Training Included | ||
| Migration Support | ||
Support | ||
| Channels | TelefonWebformularHilfe-CenterCommunity | Email (support@personalwolke.at)Phone (+43 (1) 718 88 42 33)Service-Desk/TicketsChat (Produktfeatures)Knowledge Base/Online-HandbuchYouTube-TutorialsWebseminare |
| SLA | Zielreaktionszeiten laut Customer Support Addendum: P1 30 Minuten, P2 2 Stunden und P3 1 Geschäftstag. Für Impact Total gelten kürzere anfängliche Zielreaktionszeiten bei P1 und P2. | Durchschnittliche Erstbearbeitung ca. 1 Werktag; interne Priorisierung: Blocker/Critical/Major/Minor. |
| Timezone Coverage | — | - CET/CEST |
Features | ||
| Job requisitions | ||
| Employee records | ||
| Workflows | ||
| Employee self-service | ||
| Manager self-service | ||
| Roles & permissions | ||
| Tasks & owners | ||
| Dashboards | ||
| Custom reports | ||
| Data export | ||
| API | ||
| Okta integration | ||
| Azure AD integration | ||
| MS Teams integration | ||
| Slack integration | ||
| Audit trail | ||
| SSO/SAML | ||
| SCIM | ||
| MFA | ||
| RBAC | ||
| Audit logs | ||
| GDPR | ||
| DPA available | ||
| SOC 2 | ||
| ISO 27001 | ||
| Org chart | ||
| Document management | ||
| iOS/Android app | ||
| Custom fields | ||
| Multi-country | ||
| Project time | ||
| Responsive UI | ||
| Data residency region | EU | |
| Multi-entity | ||
Integrations | ||
| Accounting systems (various) | native | |
| Adobe Sign | ||
| Belegexport in Personalakte/Drittsysteme | native | |
| CSV Stammdatenimport | native | |
| Cornerstone OnDemand | ||
| Data Warehouse/Reporting Modul | native | |
| DocuSign | ||
| Google Maps | native | |
| HR systems (various) | native | |
| Magnit | ||
| Microsoft 365 | ||
| Microsoft Entra ID (Azure Active Directory) | ||
| Microsoft Outlook (Kalender) | native | |
| Microsoft Teams | ||
| Microsoft Viva Connections | ||
| Okta | ||
| Oracle Cloud HCM | ||
| Outlook Kalender Synchronisation | native | |
| Payroll systems (various) | native | |
| Personalakte (Personalwolke/HR-DMS) | native | |