HR Admin / Core HR · Comparison
HR Service Delivery vs. Ingentis org.manager
HR Service Delivery (servicenow) and Ingentis org.manager are HR Admin / Core HR solutions in the SAATKORN directory. Feature scope according to the profiles: HR Service Delivery 29, Ingentis org.manager 15 features; both share 9 of them. Only HR Service Delivery lists SCIM, MFA, audit logs and a DPA. Only Ingentis org.manager lists ISO 27001 and SOC 2. Integrations listed: HR Service Delivery 21, Ingentis org.manager 9; shared ones include Microsoft 365. Pricing model for both: on request.
All details come from the product profiles; a missing entry means it is not stated in the profile.
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HR Service Delivery
servicenow
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Ingentis org.manager
Ingentis
General | ||
| Deployment | SAAS | SAAS |
| Target Segments | — | — |
| Languages | — | — |
| Data Residency | eude | — |
Pricing | ||
| Model | On request | On request |
| Min. Seats | — | — |
| Contract | — | — |
Security | ||
| SSO / SAML | ||
| SCIM | ||
| MFA | ||
| RBAC | ||
| Audit Logs | ||
| API Access | ||
| Encryption at Rest | ||
| Encryption in Transit | ||
| IP Allowlist | ||
| Certifications | — | TISAX (Unternehmens-News: erneut rezertifiziert, 2025) |
Compliance | ||
| DSGVO / GDPR | ||
| ISO 27001 | ||
| SOC 2 | ||
| HIPAA | ||
| DPA | ||
Implementation | ||
| Typical Timeline | — | — |
| Professional Services | ||
| Training Included | ||
| Migration Support | ||
Support | ||
| Channels | TelefonWebformularHilfe-CenterCommunity | EmailPhoneKnowledge BaseWebinars |
| SLA | Zielreaktionszeiten laut Customer Support Addendum: P1 30 Minuten, P2 2 Stunden und P3 1 Geschäftstag. Für Impact Total gelten kürzere anfängliche Zielreaktionszeiten bei P1 und P2. | — |
| Timezone Coverage | — | Global (Büros in DE/UK/USA) |
Features | ||
| Job requisitions | ||
| Employee records | ||
| Workflows | ||
| Employee self-service | ||
| Manager self-service | ||
| Roles & permissions | ||
| Tasks & owners | ||
| Dashboards | ||
| Custom reports | ||
| Data export | ||
| API | ||
| Okta integration | ||
| Azure AD integration | ||
| MS Teams integration | ||
| Slack integration | ||
| Audit trail | ||
| SSO/SAML | ||
| SCIM | ||
| MFA | ||
| RBAC | ||
| Audit logs | ||
| GDPR | ||
| DPA available | ||
| SOC 2 | ||
| ISO 27001 | ||
| Org chart | ||
| Document management | ||
| iOS/Android app | ||
| Custom fields | ||
| Positions | ||
| Succession planning | ||
| Responsive UI | ||
| Multi-country | ||
| Multi-entity | ||
| Skills management | ||
Integrations | ||
| Active Directory (on-prem) | native | |
| Adobe Sign | ||
| Azure Active Directory (Entra ID) | native | |
| Cornerstone OnDemand | ||
| Datenbanken (generisch) | native | |
| DocuSign | ||
| HCL Notes | native | |
| HR-Systeme (generisch) | native | |
| Magnit | ||
| Microsoft 365 | native | |
| Microsoft Entra ID (Azure Active Directory) | ||
| Microsoft Exchange | native | |
| Microsoft Teams | ||
| Microsoft Viva Connections | ||
| Okta | ||
| Oracle Cloud HCM | ||
| Pluralsight | ||
| SAP SuccessFactors | ||
| SMTP (eigene Adresse/Proxy) | native | |
| Saba | ||