TERN Platform
Tern — We place international healthcare professionals—providing comprehensive support from recruitment to integration
TERN (formerly Rekruut in Germany) recruits and integrates international skilled workers for hospitals, nursing facilities, therapy centers, dental practices, and radiology centers. The company supports employers and candidates throughout the entire process—from pre-selection, language proficiency testing (B1/B2), credential recognition, and visa processing to arrival and social and professional integration—with the help of its own app for transparent process tracking.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
- RAL Gütezeichen „Faire Anwerbung Pflege Deutschland“
Data & Hosting
Data residency
United Kingdom
Hosting
Information on confidentiality, data protection, and cookies.
Retention & deletion
Personal data is retained for up to five years or, where required by law, for as long as necessary for the purpose for which it was collected. It is then deleted or anonymized. For unsuccessful applications, screening data, interview recordings, and transcripts are retained for twelve months after the recruitment decision and then deleted. Where TERN processes this data on behalf of an employer, retention and deletion follow the employer’s instructions.
Ethical and labor law frameworks are explicitly mentioned.
Feature Scope
- AI-powered recommendations for suitable jobs based on a structured candidate profile
- Candidate portal: profile management, job search and application, interview scheduling, offer acceptance; transparency across all process steps with no hidden fees
- Employer-side: access to pre-screened candidates and curated roles, direct communication, centralized document and information portal
- End-to-end services: Career counseling (CV, interview preparation, upskilling), training (including IELTS, OET, CBT), support with sponsorship letters, visa, credential recognition, and relocation processes, arrival assistance (flight, accommodation), integration (housing search, banking, phone service, registration, local contacts)
- Quality and Compliance Framework: Fair recruitment (Employer Pays principle for German nursing), no placement fees for candidates, transparency regarding services/processes/costs, human rights and labor standards (ILO, WHO Global Code, UNGP), confidentiality and data protection, complaint procedures and customer support
- Security/Privacy: Reference to confidentiality and data protection; cookie notice
Pricing hints: For candidates: no fees for placement alone. On the German nursing page: Employer-Pays principle (employer covers, among other things, language courses, credential recognition, and travel). On the global candidate page: additional services (career counseling, training/upskilling, visas & relocation) available optionally for separate fees.
Security hints: Mentioned: confidentiality and data protection; cookie notices.
Compliance hints: Explicitly mentioned: Guiding principles of the “Fair Recruitment Nursing Germany” seal of approval, ILO Core Labor Standards, ILO General Principles and Operational Guidelines for Fair Recruitment, WHO Global Code of Practice on the International Recruitment of Health Personnel, UN Guiding Principles on Business and Human Rights. Employer-Pays principle (DE-Pflege). Confidentiality/data protection mentioned.
Implementation hints: Structured end-to-end process: Create profile, apply, interviews, offers, sponsorship/visas, relocation, and integration. Detailed onboarding with dedicated advisors (Career and Global Transitions Counselors).
Support hints: Channels: Phone (DE/IN/UK), email, appointment booking; dedicated advisors throughout the entire process; formal complaint procedure for clients.
- Documented, transparent processes: All conditions and contracts are in writing and provided in a language candidates understand. • Employer-pays principle: Entire placement is free for candidates; employers cover language courses, recognition procedures, and travel costs. • Limited economic risk: Repayment clauses apply only in narrowly defined exceptions and only for actual, verifiable costs. • Transparency regarding structures, services, costs, rights, and obligations for all parties. • Sustainability & participation: Measures to help international professionals settle in and integrate successfully both at work and in their personal lives; long-term relationships between employers and professionals. • End-to-end responsibility: TERN requires partners to comply with these principles; violations lead to audits and possible termination. • International standards: Aligns with ILO Core Labor Standards and ILO Fair Recruitment Guidelines, WHO Global Code of Practice on International Recruitment of Health Personnel, and UN Guiding Principles on Business and Human Rights. • Ethical safeguards: No recruitment from countries on the WHO Health Workforce Support and Safeguards List; non-discrimination; protection from harassment; equal opportunity; health and safety; fair wages. • Confidentiality & data protection prioritized; privacy policy linked on site. • Policy publication & review: Publicly available in relevant languages; regularly reviewed and updated. • Complaints channel: Dedicated contact for customers to submit complaints or incident reports. • Scope/countries of current nurse recruitment operations: India, Morocco, Tunisia, Egypt, Jordan. • Platform capabilities that support compliance: Centralized document management for visibility and error reduction in compliance with global healthcare hiring regulations; AI pre-screening with transparency to help reduce bias; interview scheduling via Microsoft Teams and Google Meet; offer and onboarding tracking. Sources: https://www.tern-group.com/de/compliance, https://en.tern-group.com/compliance, https://en.tern-group.com/blog/the-tern-difference-ai-powered-healthcare-recruitment-made-seamless
Pricing hints: Employer-pays principle: candidates are not charged any fees; employers bear associated placement costs. Sources: https://www.tern-group.com/de/compliance, https://en.tern-group.com/compliance
Security hints: Confidentiality and data protection are stated priorities; a Data Protection/Privacy page is linked. Sources: https://www.tern-group.com/de/compliance, https://en.tern-group.com/compliance
Compliance hints: Adheres to principles aligned with: ILO Core Labor Standards and ILO Fair Recruitment Guidelines; WHO Global Code of Practice on International Recruitment of Health Personnel; UN Guiding Principles on Business and Human Rights; guidance from the 'Faire Anwerbung Pflege Deutschland' quality seal. Sources: https://www.tern-group.com/de/compliance, https://en.tern-group.com/compliance
Implementation hints: Policy is publicly available, in languages relevant to source countries, and reviewed/updated regularly. General hiring outcomes mention accelerated timelines ('weeks') in case studies for the platform. Sources: https://www.tern-group.com/de/compliance, https://en.tern-group.com/blog/the-tern-difference-ai-powered-healthcare-recruitment-made-seamless
Support hints: Complaints and incident reporting available for existing customers; contact via phone and email. Sources: https://www.tern-group.com/de/compliance, https://en.tern-group.com/compliance
Integration hints: Interview scheduling integrations with Microsoft Teams and Google Meet are mentioned as part of the platform. No APIs or webhooks are publicly detailed on the compliance page. Source: https://en.tern-group.com/blog/the-tern-difference-ai-powered-healthcare-recruitment-made-seamless
Features at a Glance
Recruiting & ATS
- Interview scheduling
- Offer management
- AI screening/ranking
- Job requisitions
- Career site
- CV parsing
Core HR
- Document management
- Workflows
- Multi-country
Administration
- Custom fields
Onboarding
- Onboarding checklists
- Tasks & owners
Learning
- Course catalog
Integrations
- MS Teams integration
Pricing Model
On request
Implementation
Support
Email · Phone (Germany/India/UK) · Appointment Scheduling/Consultant · Appeals Process
Dedicated consultants guide candidates and employers through the entire process.
Integrations
Microsoft Teams
OtherInterview Planning/Video Interviews
Google Meet
OtherInterview Planning/Video Interviews
Goethe-Institut
OtherPartners for Language Programs/Exam Preparation
ÖSD
OtherPartner for German Certification/Language Programs