Superthread
Where work gets done
Superthread is a collaborative work platform that unifies tasks, projects, docs, and an AI meeting agent in one place. It transcribes meetings on-device when you opt in, summarizes discussions, suggests tasks, and links notes to ongoing work. The product integrates with tools like GitHub, Google Calendar, Slack, and Zapier, and offers apps for Mac, iOS, Android, and Windows. Superthread emphasizes security and privacy, storing notes in a UK AWS VPC with encryption at rest, opting out of training with external AI providers, and aligning with GDPR.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
European Union
Retention & deletion
Cancelling a paid plan initially moves the account to a free plan; its data remains until that plan is cancelled. On written request, Superthread returns or deletes processed customer data within a reasonable period after the relevant service ends, unless retention is required by law.
Feature Scope
Work management: cards (tasks) with boards, lists, child cards, relationships, templates; views include list, timeline, calendar, swimlanes, sprints, and Gantt (as shown on homepage). Projects with saved filters and favorites. Universal search, notifications, inbox, mentions, smart links. Spaces and workspaces to organize by team/client/project with private spaces, view‑only spaces, guest users, and admin roles/permissions. Docs & wiki: pages and sub‑pages with real‑time collaboration, in‑line comments, sharing links, optional no‑index, and version history (7/30/90 days or unlimited by plan). Meeting agent/notes: Notepad with built‑in live transcription; summarizes discussions, finds related work, suggests and creates tasks, and highlights decisions; Google Calendar integration for meeting previews/reminders. Integrations: Slack (link previews, personal and channel notifications with in‑Slack replies), GitHub (link PRs to cards, automate status changes incl. branch‑specific rules), Zapier (triggers and actions), Email to create cards, Google Calendar reminders/menubar, Office 365 file viewing, YouTube embeds, and a public REST API (with API tokens). Platform: macOS desktop (menu bar), iOS, Windows, and web app. Import data from Trello, Jira, Shortcut. File uploads per plan (5MB on Free; 100MB on Pay‑what‑you‑want and Business; Unlimited on Enterprise). Security & privacy: data encrypted in transit (TLS 1.2+) and at rest; zero‑trust network; AWS VPC hosting; notes stored in a UK data centre; daily/weekly encrypted backups, multi‑AZ HA, disaster recovery procedures, incident response. Application auth: email passcode login, Sign in with Google, Sign in with Apple; SAML 2.0 SSO on Enterprise; SCIM on Enterprise; API keys with issuance/revocation controls. Meeting privacy: no audio/video recordings stored; real‑time transcription only; no speaker identification; does not train on customer data; providers include Deepgram and OpenAI with training/sharing opt‑outs (enterprise can opt out of Deepgram model training). Compliance posture: GDPR/CCPA aligned; PCI handled via Stripe Level 1 SP; SOC 2 ‘coming soon’; security policies aligned with ISO 27001; public Vulnerability Disclosure Program; DPA available. Enterprise options: Bring Your Own Cloud, custom billing, expert onboarding and priority support.
Pricing hints: Plans: Free ($0/user/mo). Pay‑what‑you‑want for individuals/small teams—user sets price, shown examples around $18/user/mo; monthly billing; unlimited cards/boards/spaces/pages included in that tier. Business: starts at $6,000/year (50+ seats, annual billing) with AI meeting transcription, 90‑day version history, in‑app live chat. Enterprise: starts at $85,000/year (200+ seats) with SAML & SCIM, custom billing, Bring Your Own Cloud, expert onboarding/support; unlimited version history and file uploads. File size limits: 5MB (Free), 100MB (Pay‑what‑you‑want & Business), Unlimited (Enterprise). Currency shown in USD.
Security hints: Encryption in transit (TLS 1.2+) and at rest; zero‑trust network; AWS VPC hosting in the UK for notes/data; daily/weekly encrypted backups, HA across multiple AZs, DR plans, and incident response. Authentication: email passcode, Sign in with Google/Apple; SAML 2.0 SSO available on Enterprise; SCIM on Enterprise; administrator infrastructure access with 2FA; detailed audit logging for SSH; API keys with rotate/revoke. Meeting privacy: no audio/video stored, live transcription only, no speaker ID. AI providers: Deepgram & OpenAI with training/data‑sharing opt‑outs. Vulnerability Disclosure Program; secure SDLC with frequent deployments; endpoint security for employees. (https://superthread.com/security, https://superthread.com/terms/security-compliance)
Compliance hints: GDPR and CCPA aligned; UK ICO registration; PCI DSS handled via Stripe Level 1 Service Provider; SOC 2 ‘coming soon’; security policies designed in accordance with ISO 27001; Data Processing Terms (DPA) available. Note: AWS hosting carries ISO 27001 and SOC 2/3 reports. (https://superthread.com/terms/security-compliance, https://superthread.com/security)
Implementation hints: Self‑serve start in minutes; import tasks from Trello, Jira, Shortcut; desktop/mobile apps available. Enterprise includes expert onboarding; BYOC option on Enterprise. (https://superthread.com, https://superthread.com/pricing, https://superthread.com/features/integrations)
Support hints: Help center and community on all plans; in‑app live chat support on Business; priority support on Enterprise. Additional channels: Slack community; email support via support@superthread.com. (https://superthread.com/pricing, https://superthread.com/docs/help/slack-integration)
Integration hints: Slack (link previews, personal/channel notifications, in‑Slack replies), GitHub (PR linking and automation incl. branch rules), Zapier (triggers/actions), Email‑to‑board, Google Calendar (reminders/menubar), Office 365 file viewing, YouTube embeds, and a public REST API with docs. SAML/SCIM for identity on Enterprise. (https://superthread.com/features/integrations, https://superthread.com/pricing, https://superthread.com/docs/help/slack-integration)
- Prebuilt fundraising workflow: boards/lists for investor pipeline, scheduling cadence, and sprint execution.
- Momentum & sprint planning: run a tight fundraising sprint to batch meetings, manage sequences, and drive timely follow‑ups to create urgency/FOMO.
- Centralized execution: combine tasks, projects, docs, and notes; link meeting notes to action items; keep outreach status and decisions visible to the team.
- AI meeting notes: transcribe meetings, summarize discussions, and surface follow‑ups so investor calls turn into trackable tasks automatically.
- Collaboration: comments, notifications, saved filters, universal search, pages, and sprints.
- Integrations: Slack (link previews, personal/channel notifications), GitHub (PR linkage/automation), Email (create cards/notifications/digest), Office 365 file viewing, Zapier (triggers and actions), Google Calendar (meeting previews and transcription reminders), YouTube embeds, and a public REST API.
- Security: TLS 1.2+ in transit, zero‑trust networking, AWS hosting with strong physical controls, daily/weekly encrypted backups, least‑privilege and 2FA for admin access, SAML 2.0 SSO (Enterprise), email one‑time passcodes, Sign in with Google/Apple; no training of general LLMs on customer data.
- Enterprise options: SAML & SCIM, bring your own cloud, custom billing, expert onboarding.
Pricing hints: Superthread offers a “Pay what you want” plan for individuals/small teams (example anchor shown as $18 per user/month; range UI shows ~$3–$67), Business starts at $6,000/year (50+ seats), Enterprise starts at $85,000/year (200+ seats) with SAML & SCIM, BYOC, custom billing, expert onboarding. Templates are available within Superthread; site repeatedly states “Start for free.” (https://superthread.com/pricing, https://superthread.com/)
Security hints: AWS‑hosted; TLS 1.2+; zero‑trust internal networking; encrypted backups; limited admin access with 2FA; detailed audit logging for SSH; business continuity and disaster recovery procedures; email passcode login; Sign in with Google and Apple; SAML 2.0 SSO available on Enterprise; APIs with token management; no customer data used to train general LLMs.. Enterprise plan lists SAML & SCIM and Bring Your Own Cloud.
Compliance hints: Designed to comply with GDPR/CCPA; UK ICO registration; payments via Stripe (PCI DSS Level 1). Hosting provider AWS holds ISO 27001 and SOC 2/3 reports; Superthread’s internal security policies are designed in accordance with ISO 27001. Data Processing Terms available.
Implementation hints: Get started in minutes; import tasks from existing tools. Enterprise includes expert onboarding and support; BYOC available on Enterprise. (https://superthread.com/, https://superthread.com/pricing)
Support hints: Help centre and community for all plans; in‑app live chat support on Business; priority support on Enterprise.
Integration hints: Slack (link previews, personal/channel notifications), GitHub (PR linking/automation), Email (create cards/notifications/digests), Office 365 (Word/PowerPoint/Excel viewing), Zapier (triggers/actions), Google Calendar (meeting preview/reminders), YouTube embeds, public REST API; SCIM on Enterprise for provisioning. (https://superthread.com/features/integrations, https://superthread.com/pricing)
Features at a Glance
Data & API
- API
- Data export
Integrations
- Slack integration
Mobile
- iOS/Android app
- Responsive UI
Security & IT
- SSO/SAML
- SCIM
- RBAC
- Audit logs
- Data residency region
Compliance
- GDPR
- DPA available
Recruiting & ATS
- Pipeline/Kanban
- Scorecards
Core HR
- Roles & permissions
- Workflows
- Document management
- Employee self-service
- Manager self-service
Onboarding
- Tasks & owners
Pricing Model
Per user
Free: $0 per user per month. Pay What You Want: a user-chosen price starting at $3 per user per month; the pricing page shows $18 per user per month as an example. Business: starts at $6,000 per year for 50 or more seats, billed annually. Enterprise: starts at $85,000 per year for 200 or more seats, with custom billing.
Implementation
Support
Email · Cat · Help Center · Community
Integrations
Slack
OtherLink previews, personal and channel notifications, reply to comments from Slack
GitHub
OtherLink PRs to cards; automate status changes including branch-specific rules
Zapier
OtherTrigger on card created; create/update actions in other apps
Google Calendar
OtherMeeting reminders and event linking for notes
Forward-to-board to create cards; notifications; daily digest
Microsoft Office 365
OtherFile previews for Word, PowerPoint, Excel
YouTube
OtherEmbeds in docs
Public REST API
APIBuild custom workflows; API keys hardened against brute force
SAML 2.0
SSOEnterprise SSO
SCIM
SSOEnterprise user provisioning
Sign in with Google
SSOOAuth-based SSO
Sign in with Apple
SSOOAuth-based SSO
Trello (Import)
OtherImport tasks/data
Jira (Import)
OtherImport tasks/data
Shortcut (Import)
OtherImport tasks/data
Email-to-card
OtherCreate/update items via email.
Office 365 file viewing (Word, PowerPoint, Excel)
OtherPreview Office documents.
YouTube embeds
OtherEmbed YouTube content in docs/pages.
Google Sign‑In
SSOOAuth-based login.
Apple Sign‑In
SSOOAuth-based login.
Deepgram
OtherSpeech-to-text provider; training/data sharing opted out by default.
OpenAI
OtherAI assistance provider; data sharing/training opted out by default.
Email-to-board
OtherCreate/update items via email.
Microsoft Office 365 (Word/PowerPoint/Excel) file previews
OtherInline document previews.
Google Sign-In
SSOOAuth-based login.
Apple Sign-In
SSOOAuth-based login.
OpenAI (vendor processor)
OtherUsed for AI features; opted out of training on customer data.
Anthropic (vendor processor)
OtherUsed for AI features; opted out of training on customer data.
Deepgram (vendor processor)
OtherUsed for transcription; no audio stored.
