Shapes Surveys
Shapes — AI-native PeopleOS
Shapes is an AI-native PeopleOS that replaces traditional HRIS with a single, flexible platform for all people processes. It includes People Directory, Time Off, Attendance, Workflows, Performance & Growth, People Analytics, Surveys, and Docs & eSign, with AI-driven automation, insights, and best-practice guidance. SaaS-based, quick to implement, and built with robust access control aligned to GDPR and UK data protection standards.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
- SOC 2 Type II
Data & Hosting
Data residency
EU, UK, US
Hosting
The Surveys page lists anonymity and data protection thresholds by sample size. A security page is linked in the footer. API access is mentioned in the MCP API documentation under the "Resources" section.
Retention & deletion
Shapes processes customer personal data for the duration of the agreement. Within 60 days after the agreement ends, Shapes returns or deletes that data, including existing copies, at the customer’s choice. Data required by law or for legal claims may be retained longer.
Links to privacy policies and other policies are provided in the footer.
Feature Scope
Security & privacy (as stated on page): anonymity controls and careful analysis to protect privacy at each sample size.
- AI survey builder to create surveys in minutes, plus a question bank for faster setup
- Targeted audience controls by teams, offices, or ranks
- Anonymous response collection with privacy safeguards and minimum sample thresholds
- AI insights on open‑ended responses: trend detection, risk spotting, and suggested action items across regions and teams
- Engagement and participation analytics to see which teams/sites are committed or falling behind
- Platform/API: MCP API Documentation available in Resources (footer), indicating API access
- General platform promise: live in days, not months; one price with everything included
Pricing hints: Positioned as all‑in‑one pricing: “One price, everything included. Purchase via demo. Source: https://shapes.co/lp
Security hints: Survey anonymity and privacy thresholds are mentioned. A Security page is linked in the site footer, Sources: https://shapes.co/surveys (privacy/anonymity), Security link in footer on product pages.
Compliance hints: Privacy Policy is linked in the footer. Source: https://shapes.co/surveys
Implementation hints: “Launch surveys in minutes” (AI builder, question bank). Broader platform claim: live in days, not months. No detailed migration steps provided. Sources: https://shapes.co/surveys, https://shapes.co/lp
Support hints: Source: https://shapes.co/lp
Integration hints: API available (MCP API Documentation link in Resources footer). Broader platform pages mention email/Slack notifications (Time Off) and calendar sync (People Directory), but Surveys page does not list specific third‑party survey integrations. Sources: https://shapes.co/time-off (email/Slack notifications), https://shapes.co/people-directory (calendar sync), https://shapes.co/surveys (API link in footer)
Features at a Glance
Analytics
- Dashboards
Data & API
- API
- Data export
Integrations
- Slack integration
Core HR
- Roles & permissions
Administration
- Audit trail
Security & IT
- RBAC
- Audit logs
Compliance
- GDPR
- DPA available
- SOC 2
- ISO 27001
Pricing Model
Per user
Positioned as “one price, everything included.” No module prices or implementation fees. Purchase through a demo.
Implementation
"Launch surveys in minutes" via AI Builder/Question Bank.
Support
Email · Help Center · Dedicated account manager
SLA: Support is available during business hours (Sunday to Friday, 6:00 a.m.–7:00 p.m. GMT/BST). Guaranteed maximum initial response times vary by severity: 8 hours to 3 business days for Core, and 2 hours to 2 business days for Plus. The monthly uptime commitment is at least 99.9%, subject to contractual exclusions.
The promise is: “Support when you need it … our support team is always there for you.” No published support channels or SLAs.
Integrations
MCP API
APIAPI documentation linked in site footer; indicates programmatic access to the platform.
Slack
OtherPlatform pages (e.g., Time Off) mention Slack notifications.
Email (notifications)
OtherPlatform mentions email notifications (e.g., Time Off).
Calendar sync (unspecified)
OtherPeople Directory mentions calendar sync.