PitchYou
Pitch You — Digital Recruiting via WhatsApp
PitchYou (PitchYou GmbH) offers a GDPR-compliant, AI-powered recruiting solution via WhatsApp, including automated interviews, job matching, and direct ATS integrations. Servers are hosted in Germany, and the company collaborates with an ISO-certified partner. Since December 2024, PitchYou has been part of talentsconnect operations GmbH; the product is now marketed as talentsconnect ChatAgent.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO-zertifizierter WhatsApp Business API-Partner (Norm in Quellen nicht spezifiziert)
- Hosting-Partner Hetzner (bekannt für ISO/IEC 27001; nicht explizit von PitchYou bestätigt)
- Myra Security WAF/CDN/SSL für Website (deutscher Anbieter)
- ISO 27001
Data & Hosting
Data residency
Germany (Hetzner) and the EU/EEA (e.g., 360dialog, WhatsApp Ireland)
Hosting
Communication via WhatsApp is end-to-end encrypted. Access to the PitchYou application is via HTTPS. Defined retention periods for providers (24 hours for PitchYou/360dialog for message processing; 7 days for WhatsApp Ireland for metadata).
Retention & deletion
WhatsApp messages and media are typically deleted by PitchYou/360dialog within 24 hours after processing; WhatsApp Ireland retains metadata for up to 7 days. In the PitchYou app: multi-step deletion—1) Move to “Rejected” (no automated notification), 2) permanent deletion by the recruiter, 3) irreversible masking/removal of personal data 6 months after final deletion.
GDPR-compliant architecture; Data Processing Agreement (DPA) available pursuant to Art. 28 of the GDPR. Reference to an ISO-certified partner. Data storage in Germany/the EU.
More on our subprocessorsFeature Scope
- WhatsApp application channel based on the WhatsApp Business API, including a custom business account in the company’s brand identity
- Automated chat interviews with customizable, target-group-specific questionnaires
- Reminders in case of interruption (one-time message after 1 hour) and gamification elements; current interview completion rate of 82%, average time of 2:36 minutes per application
- 1-on-1 chat for fast, direct communication and a matching algorithm to prioritize suitable candidates
- Response validation to ensure application quality
- Automatic translation into 25 languages to reduce barriers
- Data transfer directly to the existing applicant tracking system (ATS); References: Talention, Softgarden
- Optional module/use case “RecruitMe”: Screening and onboarding via WhatsApp – regardless of the application’s origin
- Data protection/security: GDPR-compliant use of the WhatsApp Business API; PitchYou works with an ISO-certified partner, server operations in Germany; for the ISS client example, detailed data flows, EU/EEA data storage, and defined retention periods (24 hours for PitchYou/360dialog, 7 days for WhatsApp Ireland). WhatsApp content is end-to-end encrypted; DPA/AVV available per Art. 28 GDPR [https://www.pitchyou.de/pitchyou, https://www.pitchyou.de/nutzungsbedingungen-iss]
- Employer Branding: Applications via the company’s own verified WhatsApp Business account in the corporate CI
Pricing hints: A free demo and a free trial of the WhatsApp interview feature are available. Customer references highlight “great value for money”; specific pricing model/tiers not provided.
Security hints: GDPR-compliant architecture using the WhatsApp Business API; use of an ISO-certified partner; server operations in Germany (PitchYou) and the EU (360dialog, WhatsApp Ireland). End-to-end encryption of WhatsApp content; defined retention periods (PitchYou/360dialog: 24 hours, WhatsApp Ireland: 7 days). DPA/AVV mentioned per Art. 28 GDPR.
Compliance notes: Explicit: GDPR-compliant; DPA (Art. 28 GDPR). Reference to ISO-certified partner. BCR details pertain to the client side (ISS) [https://www.pitchyou.de/pitchyou, https://www.pitchyou.de/nutzungsbedingungen-iss].
Implementation hints: Quick setup and easy ATS integration according to customer testimonials (Talention “live in no time,” Softgarden “no problem”). Onboarding includes setting up a business account/CI, creating questionnaires, and mapping to the ATS.
Support hints: Customers praise “excellent support.” Official contact: info@pitchyou.de; free demo booking available.
Integration hints: Direct transfer to common ATS/applicant tracking systems; examples mentioned: Talention, Softgarden. Use of the WhatsApp Business API as a messaging infrastructure. APIs/webhooks not explicitly described [https://www.pitchyou.de/pitchyou, https://www.pitchyou.de/nutzungsbedingungen-iss].
- Channels: WhatsApp (official WhatsApp Business API) and web chat on the career page.
- AI Job Assistant: Dialogue-based interaction, job matching, follow-up questions about the position, suggestions for related jobs, natural interview based on the job posting.
- Automation: Consultation, qualification, structured interview, automatic transfer to ATS; a single universal link/QR code for all positions.
- Integrations: Transfer of complete applications to the ATS; use of the WhatsApp Business API; web chat integration on career pages.
- Multilingualism: Available in over 27 languages.
- Security/Privacy: Data stored exclusively on servers in Germany; use of the official WhatsApp Business API; GDPR-compliant process.
- Conversion/Performance: Highlighted high conversion rate (82%).
- Compliance: GDPR with data residency in Germany.
- No-code/Low-friction UX: Start directly via button/link/QR code, without forms or media breaks.
Pricing hints: Typical SaaS/feature-based sales process with 'Book a free demo'.
Security hints: Mentioned: Data stored exclusively on servers in Germany; use of the official WhatsApp Business API; GDPR-compliant.
Compliance hints: Explicitly stated: GDPR-compliant; data residency in Germany.
Implementation hints: No specific implementation timeline; references to easy integration (button/link/QR code on career page, web chat, WhatsApp channel). Demo/masterclass offered.
Integration hints: ATS transfer of the complete application (no specific providers named); Channels: WhatsApp Business API and web chat on the careers page.
- WhatsApp-based recruiting: 1:1 chat and automated interview flows (automations) for screening and onboarding; contact via personalized messages or automated interviews; consent-based communication; manual addition or Excel upload of contacts.
- Broadcast (1:n) messaging: send one message to many candidates (availability checks, invites to automations).
- Automated screening and real-time insights: answers flow back into RecruitMe; recruiters see live progress of automations; matching algorithm ranks candidates based on weighted questionnaires (build your own or use templates).
- Onboarding via WhatsApp: manage selected candidates, resolve questions quickly, and send onboarding questionnaires to multiple hires.
- Multimedia support: candidates and recruiters can exchange photos, videos, scanned documents, and voice notes.
- Auto-translation: interviews automatically translated into 25 languages.
- Entry points and tracking: start via links or QR codes; evaluate by campaign; reporting/analytics mentioned.
- Standalone or ATS-integrated: use PitchYou’s standalone applicant management (matching, chat, permissions, locations) or integrate with 30+ ATSs; auto-transfer of WhatsApp application data to the leading ATS; support for ATS-defined screening questions.
- Branding: CI-compliant brand presence on WhatsApp via your own WhatsApp Business API account.
- Security & data handling: GDPR-compliant; data transmitted encrypted; servers in Germany; ISO-certified partner for the WhatsApp Business API; company accesses a secure interface (not WhatsApp directly).
- Support: active support team and email support (support@pitchyou.de) including onboarding assistance.
- Performance claims: 82% interview completion rate; 30+ ATS integrations.
Pricing hints: Quote-based pricing (price available upon request). Two commercial options: PitchYou Standalone (includes WhatsApp application, links/QR codes, campaign evaluation, active support, CI-compliant brand presence via own WhatsApp Business API, automatic translation, email support, standalone applicant management with intelligent matching, direct chat, location identification, authorization/visibility management) and PitchYou ATS Integration (includes the above plus automatic transfer to ATS and support for ATS-defined screening questions; additional features available upon request).
Security hints: GDPR/DSGVO-compliant approach; data transmitted encrypted; servers located in Germany; ISO-certified partner for the WhatsApp Business API; access via secure interface (company does not access WhatsApp directly).
Compliance notes: Explicit GDPR/DSGVO compliance stated.
Implementation hints: Can be used as a standalone solution or integrated into an existing ATS. Vendor provides onboarding assistance; customer quotes suggest a quick go-live for ATS integrations.
Support notes: Active support team and email support (support@pitchyou.de). Support available during onboarding and for ongoing issues.
Integration hints: 30+ integrations with leading ATS systems; automatic transfer of WhatsApp application data to the ATS; examples mentioned by customers include Talention and Softgarden. Uses the WhatsApp Business API.
Features at a Glance
Recruiting & ATS
- AI screening/ranking
- Recruiting analytics
Security & IT
- Data residency region
- RBAC
Analytics
- Dashboards
Data & API
- API
- Data export
Mobile
- Responsive UI
Compliance
- GDPR
- DPA available
Core HR
- Roles & permissions
Onboarding
- Tasks & owners
Pricing Model
On request
Prices are quoted individually. A free demo and a WhatsApp interview to try are available. A customer describes the value for money as good.
Implementation
Quick ATS integration, according to customers (Talention, Softgarden). Test interview and demo available.
Support
Time zones: - EMEA
Customers report excellent support. Demo appointments can be scheduled.
Integrations
Talention
ATSDirect transfer of application data to the ATS.
Softgarden
ATSDirect transfer of application data to the ATS.
WhatsApp Business API
APIMessaging infrastructure for chat interviews; end-to-end encryption.
360dialog
OtherWhatsApp Business Solution Provider (BSP) in the EU; data stored in the EU/EEA.
WhatsApp (WhatsApp Ireland)
OtherOperator of the WhatsApp platform in the EU; 7-day deletion period, according to the information provided.
Webchat (Karriereseite)
OtherEmbedding a chat widget on the careers page.
Applicant Tracking System (generic)
ATSTransfer of structured application data to the ATS.
Multiple ATS (30+)
ATSAuto-transfer of WhatsApp application data; supports ATS-defined screening questions.
Excel/CSV Import
OtherManual import of contacts for consented WhatsApp communication.
