Fountain Shift
Fountain — Your Frontline Workforce Management Platform
Fountain provides an AI-powered platform for frontline workforce management, unifying high-volume hiring, onboarding, compliance (including I‑9), scheduling, and retention. Its agentic AI automates sourcing, screening, scheduling, and workflows across a connected suite that integrates with existing HR tech stacks.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- SOC 2 Type II
- ISO 27001:2022
- ISO 27001
- SOC 2
Data & Hosting
Data residency
US
Hosting
Fountain's security features include SAML SSO, mandatory MFA, fine-grained RBAC, AES-256 (data at rest) and TLS (in transit), SOC 2 Type II and ISO 27001, GDPR/CCPA compliance, and documented AI governance with logged actions.
Retention & deletion
Fountain states that its data retention policy ensures data is not kept longer than necessary. It does not specify a retention period.
Feature Scope
- Agentic AI scheduling to fill open shifts fast; automatic worker matching, proactive reminders, and real-time adaptation to changes. • Customizable rules for shift logic, breaks, overtime, and location coverage; configurable flows for maximum flexibility. • Mobile-first worker tools to request, pick up, and drop shifts; worker-first UI with notifications and feedback to drive adoption. • Location-verified clock-ins for reliable coverage and attendance assurance. • Manager alerts and visibility into coverage gaps to keep operations running smoothly. • Built for high-volume, hourly environments; handles seasonal peaks and multi-location complexity. • Seamless integration with Fountain Hire and Onboard, plus payroll and broader HR tech stack; part of the Frontline OS with real-time insights. • Integration partnerships, including HRIS connections and platforms like Indeed. • Enterprise-grade permissions and user management; audit logs and shift history to support compliance. • Data encryption and SOC 2 certification; Trust & Security Report available. • Reported outcomes: up to 40% reduction in scheduling-related absenteeism, 80% faster shift coverage during peak weeks, and 30% reduction in labor cost variance.
Pricing hints: Demo/contact-sales driven.
Security hints: Enterprise-grade permissions and user management; audit logs and shift history; data encryption; SOC 2 certification; location-verified clock-ins; Trust & Security Report referenced.
Compliance hints: Audit logs and shift history to support compliance. SOC 2 certification noted.
Implementation hints: Works alongside the Fountain platform (Hire, Onboard) to bring scheduling into daily workflows; rules and flows are configurable. Demo request flow provided.
Support hints: Help Center, Status Page, and API Documentation linked in footer.
Integration hints: Seamless integration with Fountain Hire and Onboard; mentions payroll integrations and partnerships with other HRIS; integrations with platforms like Indeed; API documentation available.
Features at a Glance
Time Tracking
- Clock in/out
- Timesheets
- Overtime rules
Core HR
- Roles & permissions
Administration
- Audit trail
- Custom fields
Analytics
- Dashboards
Data & API
- Data export
- API
Mobile
- Responsive UI
Integrations
- Slack integration
Security & IT
- SSO/SAML
- MFA
- RBAC
- Audit logs
Leave
- Leave policies
- Approvals
Compliance
- GDPR
- SOC 2
- ISO 27001
Pricing Model
On request
Demo and sales-contact process. Available as part of the Frontline OS suite or as a module. Currency on request.
Implementation
Works in conjunction with the Fountain platform (Hire, Onboard); rules and workflows are configurable. An API and webhooks are available for integrations with HRIS, payroll, and POS systems. Timeline and migration details are available upon request.
Support
Help Center (web) · Status Page · Customer portal (sign-in required) · API documentation
Time zones: - Global
Support is available via the portal login and contact form. Links to the Help Center, status page, and API documentation are provided.
Integrations
HRIS (diverse)
HRISHRIS connections are referred to as integration partnerships.
Payroll (diverse)
PayrollSeamless payroll integrations were mentioned.
Fountain Hire
OtherNative Suite integration within Fountain Frontline OS (end-to-end workflows from hiring to scheduling).
Fountain Onboard
OtherNative Suite integration; automatic inclusion of new employees in shift scheduling.
Indeed
OtherMentioned in the context of integration partnerships (job platform).
Fountain API
APIAPI documentation linked; enables integration into a broader HR tech stack.
