Employment Hero Payroll
Employment Hero — Employment. Intelligently Run.
Employment Hero is an AI-driven, all-in-one Employment Operating System that brings HR, payroll, benefits and recruitment together. It helps small and medium-sized businesses hire, onboard, manage and pay employees, as well as handle leave requests and performance reviews. For employees, it offers employee experience tools and the Employment Hero Work mobile superapp for managing work, pay and perks. The company was founded in 2014 and has its global headquarters in Sydney, Australia.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO/IEC 27001:2013
- SOC 2 Type II
- ISO 27001
- SOC 2
Data & Hosting
Data residency
European Union
Hosting
Enterprise-grade encryption; HTTPS enforced. Role-based access controls and multi-factor authentication. SSO available on Payroll Premium. Employment Hero states AWS hosting and regular backups; ISO 27001 certification and SOC 2 Type II compliance achieved (global).
Retention & deletion
Employment Hero retains data for as long as necessary to provide its services and meet legal or operational needs. The period depends on the type of data and the purpose of processing. At the end of the services, customer personal data is returned or deleted on written request, unless the law requires its retention.
HMRC-recognised and RTI-compliant. Auto-enrolment pension submissions via PensionSync. DPA available via Trust & Legal Centre.
Feature Scope
- Compliance & submissions: HMRC-recognised and RTI-compliant; automatic RTI (FPS/EPS) submissions; handles PAYE, NI, statutory payments (SSP, parental pay, etc.); auto-enrolment pension calculations and submissions via PensionSync; guidance and HR advisory for compliance.
- Automation: Pre-payroll compilation from platform data; discrepancy/missing info flags; one-click approvals; automated pay run execution; auto BACS file creation; automated payslip generation and distribution; automated pension sync; salary journals to GL.
- Calculations & complexity: Pay Conditions Engine; 52-week averaging; occupational leave; multi-PAYE; multiple pay schedules; allowances; back pay; redundancy models.
- Reporting & analytics: Pay run variance, audits, gross-to-net, budget, salary distribution, payment cycle reports.
- Integrations: Accounting (Xero, QuickBooks, NetSuite, Zoho Books, Dynamics 365 Business Central), payments (Telleroo), workforce (Square), comms/ID (Slack, Google Workspace Account, Microsoft 365 Account), BI (Power BI via SyncEzy), learning (Go1), time capture (NoahFace), plus FreshBooks and FreeAgent mentioned for UK.
- Employee experience: Employee app for payslips and documents; Hero Passport for ex-employee access.
- Security: Enterprise-grade encryption, role-based access; multi-factor authentication; cloud-based with continuous updates and security enhancements.
- Access & SSO: Single Sign-On available on Payroll Premium.
- Services: Managed Payroll option delivering end-to-end managed runs, RTI/pension enrolment, HMRC reporting, pension declaration of compliance; HR advisory & representation.
- API: Employment Hero API documentation available via help centre (indicates API access for integrations/automation).
- Shift/rota suitability: Works with Rota Management and Time & Attendance in HR modules for overtime/allowances, notifications, and integrated timesheets.
Pricing hints: Free plan: £0; includes Automated Pay Run, Automated Payslip Generation, Multiple Pay Schedules, PensionSync Integration, Payrolling Benefits, Allowances. [UK]
- Payroll Premium: Per-employee pricing shown (site shows £2/£1.5/£2 per employee, indicative tiers), with a minimum of £30/month; includes Pay Conditions Engine, Multi-PAYE, Single Sign-On, 3rd-Party App Integrations, Live Webchat. P11Ds add-on £7.50 + VAT per submission per person; SMS £0.08/SMS; billed in GBP; charges based on greater of minimums vs billable employees. [UK]
- Managed Payroll: From £240 per pay cycle (fortnightly or monthly) when purchased with any HR package; additional cost for weekly cycles. [UK]
- Pricing model: SaaS per-employee per-month with plan minimums; add-ons for certain filings and messaging. [UK]
Security hints: Enterprise-grade encryption and role-based access controls for payroll data. [UK]
- Multi-factor authentication and regular security measures/audits mentioned globally. [Global site]
- Cloud-based; continuous updates and security enhancements; privacy and security are core. [UK/global]
- SSO available on Payroll Premium. [UK]
Compliance hints: Built-in GDPR compliance claims. [UK]
- HMRC-recognised; RTI-compliant; supports PAYE, NI, statutory payments; auto-enrolment pensions with PensionSync; HMRC reporting. [UK]
- Data Processing Addendum (DPA) available via Trust & Legal Centre link. [UK site footer]
Implementation hints: Comprehensive implementation support with dedicated Implementation Consultants: information gathering, training, and ongoing support for a smooth go-live. [UK FAQ]
- Two implementation journeys referenced globally: Managed or Guided (varies by product/region). [Global site]
- Switching assistance: import time worked, leave taken and employee details from current payroll/accounting systems. [UK]
Support hints: Live webchat included with Payroll Premium. [UK]
- Allocated payroll partner/UK professional support for complex calculations and compliance questions. [UK]
- HR advisory & representation services available. [UK]
- Support channels include Service Centre/Help Desk, Help Centre/Hero Academy resources. [UK/global]
- Phone contact provided on site. [UK]
Integration hints: Accounting: Xero, QuickBooks, NetSuite, Zoho Books, Dynamics 365 Business Central, FreshBooks, FreeAgent. [UK/integrations]
- Payments/banking: Telleroo. [UK]
- Workforce/time: Square, NoahFace. [UK/integrations]
- Collaboration/IDP: Slack, Google Workspace Account, Microsoft 365 Account. [UK/integrations]
- BI/analytics: Power BI via SyncEzy. [Integrations]
- Learning: Go1. [Integrations]
- API: Employment Hero API available (per help centre entry). [Help centre]
- Import tools for switching from other payroll/accounting providers. [UK]
- HMRC RTI submissions after each pay run, including PAYE and National Insurance in one click; automated filing of FPS, EPS, P11, P11D, P32 and P60 reports (UK)
- PensionSync integration for automatic pension submissions; easy setup for new or existing UK pension schemes
- Automated employee notifications with tracking, viewing and downloading of communications
- GDPR‑compliant handling of employee data; Data Processing Addendum available via Trust & Legal Centre
- Ongoing product updates to align with local payroll legislation changes
- Support for varied employee pay scenarios: overtime rates, bank holidays, allowances and unavailability
- Security and access controls: Google SAML SSO for HR web access; 2FA with recovery codes for Payroll; dedicated Payroll Security page to manage passwords and API keys
- Enterprise-grade security with encryption and multi-factor authentication
- Integrations: Accounting (Xero, QuickBooks, NetSuite, Zoho Books, Dynamics 365 Business Central); Workforce/Time (Square, NoahFace); Collaboration/SSO (Slack, Google Workspace Account, Microsoft 365 Account); BI via SyncEzy to Power BI; PensionSync for pensions; HMRC RTI connectivity
- Reporting and analytics across HR/Payroll, CSV exports, and compliance-related reports
- All-in-one HR + Payroll within EmploymentOS for streamlined onboarding-to-pay workflows
Pricing hints: Plans available with tiers (e.g., Premium/Platinum/Plus/Unlimited noted across product updates) and a Free payroll option shown in site navigation for the UK. Directs to pricing/‘Find the right plan’. Sources: https://employmenthero.com/uk/solutions/payroll-compliance/; site navigation
Security hints: GDPR-compliant platform; enterprise-grade security with encryption and MFA; Google SAML SSO for HR (web) and 2FA with recovery codes for Payroll; dedicated Payroll Security page including management of API keys. Sources: https://employmenthero.com/; https://employmenthero.com/blog/product-update-july-2025/; https://employmenthero.com/blog/product-update-june-2025/
Compliance hints: UK HMRC RTI submissions (FPS, EPS, P11, P11D, P32, P60), PAYE, National Insurance; pension auto-enrolment via PensionSync; GDPR compliance; Data Processing Addendum available via Trust & Legal Centre. Sources: https://employmenthero.com/uk/solutions/payroll-compliance/; site footer
Implementation hints: Employment Hero offers Managed or Guided implementation journeys; Implementation Hub resources available. Payroll setup includes HMRC RTI configuration and pension scheme connection (PensionSync). Sources: https://employmenthero.com/ (FAQ); site footer ‘Implementation/Implementation Hub’; https://employmenthero.com/uk/solutions/payroll-compliance/
Support hints: Support via Service Centre/Help Desk/Help Centre, implementation resources, and phone contact (UK: 0207 031 5380). Sources: https://employmenthero.com/uk/solutions/payroll-compliance/; site footer
Integration hints: HMRC RTI; PensionSync (UK pensions). Accounting: Xero, QuickBooks, NetSuite, Zoho Books, Dynamics 365 Business Central. Workforce/Time: Square, NoahFace. Collaboration/SSO: Slack, Google Workspace Account, Microsoft 365 Account. BI: Power BI via SyncEzy. API keys available. Sources: https://employmenthero.com/uk/solutions/payroll-compliance/; https://employmenthero.com/my/integrations/; https://employmenthero.com/blog/product-update-june-2025/
Features at a Glance
Core HR
- Employee records
- Employee self-service
- Manager self-service
- Roles & permissions
- Multi-entity
- Document management
- Workflows
Payroll
- Gross-to-net
- Payslips
- Tax/reporting
- Benefits/deductions
Time Tracking
- Clock in/out
- Timesheets
- Overtime rules
Leave
- Leave policies
- Approvals
- Calendars/absence
Analytics
- Dashboards
Data & API
- Data export
- API
Integrations
- Azure AD integration
- Slack integration
Mobile
- iOS/Android app
- Responsive UI
Administration
- Audit trail
Security & IT
- SSO/SAML
- MFA
- RBAC
- Audit logs
- Data residency region
Compliance
- GDPR
- DPA available
Onboarding
- Onboarding checklists
Offboarding
- Offboarding checklists
Pricing Model
Per employee
UK plans: Free Payroll £0; Core Payroll £3 per employee per month, with a stated minimum charge of £20 per month; Managed Payroll £12 per employee per month, with a stated minimum charge of £120 per month. Subscriptions require at least ten users; billing is based on the higher of the contracted and active user counts.
Implementation
Dedicated Implementation Consultants provide information gathering, training, and go-live support. Guided vs. Managed implementation journeys referenced. Switching assistance includes importing time worked, leave taken, and employee details from current payroll/accounting systems.
Support
Email (Help Centre/Support tickets) · Live chat (in-platform; included with Payroll Premium) · Phone (available; paid phone support options and contact number on site) · Help Centre/Knowledge Base · Hero Hub learning
Time zones: UK business hours (region-specific teams also operate in AU/NZ/SEA); live chat available in-platform.
Managed Payroll includes access to UK payroll specialists. HR advisory & representation services available separately.
Integrations
Xero
OtherAccounting/General Ledger journal export
QuickBooks
OtherAccounting/General Ledger journal export
NetSuite
OtherAccounting/General Ledger journal export
Zoho Books
OtherAccounting/General Ledger journal export
Dynamics 365 Business Central
OtherAccounting/General Ledger journal export
Slack
OtherCommunications/Notifications
Google Workspace Account
SSOSSO available on Payroll Premium
Go1
OtherLearning content (broader EH suite)
PensionSync
OtherAuto-enrolment pension submissions and sync
HMRC (RTI: FPS/EPS)
Gov/TaxHMRC-recognised for RTI submissions
Microsoft Dynamics 365 Business Central
ERP/AccountingAccounting/ERP integration
SyncEzy
OtherIntegration platform/connector used for BI
Microsoft 365
SSOAccount connection/SSO
HMRC RTI Gateway
OtherDirect RTI submissions for FPS/EPS and related reports
NEST
PayrollUK AE pension provider supported via PensionSync including opt-out processing.
The People’s Pension
PayrollUK AE pension provider supported via PensionSync including opt-out processing.
NOW: Pensions
PayrollUK AE pension provider supported via PensionSync including opt-out processing.
Smart Pension
PayrollUK AE pension provider supported via PensionSync including opt-out processing.
Microsoft Power BI (via SyncEzy)
OtherBI and analytics via SyncEzy connector
Telleroo
OtherPayments/batch banking for payroll
Microsoft 365 Account
SSOSSO available on Payroll Premium (Azure AD/Microsoft Entra)
Power BI (via SyncEzy)
OtherBI/analytics connector
NoahFace
OtherTime capture; integrates timesheets to payroll
HMRC RTI
OtherDirect submissions and automated reporting (FPS, EPS, P11, P11D, P32, P60) as part of payroll workflow.
Legal & General
PayrollUK AE pension provider supported via PensionSync including opt-out processing.
Square
OtherWorkforce/time/roster integration
Google Workspace
SSOAccount connection/SSO
FreeAgent
OtherAccounting/General Ledger (UK mention)
FreshBooks
OtherAccounting/General Ledger (UK mention)
Employment Hero API
APIAPI access for integrations/automation (per help centre docs)
Aviva
PayrollUK AE pension provider supported via PensionSync including opt-out processing.
