Effectory

Empowering people, driving business success—with the power of employee feedback.

Effectory is a leading European provider of employee and pulse surveys. The platform offers scientifically validated survey models, real-time analytics, and benchmarks in up to 60 languages. Over 1,200 organizations use Effectory, which is GDPR-compliant, ISO 27001/27701 certified, and secured with ISAE 3000, SOC 2 Type 2, and SOC 3. Data is hosted in the EU (EEA).

Employee Experiencesaas

Website LinkedIn Support

Use Case

Companies aim to boost productivity, engagement, and retention by continuously gathering employee feedback and translating it into informed decisions. Effectory helps HR and leaders conduct structured surveys with high participation rates (up to ~70%) throughout the entire employee journey (e.g., onboarding, engagement, exit, retention, team development, ESG, mental health risk assessment) and to compare results with meaningful benchmarks to derive targeted actions—on a large scale, in multiple languages, and in compliance with data protection regulations. Sources: https://www.effectory.com/de/uber-effectory/ https://www.effectory.com/plans/

Collect structured feedback from new employees to specifically improve the onboarding process. Measure first impressions on the first day, during the first weeks/months, and throughout the entire employee experience. Find out whether expectations were met, how strongly new hires feel like part of the team/company, whether there is role clarity, and which processes/information are missing. The goal is to reduce turnover, shorten time-to-productivity, strengthen employer attractiveness, and increase employee engagement.

Target Audience

HR teams, People & Culture departments, organizational development teams, and executives at companies of all sizes with an international workforce; particularly organizations with strict data protection requirements in Europe (EEA data residency) that need multilingual, scalable employee surveys and benchmarking. Industry-agnostic, with references in over 1,200 organizations across 110 countries.

Data Residency

Target Segments

LargeEnterprise

Source URLs

https://www.effectory.com/de/uber-effectory/
https://www.effectory.com/de/informationssicherheit/?utm_source=openai
https://support.effectory.com/hc/en-us/articles/8003694366493-Single-Sign-On-SSO-for-Effectory-software?utm_source=openai
https://support.effectory.com/hc/en-us/articles/13871524886813-multi-factor-authentication-mfa-in-my-effectory?utm_source=openai
https://www.effectory.com/de/integrationen/?utm_source=openai
https://support.effectory.com/hc/en-us/articles/22176607493533-Effectory-Public-API?utm_source=openai
https://www.effectory.com/plans/?utm_source=openai

Feature Scope

Employee feedback platform: Conducting surveys for onboarding, engagement, exit, retention, team development, and more; Dashboard featuring trends, strengths, suggestions, and downloadable reports; employee dashboard for viewing team results; action planner for deriving measures; benchmarking by country/industry and internal year-over-year comparison [https://www.effectory.com/plans/; https://www.effectory.com/de/uber-effectory/]. – Multilingualism & Accessibility: Platform available in up to 36 languages, surveys in up to 60 languages; responsive questionnaires (mobile/tablet/desktop) with support for visual impairments [https://www.effectory.com/plans/; https://www.effectory.com/de/uber-effectory/]. – Roles & Access: Different coordinator roles with scalable access (approx. 5/175/500 depending on the package). – Integrations & Data Access: HRIS integrations for automatic synchronization of personnel data; Public API (upon request) for secure transfer of results to internal systems; secure SSO connection (Azure AD/Microsoft Entra ID, OpenID Connect, SURFconext, ADFS via OIDC) [https://www.effectory.com/de/integrationen/; https://support.effectory.com/hc/en-us/articles/22176607493533-Effectory-Public-API; https://support.effectory.com/hc/en-us/articles/8003694366493-Single-Sign-On-SSO-for-Effectory-software]. – Security: Data residency in the EEA; AES-256 encryption (at rest) & TLS 1.3 (in transit); ISO 27001:2022 & ISO 27701; SOC 2 Type 2 & ISAE 3000; annual white-box penetration tests; continuous vulnerability analysis; automatic retention periods; SSO or email MFA; no SAML support [https://www.effectory.com/de/informationssicherheit/; https://support.effectory.com/hc/en-us/articles/13871524886813-multi-factor-authentication-mfa-in-my-effectory; https://support.effectory.com/hc/en-us/articles/8003694366493-Single-Sign-On-SSO-for-Effectory-software]. – Plans/features: Starter (basic features, HRIS integration, public API upon request), Professional (incl. SSO, extended access, segmentation), Expert (extended customization, advanced analytics such as KDA/correlation, multiple languages); add-ons e.g., Non-desk Workers, Org.mapper.

Pricing information: Subscription model with tiered packages (Starter, Professional, Expert) and optional add-ons; custom quotes available upon request; Package differences include SSO, languages, number of roles, analytics; Public API available upon request.

Security details: ISO 27001:2022, ISO 27701, SOC 2 Type 2, ISAE 3000; data stored/processed within the EEA; AES-256 (at rest) & TLS 1.3 (in transit); annual white-box penetration tests, continuous vulnerability analysis, automatic data deletion; SSO (OpenID Connect incl. Azure AD/Entra, SURFconext, ADFS via OIDC), no SAML; MFA via email codes for My Effectory (role-based, mandatory for sensitive roles); technical support for SSO setup [https://www.effectory.com/de/informationssicherheit/; https://support.effectory.com/hc/en-us/articles/8003694366493-Single-Sign-On-SSO-for-Effectory-software; https://support.effectory.com/hc/en-us/articles/13871524886813-multi-factor-authentication-mfa-in-my-effectory].

Compliance hints: Fully GDPR-compliant; ISO 27001:2022 (Information Security) and ISO 27701 (Data Protection Management); SOC 2 Type 2; ISAE 3000; Data residency in the EEA.

Implementation notes: SSO integration with OIDC (Azure AD/Entra, SURFconext, ADFS OIDC) including specific claims/scopes and test account recommendations; HRIS integrations for automated HR data synchronization; public API available upon request via CSM; MFA configurable per role (partially mandatory). Technical support available [https://support.effectory.com/hc/en-us/articles/8003694366493-Single-Sign-On-SSO-for-Effectory-software; https://www.effectory.com/de/integrationen/; https://support.effectory.com/hc/en-us/articles/22176607493533-Effectory-Public-API; https://support.effectory.com/hc/en-us/articles/13871524886813-multi-factor-authentication-mfa-in-my-effectory].

Support hints: Help Center/Knowledge Base; Effectory Helpdesk; Customer Success Manager; contact via phone (DE/NL) and contact form; Security Center with detailed documentation. Https://www.effectory.com/de/informationssicherheit/; https://www.effectory.com/de/uber-effectory/].

Integration hints: HRIS integrations for automatic updating of personnel data; Public API (results, no free-text answers, no individual level, focus on lowest aggregated level); SSO via OpenID Connect (Azure AD/Microsoft Entra ID, SURFconext, ADFS OIDC); no SAML support [https://www.effectory.com/de/integrationen/; https://support.effectory.com/hc/en-us/articles/22176607493533-Effectory-Public-API; https://support.effectory.com/hc/en-us/articles/8003694366493-Single-Sign-On-SSO-for-Effectory-software].

Onboarding survey throughout the employee lifecycle: first day, first few months, continuous experience (pulse) with a focus on expectations, sense of belonging, role acceptance, and effectiveness of the onboarding program.
Predefined timing: survey after 10–25 days, plus pre-, during-, and post-phases with recommendations for action to ensure proper processes and knowledge transfer.
Packages/Scope of Services:
Starter Package: UI in up to 3 languages, trend monitoring, result comparisons, internal benchmarks, action plans.
Professional Package: custom corporate design, Single Sign-On (SSO), advanced segmentation, personal dashboards, comprehensive reporting options.
Expert Package: Up to 60 language options, detailed analysis tools, user-defined topics based on KPIs, industry-specific benchmarks.
Reporting & Insights: Trends, segmentations, and benchmarks to identify areas for improvement and prevent early departures.
Benefits/Outcomes: lower turnover costs, faster onboarding, increased employee engagement, stronger employer brand.
Security/IT: SSO included in the Professional Package; A separate “Information Security” section is linked.
Compliance & Data Protection: Separate “Privacy Policy” link available.

Pricing hints: Plans: Starter, Professional, Expert.

Security hints: Single Sign-On available (Professional package). There is a separate “Information Security” section.

Compliance hints: There is a “Privacy Policy” in the footer.

Implementation hints: Scheduled survey timing 10–25 days after launch; pre-, during-, and post-phases are described.

Support hints: Contact channels: Phone (+49 89 201 84 69 1), email contact, no-obligation consultation, product demo.

Integration hints: The website does not mention any specific integrations, partners, APIs, or webhooks.

Features at a Glance

Analytics

Dashboards

Data & API

Data export
API

Mobile

Responsive UI

Core HR

Roles & permissions

Integrations

Azure AD integration

Security & IT

MFA
RBAC
Data residency region

Compliance

GDPR
SOC 2
ISO 27001
DPA available

Pricing Model

On request

CurrencyEUR

Subscription model with tiered packages (Starter, Professional, Expert) and optional add-ons. Individual quotes; differences include SSO, languages, number of roles, and analytics. Public API available on request.

Implementation

Professional Services Yes

Training included Not specified

Migration support Not specified

Support

Email (helpdesk@effectory.com) · Chat (Effy, AI Assistant in the Help Center/My Effectory) · Phone (+31 20 305 0100 EN/NL; +49 89 201 84 691 DE) · Help Center (24/7 Knowledge Base) · Customer Success Manager

SLA: Online Help Center available 24/7 with ≥99.50% uptime per year; help desk staff available Mon–Fri 8:30 a.m.–5:30 p.m. CET/CEST (except Dutch holidays).

Integrations

ADFS (2016+)

SSO

OpenID Connect; not SAML

Azure AD / Microsoft Entra ID

SSO

OpenID Connect

ADFS (via OIDC)

SSO

OpenID Connect; not SAML

SURFconext

SSO

OIDC-based integration

OpenID Connect (generic)

SSO

Generic OIDC IdPs are supported

HRIS (various)

HRIS

Automatic Synchronization of Personnel Data

Effectory Public API

API

Aggregated results; no free-text or individual data; access available upon request via CSM

Single Sign-On (SSO)

SSO

Available starting with the Professional package.

OpenID Connect

SSO

Supported protocol for SSO; no SAML

HRIS-Integrationen (generisch)

HRIS

Automatic synchronization of employee master data.

Public API

API

Integrate results/insights into internal systems.

HRIS-Integrationen

HRIS

Automatic, Secure Synchronization of Employee Data

Partnernetzwerk

Other

Partner ecosystem in place

Single Sign-On (generic IdP)

SSO

Available in the Professional package.

OpenID Connect (OIDC)

SSO

Supported SSO protocol (SAML is not supported)

ADFS (OIDC)

SSO

Supported starting with ADFS 2016 via OIDC

HRIS-Integrationen (unspezifisch)

HRIS

Automated Synchronization of Personnel Data

Single Sign-On

SSO

SSO for secure access.

Partnernetzwerk (DE)

Other

Specialized partners for well-implemented follow-up measures.

HRIS (generic)

HRIS

Continuous synchronization of personnel data with the HRIS

SSO (generic)

SSO

Single Sign-On ab Professional

Public API (on request)

API

API access upon request

Effectory

Data Residency

Target Segments

Security & Compliance

Security Features

Certifications

Data & Hosting

Analytics

Data & API

Mobile

Core HR

Integrations

Security & IT

Compliance

Pricing Model

Implementation

Support