Cornerstone Extend
Cornerstone on Demand — The comprehensive AI platform for human potential
With Cornerstone Galaxy, Cornerstone OnDemand offers an AI-powered workforce agility platform for learning, skills transparency, performance, succession planning, talent mobility, and recruiting. Over 7,000 customers and more than 140 million users in 186 countries use the platform for compliance, professional development, career development, and data-driven workforce planning.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- FedRAMP Authorized (inkl. IL4 für Talent & Learning, 2024)
- ISO/IEC 42001 (Responsible AI)
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Global, US, EU
FedRAMP guidelines and ISO/IEC 42001 (Responsible AI) are mentioned; general support for global data protection requirements. Specific references such as GDPR, ISO 27001, or SOC 2: Upon request.
Feature Scope
- Pre-built integrations, connectors, and open APIs to unify systems and streamline workflows. • Open Galaxy Extend Marketplace with plug-and-play integrations to expand learning, talent, and HR capabilities without custom development. • Extend Import: simplified data onboarding and management with standardized preparation and regular processing for diverse data sources at scale. • Webhooks and a scalable self-service platform for near-instant updates and processing of large volumes of data. • In-workflow learning with AI agents; personalized, skill-based recommendations within everyday tools. • Connection to Cornerstone’s skills ontology and talent intelligence, as well as its content and learning ecosystem. • Wide range of integrations with enterprise tools such as Salesforce, Microsoft Teams, Workday, and other HR/CRM/ATS/payroll systems; connectors and API integrations with HRIS, VILT platforms, and content providers. • Global scale: 140 million users in 186 countries; supported in 50 languages. • Security: 256-bit TLS encryption, FedRAMP authorization including IL4 for Talent & Learning (2024), Privacy-by-Design; ISO/IEC 42001 for Responsible AI Governance. • Partner ecosystem and community resources for implementation, operations, and extensions.
Pricing hints: Custom quotes available upon request or via demo.
Security hints: 256-bit TLS encryption; FedRAMP-authorized (including IL4 for Talent & Learning, 2024); privacy program to support global data protection requirements; ISO/IEC 42001 (Responsible AI).
Compliance hints: References to government/industry compliance via FedRAMP; Responsible AI certification ISO/IEC 42001; general support for global data protection requirements.
Implementation hints: Self-service platform with pre-built connectors, webhooks, and Extend Import for accelerated integration and recurring processing. Data migration/setup support is generally offered for Cornerstone solutions.
Support hints: Customer portals and community resources; global support access.
Integration hints: Open APIs, webhooks, Extend Marketplace with plug-and-play integrations. Examples: Salesforce, Microsoft Teams, Workday, and other HR/CRM/ATS/payroll systems; integrations with HRIS, VILT platforms, and content providers.
- Multi-agent AI system: A team of multi-role AI agents that automate tasks, personalize learning, and deliver workforce insights in the flow of work. • Skills intelligence: Built on the world’s largest labor/skills dataset; tailors recommendations, growth paths, and insights for each employee and HR leader. • Learning data network: Informed by the behavior of over 140 million learners to optimize content relevance and outcomes. • Multimodal learning: Adaptive, personalized experiences across desktop, mobile, VR, and XR; immersive, role-based AI learning simulations and AI avatars for faster skills mastery. • Embedded where people work: Integrations and experiences for Microsoft Copilot and Salesforce (Agentforce) to upskill people directly within daily workflows. • Generative AI capabilities: Content generation, automated workflows, and personalized recommendations. • Governance & trust: Ethical, responsible, explainable AI with human-in-the-loop oversight; bias detection and mitigation; multiple LLMs orchestrated with guardrails to minimize bias and hallucinations. • Data use & privacy: Models are not trained on customer data; customer data remains within the customer’s environment and is used only for personalization within that implementation. • Compliance & certification: ISO/IEC 42001 certification for responsible AI management and governance. • Integrations & extensibility: Market-leading integrations with Salesforce, Microsoft Teams, Workday; flexible APIs and pre-built connectors; open ecosystem via Cornerstone Extend. • Outcomes: Reported 91% time saved in content publishing, 83% time saved in reporting, and up to 4x faster learning with immersive AI.
Pricing hints: Enterprise sales-led model with demo/consultation.
Security hints: AI governance with human-in-the-loop oversight; bias detection/mitigation; multiple LLMs with guardrails to reduce hallucinations; privacy-first stance (no training on customer data; customer data isolated per environment). ISO/IEC 42001 certification for responsible AI management.
Compliance notes: ISO/IEC 42001 certified (responsible AI). Compliance is ‘ingrained’ through a governance committee and risk-based implementation for regulated industries.
Implementation hints: Designed for “adopt at your own pace” with AI embedded in existing tools (e.g., Microsoft Copilot, Salesforce).
Support hints: Customer Help portal, Community, and Contact Us channels are available. No SLA or dedicated tier details provided on these pages.
Integration hints: Native/packaged experiences for Microsoft Copilot and Salesforce (Agentforce). Broader integrations with Microsoft Teams and Workday; flexible APIs and pre-built connectors; open ecosystem via Cornerstone Extend.
Features at a Glance
Data & API
- API
- Data export
Integrations
- MS Teams integration
- Slack integration
Learning
- Course catalog
- Assignments
- SCORM
Talent
- Succession planning
- Skills management
Performance
- Reviews
- Goals/OKRs
Analytics
- Dashboards
- Custom reports
Mobile
- iOS/Android app
- Responsive UI
Administration
- Custom fields
- Audit trail
Security & IT
- SSO/SAML
- MFA
- RBAC
- Audit logs
- Data residency region
Core HR
- Employee records
- Workflows
- Document management
- Multi-country
- Roles & permissions
Onboarding
- Onboarding checklists
- Tasks & owners
Recruiting & ATS
- Job requisitions
- Career site
- Recruiting analytics
Compliance
- GDPR
- DPA available
- ISO 27001
- SOC 2
Pricing Model
On request
Implementation
A self-service platform with prebuilt connectors, webhooks, and Extend Import speeds up integration setup. Data migration and setup support for Cornerstone solutions is available; specific timelines or migration SLAs: upon request.
Support
Help Center · Community
Time zones: Global
Customer portal, community, and global support access are available. Details on support channels or SLAs: Upon request.
Integrations
ATS (divers)
ATSData and Workflow Integration (e.g., user/course provisioning, compliance sync).
Content-Provider
OtherIntegration with a wide range of learning and content ecosystems.
Cornerstone Skills Ontology & Talent Intelligence
OtherIntegration for skill-based recommendations and data harmonization.
Galaxy Extend Marketplace
OtherPlug-and-play integrations to expand learning, talent, and HR capabilities.
Microsoft Teams
CollaborationLearning on the job; AI-powered, skill-based recommendations within the Teams environment.
Salesforce
CRMIntegration for learning and talent workflows in a sales and CRM context.
Webhooks
WebhookNear-real-time synchronization and event-driven workflows.
Open APIs
APIOpen APIs for integrating HRIS, ATS, CRM, payroll, VILT, and content providers.
Workday
HRISSynchronization of employee, organizational, and skill data, and provisioning.
HRIS (divers)
HRISExtensive coverage of other HR information systems via connectors/APIs.
CRM (divers)
CRMIn addition to Salesforce, other CRM systems are supported.
VILT-Plattformen
OtherIntegration with virtual instructor-led training platforms.
Payroll (divers)
PayrollExchange of relevant HR, qualifications, and compliance data.
Salesforce (Agentforce)
OtherNative/packaged experiences to surface learning and insights in Salesforce.
Pre-built connectors
OtherPackaged connectors for common enterprise systems.
Cornerstone Extend
APIOpen ecosystem with flexible APIs and pre-built connectors.
Microsoft Copilot
OtherEmbedded experiences to upskill within daily workflows.
Flexible APIs
APIAPIs for extensibility and custom integrations.
