CoachHub
Coachhub — The digital coaching platform
CoachHub is a global leader in digital and AI-powered coaching. The platform enables companies to offer personalized, measurable, and scalable coaching programs for their entire workforce. Over 3,500 certified business coaches in 90 countries offer sessions in more than 80 languages. CoachHub is GDPR-compliant and certified to ISO 27001/27701, SOC 2 Type II, and TISAX, among others; data is stored in the EU. Native integrations with HR systems and SSO are supported.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- ISO 27701
- SOC 2 Type II
- TISAX
- Cyber Essentials (UK)
- ISO 9001 (Quality)
- ISO 14001 (Environment)
- ISO 21001 (Learning)
- WCAG 2.0 AA accessibility (site conformance)
- PCI DSS Level 1 data centers (via hosting)
- SOC 2
Data & Hosting
Data residency
{"region":"EU","notes":"Servers located in the EU, GDPR-compliant; AWS data centers. International data transfers via SCCs/BCRs in accordance with the GDPR."}
Retention & deletion
Users’ personal data is generally retained for the duration of the contractual relationship between CoachHub and their employer. Users can delete their AIMY inputs and outputs through the platform at any time. Data may be retained longer where needed to establish a legal right or comply with a legal obligation.
Feature Scope
Open API for limitless integrations with your HR stack; native integration spotlight: CoachHub app for Microsoft Teams (self‑registration for coachees, approval workflows, flexible seat management, smart push notifications, in‑app program management); support for streamlining activation and accelerating onboarding within HRIS platforms like Workday; global network of 3,500+ certified business coaches across 90+ countries and coaching in 80+ languages; AI‑assisted experience including intelligent coach matching, personalized content recommendations via CoachHub Academy (8,000+ resources), and AIMY™ AI coaching; analytics with CoachHub Insights™ to measure program impact and track growth; security reviews prior to integration deployment; privacy safeguards including aggregation of coachee data (minimum cohort size of 5) to ensure confidentiality; enterprise focus with in‑house developed platform and data protection standards.
Pricing hints: Enterprise pricing via demo/sales conversation; Seat management features suggest seat‑based allocation/licensing.
Security hints: Rigorous security checks before integration deployment; platform developed in‑house; confidentiality ensured by aggregating coachee data from at least 5 individuals before sharing insights.
Compliance hints: Emphasis on data privacy and enterprise compliance; GDPR/DSGVO focus indicated by dedicated data privacy/compliance pages.
Implementation hints: Integration flow: align goals, map data fields, configure & test API connection, conduct a security review, go live. Designed to streamline activation and accelerate onboarding within existing HR systems.
Support hints: Dedicated CoachHub account team to discuss integrations; request‑a‑demo and talk‑to‑an‑expert flows. Global offices listed.
Integration hints: Open API approach for broad HRIS connectivity; highlighted integrations include Microsoft Teams (dedicated app) and example workflows with Workday; positioning as native enterprise integrations for HR ecosystems. No webhook or marketplace catalog details provided.
- Skalierbares Coaching-Portfolio: Individuelles Coaching, Kollektives Coaching (z. B. Co-Development Hubs), Führungskräfte-/Executive-Coaching und AIMY™ KI-Coaching für rund-um-die-Uhr-Unterstützung.
- Globales Coach-Netzwerk: 3.500+ zertifizierte Business-Coaches in 90+ Ländern, Coaching in 80+ Sprachen (ICF/EMCC-zertifizierte Profile, mind. 500 Coaching-Stunden, 6+ Jahre Führungserfahrung).
- Digitale Plattform: Virtuelle Sessions jederzeit/überall, KI-gestütztes Matching, personalisierte Content-Empfehlungen über CoachHub Akademie (8.000+ Ressourcen), Nudges für nachhaltige Verhaltensänderung.
- Analytics & Outcomes: CoachHub Insights™ mit Echtzeit-Analysen zum Einfluss von Coaching auf Unternehmensleistung; Coachees tracken persönliche Fortschritte, Unternehmen messen gegenüber Geschäftsziele.
- Integrationen & API: Offene API; native Integrationen in HR-Systeme; Microsoft Teams App (Selbstregistrierung für Coachees, Genehmigungs-Workflows, flexible Sitzplatz-/Seat-Verwaltung, Benachrichtigungen, Einbindung von Lernempfehlungen aus der Akademie); Unterstützung für Workday und weitere HR-Plattformen.
- Programmaktivierung & Onboarding: Beschleunigte Aktivierung via Teams-App, vereinfachte Selbstregistrierung, Approval-Flows; strukturierte Seat-Zuteilung und -Verwaltung zur Skalierung.
- Sicherheit & Datenschutz: Plattform in-house nach hohen Industriestandards entwickelt; Fokus auf Datenschutz, Vertraulichkeit und Privatsphäre; rigorose Security-Checks vor Integrations-Go-live; aggregierte Berichterstattung erst ab ≥5 Coachees zur Wahrung der Vertraulichkeit.
- Enterprise-Readiness: Globale Abdeckung, mehrsprachige Betreuung, datengestützte Verhaltensentwicklung, Partnerschaften (z. B. Microsoft, ICF Charter Chapter Germany) und wissenschaftlich fundierter Ansatz über Innovation Lab.
Pricing hints: Individuelle Angebote/Demo-Anfrage.
Security hints: Angaben: In-house entwickelte Plattform nach hohen Industriestandards; Datenschutz, Privatsphäre, Vertraulichkeit; Security-Reviews vor Integrations-Go-live; Datenaggregation erst ab mindestens 5 Coachees zur Wahrung der Vertraulichkeit.
Implementation hints: Integrationsvorgehen in 5 Schritten: Ziele abstimmen, Datenfelder mappen, API konfigurieren & testen, Security Review, Go-live. Onboarding über Microsoft Teams mit Selbstregistrierung und Genehmigungs-Workflows; dediziertes Account-Team zur Abstimmung.
Support hints: Dediziertes Account-Team für Integrationen/Implementierung; Kontakt über Demo-Anfrage und globale Offices.
Integration hints: Offene API; native Integrationen in HR-Systeme; Microsoft Teams App (Self-Registration, Approval, Seat Management, Push-Notifications, Lernempfehlungen); Hinweis auf Workday-Integration und Anbindung an bestehende HR-Ökosysteme.
Always‑on, personalized AI coaching available 24/7 on any device; goal‑oriented coaching journeys with self‑assessments, milestones, habit‑building, and smart nudges; video role plays simulating conversations with a peer/manager/direct report, with feedback to build confidence and readiness; progress tracking for sustained behavior change; customization to company values, leadership frameworks, competencies and focus areas; program manager dashboard via CoachHub Insights™ with real‑time, anonymized visibility into satisfaction, usage, themes and progress; integration with Workday to nominate employees and streamline enrollment; Microsoft Teams integration for the CoachHub Companion to support coachees between human coaching sessions; AI matching algorithm (since 2019) for optimal coach-coachee fit across the wider CoachHub ecosystem; grounded in behavioral science, co‑created with leading coaching institutions and informed by multi‑year research; enterprise‑ready with global scalability. Security and privacy: GDPR‑compliant; ISO 27001 certified; SOC 2 Type 2; (press) ISO 27701; (press) CCPA compliant; privacy by design/default; adherence to principles of the European AI Act; conversations with AIMY™ are confidential and not shared with HR; HR receives only aggregated, anonymized insights; human coaching sessions are not recorded; (press) personal data about conversations with AIMY is not stored. Languages and reach: AIMY voice/text capabilities available in multiple languages including English, German, French, Spanish, and Japanese (press); broader CoachHub human coaching network spans 80+ languages in 90+ countries. Enterprise integrations and ecosystem: native HR integrations (including Workday); Microsoft partnership; CoachHub Academy resources to complement coaching; part of CoachHub’s digital coaching platform and Innovation Lab roadmap.
Pricing hints: Enterprise sales-led with custom packaging. (Request a demo CTA)
Security hints: GDPR-compliant; ISO 27001 certified; SOC 2 Type 2; (press) ISO 27701 and CCPA compliant; privacy by design/default; follows European AI Act guidelines; human coaching sessions are not recorded; AIMY™ conversations are confidential and not shared with HR; program data surfaced only in aggregated, anonymized form.
Compliance hints: GDPR/DSGVO; (press) CCPA; ISO 27001; SOC 2 Type 2; (press) ISO 27701; (press also lists ISO 9001 and ISO 14001 at company level). Adheres to European AI Act principles.
Implementation hints: Enterprise onboarding via CoachHub team; employees can be nominated through Workday integration; quick start once access is granted with immediate 24/7 use; customizable to company values, leadership frameworks and focus areas.
Support hints: Sales-assisted onboarding via demo/meeting requests; global office presence.
Integration hints: Workday (for nominations/user provisioning); Microsoft Teams (CoachHub Companion access); references to native HR integrations across the CoachHub platform.
Features at a Glance
Data & API
- API
Integrations
- MS Teams integration
- Azure AD integration
- Okta integration
Analytics
- Dashboards
- Custom reports
Security & IT
- SSO/SAML
- MFA
- Data residency region
Compliance
- GDPR
- DPA available
- ISO 27001
- SOC 2
Mobile
- iOS/Android app
- Responsive UI
Learning
- Course catalog
- Assignments
Performance
- 360 feedback
- Goals/OKRs
Administration
- Custom fields
Pricing Model
On request
Implementation
Designed for rapid activation and accelerated onboarding within existing HR systems.
Support
Email (mail@coachhub.com, support@coachhub.com, infosec@coachhub.com) · Phone (regional office numbers) · Request-a-demo / Talk-to-an-expert forms
Time zones: Global (AMER, EMEA, APAC) through regional offices
Dedicated account team for integrations and enterprise customers. Specific SLAs and support hours available upon request.
Integrations
Microsoft Teams
OtherOfficial CoachHub Teams App: Self-registration, approvals, flexible seat management, smart push notifications, in-app program administration.
Workday
HRISExample HRIS Workflow: Accelerate onboarding; data field mapping and API-based synchronization.
SAP
HRISIntegration with SAP HR systems (e.g., HCM/SuccessFactors; specific details not publicly available)
CoachHub API
APIAPIs to connect with HR stack; used for data field mapping, program automations and reporting.
CoachHub Companion
OtherCompanion experience accessible via Microsoft Teams; supports coaching between sessions.
CoachHub Insights™
OtherBuilt-in program manager analytics dashboard with anonymized insights; not an external system.
Native HR integrations (CoachHub platform)
HRISBroader CoachHub ecosystem mentions native HR integrations beyond Workday.
SSO
SSOSingle Sign-On is supported
Open API
APIOpen API for extensive integrations into the HR tech stack.
