Bloom EAP
Bloom — Health and Absence Management
Bloom is a health and absence management platform based in Berlin. It helps companies digitally manage sick leave, absences and occupational health processes. Under the name ginione, the company also offers an occupational health and safety hub that combines software and automation with occupational health and safety services. An optional Employee Assistance Program includes psychological consultations, live courses and a health media library. LinkedIn lists the company’s size as 51 to 200 employees.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Germany
Hosting
Details regarding SSO/SAML, MFA, encryption, certifications, data residency, and APIs: Available upon request. Given the sensitive nature of health data, technical and organizational measures should be reviewed prior to procurement.
Retention & deletion
Personal data is generally deleted when the purpose of processing no longer applies or a required retention period expires; different periods apply to some processing activities. Log-file data is stored for no more than seven days. Account data is anonymized when the account is deleted or the contractual relationship ends. Certain identifiers and booking history are retained for billing purposes; support-chat data is deleted no later than four weeks after the presumed end of the conversation.
Upon request, for GDPR, DPA/AVV, ISO 27001, SOC 2, HIPAA, and data retention. Verify regional compliance and documentation (e.g., DPA/AVV or BAAs) as part of the due diligence process.
Feature Scope
Confidential employee counseling/coaching; potential short‑term therapy sessions; 24/7 access or rapid response support options; digital access via web/app portal; manager consultations and leadership guidance; critical incident/trauma support; self‑guided resources and psychoeducation; anonymized utilization and wellbeing reporting dashboards; employee communications and launch kits. Security/compliance/integrations: The page provided does not specify SSO, SAML, MFA, encryption, certifications, GDPR/ISO/SOC, APIs, or HRIS/SSO integrations; details unknown from the available source.
Pricing hints: Typical EAP models use per‑employee‑per‑month (PEPM) pricing with utilization or session bundles.
Implementation hints: Typical EAP onboarding can range from days to a few weeks, including employee communications and launch support.
Support hints: EAPs commonly include helpline access and employer support, but exact channels/SLA are unknown.
Features at a Glance
Analytics
- Dashboards
Mobile
- iOS/Android app
- Responsive UI
Pricing Model
On request
On request. Typically priced per employee per month with session packages; varies by company size, regions, languages and included services. Usually quoted individually.
Implementation
Typical scope: program setup, authorization checks, and rollout communication. Clarify regions, languages, and protocols for critical incidents in advance.
Support
Phone · Email · Cat
24/7 or rapid access is advertised; specific channels and SLAs: available upon request. Typically includes: consulting for executives and support during critical incidents.