BambooHR
Comprehensive HR software for human resources, payroll, and benefits
BambooHR is an all-in-one HR platform that combines recruitment and onboarding, HR data and reporting, payroll and time tracking, benefits administration, employee experience, performance management, and compensation planning—as well as over 150 integrations—to help companies manage the entire employee lifecycle and make more informed HR decisions.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
the U.S., Canada, or Ireland
Hosting
A formal security program with regular testing. SSO via SAML with common IdPs; MFA typically via the IdP. Request current audit reports and a security questionnaire as part of the procurement process.
Retention & deletion
After a subscription expires or ends, customer data can generally be downloaded for another 30 days. BambooHR then deletes customer data in the service unless legal requirements or additional contractual terms prevent this. The 30-day download period does not apply if the subscription is terminated for nonpayment or certain contractual violations.
GDPR/CCPA readiness and DPA/AVV services are available. Details upon request.
More on our subprocessorsFeature Scope
Core HRIS: centralized employee database, org chart, employee self-service, roles/permissions, document storage with e-signatures, workflows and approvals, audit logs. Time & PTO: time-off policies and requests, accruals, calendars, time tracking with timesheets and approvals. Recruiting & Onboarding: applicant tracking system (ATS), job postings, candidate pipelines, offer letters, onboarding checklists and packets, electronic signatures. Performance: performance reviews, goals, feedback, employee satisfaction (eNPS-like) tools. Payroll & Benefits: US payroll processing, tax filings, benefits administration and open enrollment (US), integrations for global payroll/contractors (e.g., Deel). Reporting & Analytics: customizable reports, dashboards, headcount/turnover analytics. Mobile apps for employees and managers. Integrations & APIs: marketplace with integrations (e.g., Deel for global payroll, WorkRamp for LMS, AppsCo for identity), open API for custom integrations. Security: SSO/SAML support, data encryption in transit and at rest, role-based access, regular security testing. Compliance: GDPR/CCPA readiness, DPA/AVV available, SOC 2 Type II reports for certain services, data processing and privacy documentation. Support and implementation resources vary by plan.
Pricing hints: Tiered, per-employee-per-month pricing; public site often requires contact for a quote. Commonly sold in packages (Core HRIS with add-ons like Time Tracking, Performance, Payroll). Currency typically USD.
Security hints: Mentions of SSO/SAML availability, encryption at rest and in transit, role-based access controls, audit logs. Security page indicates formal security program and regular testing; SOC 2 reports referenced for certain services; SSO via identity providers supported. MFA may be available via IdP when SSO is enabled.
Compliance hints: GDPR/CCPA readiness with DPA available; SOC 2 Type II coverage for parts of the service; privacy and data processing documentation available.
Implementation hints: Typical SMB implementation with guided onboarding; timeline depends on modules (core HRIS faster; payroll/ATS/time tracking setup longer). Migration support for employee data and documents; onboarding checklists/templates provided. Exact timelines not publicly guaranteed.
Support hints: Online help center, email/web support; phone support for certain plans; customer success resources for larger accounts. SLA details not clearly public; support coverage primarily US business hours with expanded hours on higher tiers.
Integration hints: Integration marketplace with HR/payroll/identity/LMS tools. Examples: Deel (global payroll and EOR), WorkRamp (LMS), AppsCo (identity/SSO). Public API available for custom integrations.
Centralized employee database; standard and custom HR reports; filters, pivoting/grouping, and saved report templates; scheduling/automation of recurring reports; role-based permissions and field-level access controls to govern who can view/export sensitive data; export options (e.g., CSV/XLS/PDF) for sharing or further analysis; dashboards/visual summaries for common HR KPIs (headcount, turnover, time-off, demographics); audit-friendly data history to support investigations and compliance checks; data-quality controls and required fields to improve completeness; connectivity to BambooHR modules (time off, time tracking, performance, payroll add-on) so reports stay current; partner integrations that enrich reporting (e.g., compensation benchmarking via PayScale, analytics via Employee Cycle, engagement/performance via Culture Amp, learning data via WorkRamp, data integration/connectors via Flexspring, payroll connectivity via Payroll Harmony, ACA reporting via ACA Reporting Service); developer/API access for custom data flows. Security-related capabilities commonly associated with BambooHR’s reporting area include SSO/SAML via an identity provider, encryption in transit, and permissioning/audit controls. Compliance support often includes fields and exports helpful for regulatory or internal reporting (e.g., eligibility, demographics), though exact regulatory report coverage can vary by plan and region.
Pricing hints: Reporting is part of BambooHR platform plans; BambooHR pricing is quote-based and typically per-employee-per-month with a base fee. More advanced reporting is commonly included in higher-tier plans.
Security hints: BambooHR commonly supports SSO (SAML) via identity providers, enforces role-based access controls, and uses encryption in transit; confirm specifics (MFA, encryption at rest, certifications like SOC 2/ISO) on BambooHR’s security/trust documentation.
Compliance hints: BambooHR generally advertises GDPR/DSGVO alignment and offers a DPA/AVV; verify availability of formal certifications (e.g., SOC 2 Type II, ISO 27001) directly with BambooHR.
Implementation hints: Typical onboarding includes configuration of fields/permissions, data import (CSV/API), and report template setup; timeline varies by company size and data complexity.
Support hints: BambooHR typically offers a knowledge base and standard support; confirm channels (email/chat/phone) and SLAs with vendor.
Integration hints: BambooHR has a marketplace and API for integrations. Examples relevant to reporting/analytics from BambooHR’s listings include: PayScale (compensation data), ACA Reporting Service (ACA compliance reporting), Employee Cycle (HR analytics dashboards), Payroll Harmony (payroll connectivity), Flexspring (iPaaS/data connectors), WorkRamp (LMS/learning data), Culture Amp (engagement/performance). Confirm API/webhook capabilities and partner coverage with BambooHR.
Marketplace directory of Learning & Training apps that connect to BambooHR; user provisioning and deprovisioning based on BambooHR fields (e.g., department, location, employment status) via partner integrations; automated group/role mappings to assign curricula by job, team, or location; real‑time or scheduled sync of employee attributes to LMS; training assignment and completion tracking within the LMS (some integrations may support write‑backs or reports into BambooHR custom fields—varies by partner); single sign-on options supported by many LMS partners (commonly SAML or OIDC) and SCIM where offered by the partner; permissioned, HR‑controlled data sharing between BambooHR and the LMS via each partner’s connector; quick, guided connection from the BambooHR Integrations Marketplace; example partners include EasyLlama (compliance training), TalentLMS (LMS), and WorkRamp (LMS). Security, certifications, and data handling inherit from each LMS partner’s practices; BambooHR connectivity is typically through approved partner connectors or API.
Pricing hints: Pricing for Learning & Training integrations generally comes from the LMS/partner vendor (often per user/month or per employee per year). BambooHR Marketplace access is included for BambooHR customers; individual partner apps may be free, paid, or offer trials—exact pricing varies by partner. See partner listings for details.
Security hints: Security capabilities (SSO/SAML, MFA, encryption, certifications like SOC 2) vary by LMS partner. Many LMS vendors support SSO (SAML/OIDC) and may offer SCIM for provisioning. Data exchanged between BambooHR and partners typically uses secure, authenticated API connections. Check each partner’s listing and security documentation for specifics.
Compliance hints: Compliance (GDPR/DSGVO, SOC 2, ISO certifications, DPAs) depends on the LMS partner. Review each partner’s compliance posture and data processing terms on its listing or website.
Implementation hints: Typical setup involves installing the partner integration from the BambooHR Integrations Marketplace, authenticating to both systems, and mapping employee fields/groups. Simple connections can be completed in minutes to hours; more advanced LMS configurations (role‑based curricula, data write‑backs) may take longer. Migration of historical training records is handled by the LMS vendor where supported.
Support hints: Integration support is shared: BambooHR Marketplace/onboarding guidance plus each LMS partner’s support (knowledge base, email/chat/ticketing). SLAs and support hours vary by partner; refer to each listing.
Integration hints: Examples in the BambooHR Learning & Training category include: EasyLlama (compliance training) — https://www.bamboohr.com/integrations/listings/easyllama; TalentLMS — https://www.bamboohr.com/integrations/listings/talentlms; WorkRamp — https://www.bamboohr.com/integrations/listings/workramp; Category page — https://www.bamboohr.com/integrations/listing-category/learning-training
Features at a Glance
Core HR
- Employee records
- Workflows
- Document management
- Employee self-service
- Roles & permissions
- Org chart
- Manager self-service
- Multi-country
- Positions
Onboarding
- Onboarding checklists
- Tasks & owners
Recruiting & ATS
- E-signature
- Career site
- Multi-posting
- Pipeline/Kanban
- Recruiting analytics
- Job requisitions
- Offer management
Leave
- Leave policies
- Approvals
- Calendars/absence
Time Tracking
- Timesheets
- Clock in/out
- Overtime rules
Payroll
- Gross-to-net
- Payslips
- Tax/reporting
- Benefits/deductions
Benefits
- Benefits enrollment
Performance
- Reviews
- 360 feedback
- Goals/OKRs
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Mobile
- iOS/Android app
- Responsive UI
Administration
- Audit trail
- Custom fields
Security & IT
- RBAC
- SSO/SAML
- Audit logs
- Data residency region
- MFA
Compliance
- GDPR
- DPA available
- SOC 2
Offboarding
- Offboarding checklists
Compensation
- Salary bands
- Comp cycles
Integrations
- Okta integration
- Azure AD integration
Pricing Model
Per employee
Tiered prices per employee per month; add-ons are priced separately. Quotes are generally individualized. Currency is usually USD; multiple currencies are supported for data.
Implementation
The scope of implementation varies depending on the modules purchased and the complexity (e.g., payroll setup, time rules, benefits).
Support
Email/Web · Knowledge base · Phone (select plans)
SLA: BambooHR states response times of about 40 seconds for phone and chat and under four hours for email during business hours. These are stated response times, not expressly guaranteed deadlines.
Integrations
Azure Active Directory (Entra ID)
SSOSSO/SAML via an enterprise IdP.
Deel
OtherGlobal employment/EOR data sync.
JazzHR
ATSRecruiting integration.
BambooHR REST API
APIEnables custom integrations; authenticated with API key.
Greenhouse
ATSCommon marketplace integration for candidate-to-employee sync.
Lever
ATSCommon marketplace integration for new-hire data push.
BambooHR Payroll
PayrollNative payroll add-on in supported regions; syncs HR data and supports tax forms/withholding.
Background check providers (various)
OtherIntegrations via marketplace/API for pre-employment screening.
Paylocity
PayrollSupported via marketplace/partners.
Gusto
PayrollSupported via marketplace/partners.
QuickBooks Time (TSheets)
OtherTime tracking and scheduling integration.
When I Work
OtherScheduling/time integration.
Accu-Time Systems
OtherPhysical time clocks integration.
Zapier
OtherNo-code automation leveraging BambooHR triggers and actions.
EasyLlama
LMSCompliance training (e.g., harassment prevention, safety).
TalentLMS
LMSOpenID Connect (OIDC)
SSOSSO commonly supported by many LMS partners.
Azure Active Directory
SSOSAML 2.0 SSO.
FlexSpring
OtheriPaaS/data integration and connectors.
RUN Powered by ADP
PayrollSupported via marketplace/partners.
Open API
APIPublic API for data access and integrations.
Time tracking apps (various)
OtherIntegrations via marketplace/API for time tracking where native add-ons are not used.
Integration Marketplace
OtherPrebuilt connectors to common HR/IT systems; catalog maintained by BambooHR.
Public REST API
APIDocumented REST API for data access/integration.
ADP Workforce Now
PayrollSupported via marketplace/partners; data sync from BambooHR to ADP.
Calendar iCal feed
OtherPublish time-off calendars to external calendar clients.
SCIM
APIAutomated provisioning/deprovisioning where offered by the LMS partner.
WorkRamp
OtherLMS integration.
CSV export/import
OtherFile-based data exchange for benefits-related data with connected systems.
PlanSource
OtherNative integration for benefits shopping/enrollment and data sync.
Deputy
OtherWorkforce management/time & attendance integration.
BambooHR API
APIProgrammatic access for syncing benefits-related data with external systems.
G‑P (Globalization Partners)
OtherEOR/Global employment partner integration; country coverage and features vary by partner.
Finch
APIUnified payroll API/connectivity; used to connect BambooHR with external payroll systems where applicable.
Checkr
OtherBackground checks integration.
Benefits platforms (various)
OtherIntegrations available in supported regions; capabilities vary.
Webhooks
WebhookConfirm scope and events with vendor.
SAML 2.0
SSOSingle sign-on supported at the platform level.
Workable
ATSMarketplace integration for hired candidate export.
Papaya Global
OtherEOR/Global employment partner integration; manages local employment, payroll, and benefits with BambooHR as HRIS.
BambooHR Webhooks
WebhookDelivers near‑real‑time employee data change events.
Okta
SSOSSO/SAML; can leverage HR-as-a-master/workflows via integration.
BambooHR Integrations Marketplace
OtherGuided connection flow for Learning & Training apps.
TRAXPayroll (BambooHR Payroll)
PayrollNative payroll integration (US).
Xero Payroll
PayrollPayroll/accounting connectivity referenced via press information; regional availability may apply.
OneLogin
SSOSAML 2.0 SSO.
SmartRecruiters
ATSMarketplace integration for hired candidate export.
AppsCo
SSOIdentity/SSO integration.
Identity providers (SAML 2.0)
SSOGeneric SAML-based SSO with enterprise plans; MFA typically managed via IdP.
