ATS · Comparison

Employment Hero Hiring vs. SmartOS Platform

Employment Hero Hiring and SmartOS Platform (SmartRecruiters) are ATS solutions in the SAATKORN directory. Feature scope according to the profiles: Employment Hero Hiring 55, SmartOS Platform 40 features; both share 30 of them. On security and compliance, both list SSO/SAML, MFA, role-based access (RBAC), audit logs and API access. Integrations listed: Employment Hero Hiring 26, SmartOS Platform 24; shared ones include Slack and Webhooks. Pricing model: Employment Hero Hiring per employee, SmartOS Platform on request.

All details come from the product profiles; a missing entry means it is not stated in the profile.

Employment Hero
Employment Hero
ATS
SmartRecruiters
SmartRecruiters
ATS
General
Deployment
SAAS
SAAS
Target Segments
StartupSMBEnterprise
StartupSMBMid-MarketEnterprise
Languages—
EnglishDeutschFrançais
Data Residency
eu
deus
Pricing
Modelper employeeOn request
Min. Seats——
ContractMindestvertragslaufzeit von zwölf Monaten; danach Verlängerung um jeweils 30 Tage.—
Security
SSO / SAML
SCIM
MFA
RBAC
Audit Logs
API Access
Encryption at Rest
Encryption in Transit
IP Allowlist
Certifications—
SOC 2 Type IIISO 27001
Compliance
DSGVO / GDPR
ISO 27001
SOC 2
HIPAA
DPA
Implementation
Typical TimelineSofort startklar für Hiring (sofortiger Kandidatenzugriff, Click‑to‑Onboard). Auf Anfrage.{"mid_market":"8–16 Wochen (Drittanbieter/Reviews)","enterprise":"3–6+ Monate (Drittanbieter/Reviews)","notes":"Offizielle Seiten betonen schnelle Implementierung und Self‑Service‑Integrationen; konkrete Zeitrahmen werden i. d. R. in Projekten festgelegt."}
Professional Services
Training Included
Migration Support
Support
Channels
Email/Help Centre (ticketing/knowledge base)Phone (noted for Employment Unlimited and sales contact)
Email/Ticket (Help Center)Web/Portal (Community & Help Center)Developer DocumentationProfessional Services (Customer Success/CSM je nach Tier)
SLA—Die zugesagte jährliche Systemverfügbarkeit beträgt 99,9 %. Der Standard-Support ist montags bis freitags acht Stunden täglich erreichbar; der Premium-Support ist rund um die Uhr erreichbar. Die Reaktionszeiten für P0-/P1-/P2-/P3-Fälle betragen im Standard-Support 60 Minuten, 2 Stunden, 6 Stunden bzw. 12 Stunden und im Premium-Support 30 Minuten, 30 Minuten, 1 Stunde bzw. 2 Stunden.
Timezone CoverageUK‑Supportpräsenz; globale Abdeckung variiert je nach Region und Service (EOR).Global
Features
Pipeline/Kanban
Interview scheduling
Scorecards
Offer management
E-signature
AI screening/ranking
Employee records
Workflows
Document management
Multi-country
Roles & permissions
API
Okta integration
Azure AD integration
MS Teams integration
Slack integration
Custom fields
MFA
RBAC
GDPR
DPA available
Org chart
Positions
SCIM
Data residency regionOther
Employee self-service
Manager self-service
Multi-entity
Custom reports
Data export
SOC 2
ISO 27001
Job requisitions
Career site
Multi-posting
CV parsing
Referrals
Background checks
Recruiting analytics
Onboarding checklists
Tasks & owners
Dashboards
iOS/Android app
Responsive UI
Audit trail
SSO/SAML
Audit logs
Payslips
Tax/reporting
Benefits/deductions
Clock in/out
Timesheets
Overtime rules
Leave policies
Approvals
Calendars/absence
Offboarding checklists
Reviews
360 feedback
Goals/OKRs
Salary bands
Comp cycles
Benefits enrollment
Course catalog
Assignments
Gross-to-net
Project time
SCORM
Succession planning
Skills management
Integrations
ADPnative
API Key Authnative
Accounting & WFM partners (EmploymentOS)native
Calendlynative
Careers Page APInative
DocuSignnative
Employment Hero APInative
Employment Hero ATSnative
Employment Hero Careers Pagenative
Employment Hero Employer of Record (EOR)native
Employment Hero HRISnative
Employment Hero HRIS (native)native
Employment Hero Hiring (ATS)native
Employment Hero Onboardingnative
Gmailnative
Google Workspacenative
HCM systemsnative
HCM systems (various)native
Integrations Marketplacenative
JobAddernative