ATS · Comparison

Darwinbox Recruitment vs. SmartOS Platform

Darwinbox Recruitment and SmartOS Platform (SmartRecruiters) are ATS solutions in the SAATKORN directory. Feature scope according to the profiles: Darwinbox Recruitment 32, SmartOS Platform 40 features; both share 30 of them. Only Darwinbox Recruitment lists SCIM. Integrations listed: Darwinbox Recruitment 3, SmartOS Platform 24; shared ones include Microsoft Teams. Pricing model: Darwinbox Recruitment module-based, SmartOS Platform on request.

All details come from the product profiles; a missing entry means it is not stated in the profile.

SmartRecruiters
SmartRecruiters
ATS
General
Deployment
SAAS
SAAS
Target Segments
Enterprise
StartupSMBMid-MarketEnterprise
Languages—
EnglishDeutschFrançais
Data Residency
deus
deus
Pricing
Modelmodule basedOn request
Min. Seats——
Contract——
Security
SSO / SAML
SCIM
MFA
RBAC
Audit Logs
API Access
Encryption at Rest
Encryption in Transit
IP Allowlist
Certifications—
SOC 2 Type IIISO 27001
Compliance
DSGVO / GDPR
ISO 27001
SOC 2
HIPAA
DPA
Implementation
Typical TimelineDie Implementierung von Darwinbox Recruitment dauert laut Darwinbox typischerweise einige Wochen bis einige Monate, abhängig von der Komplexität des Unternehmens und den Konfigurationsanforderungen.{"mid_market":"8–16 Wochen (Drittanbieter/Reviews)","enterprise":"3–6+ Monate (Drittanbieter/Reviews)","notes":"Offizielle Seiten betonen schnelle Implementierung und Self‑Service‑Integrationen; konkrete Zeitrahmen werden i. d. R. in Projekten festgelegt."}
Professional Services
Training Included
Migration Support
Support
Channels
ChatWebformularHilfe-CenterPersönlicher Ansprechpartner
Email/Ticket (Help Center)Web/Portal (Community & Help Center)Developer DocumentationProfessional Services (Customer Success/CSM je nach Tier)
SLALaut Darwinbox bearbeiten die Supportteams der Stufen L1 und L2 alle während der Geschäftszeiten eingegangenen Tickets noch am selben Tag. Für die drei Supportstufen beschreibt Darwinbox jeweils eigene SLAs und eine Eskalation, wenn ein Problem nicht innerhalb der jeweiligen Frist gelöst wird.Die zugesagte jährliche Systemverfügbarkeit beträgt 99,9 %. Der Standard-Support ist montags bis freitags acht Stunden täglich erreichbar; der Premium-Support ist rund um die Uhr erreichbar. Die Reaktionszeiten für P0-/P1-/P2-/P3-Fälle betragen im Standard-Support 60 Minuten, 2 Stunden, 6 Stunden bzw. 12 Stunden und im Premium-Support 30 Minuten, 30 Minuten, 1 Stunde bzw. 2 Stunden.
Timezone CoverageGlobal customer base.Global
Features
Job requisitions
Career site
CV parsing
Referrals
Interview scheduling
Scorecards
Offer management
Recruiting analytics
AI screening/ranking
Workflows
Roles & permissions
Skills management
Dashboards
API
Okta integration
Azure AD integration
MS Teams integration
Slack integration
iOS/Android app
Responsive UI
Custom fields
Audit trail
SSO/SAML
MFA
RBAC
Audit logs
Data residency regionOther
GDPR
DPA available
Background checks
SOC 2
ISO 27001
Multi-posting
SCIM
E-signature
Onboarding checklists
Tasks & owners
Custom reports
Data export
Pipeline/Kanban
Employee records
Org chart
Positions
Document management
Employee self-service
Manager self-service
Multi-country
Multi-entity
Gross-to-net
Payslips
Tax/reporting
Benefits/deductions
Clock in/out
Timesheets
Overtime rules
Project time
Leave policies
Approvals
Calendars/absence
Offboarding checklists
Reviews
360 feedback
Goals/OKRs
Salary bands
Comp cycles
Benefits enrollment
Course catalog
Assignments
SCORM
Succession planning
Integrations
ADPnative
API Key Authnative
Darwinbox Marketplacenative
Darwinbox Studio APInative
DocuSignnative
HCM systemsnative
HCM systems (various)native
LinkedInnative
Microsoft Teamsnativenative
OAuth 2.0native
Open APInative
Open APIsnative
Oraclenative
Reporting API (CSV/Streaming)native
SAML 2.0native
SAPnative
SMSnative
Slacknative
SmartRecruiters Customer APInative
SmartRecruiters Marketplacenative