Worknice Performance
Worknice — Next-Gen HR Software for Australian Teams
Worknice is a core-in-one HRIS built for Australian teams, streamlining people operations from onboarding to offboarding. It unifies people data, automates HR processes, supports compliance, and integrates with payroll and other HR tools, with data stored in Australia.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Australia
Hosting
SSO available (Premium/Add-on). 99.9% uptime SLA for Premium. Hosted on AWS (security and privacy information). GraphQL API with personal access tokens. Audit trails for HRIS modules.
Retention & deletion
Worknice may delete stored customer data three months after a Worknice account is terminated. It does not commit to retaining or providing access to the data after a paid subscription ends.
Focus on Australia, including certificate/document management, expiration reminders, audit trails, approvals for payroll-related changes, historical change tracking, and WGEA reporting. Broader compliance tools via HRIS modules.
Feature Scope
Performance reviews: automated review cycles with reminders and notifications; choose participants and questions; central question bank; custom questions and performance measurements; lifecycle progress tracking; compare manager vs self-reviews; insight-rich visual reporting for Likert questions; dashboards and heatmaps; single inbox for employees to complete reviews; automatic notifications to prompt action; structured 1:1s with shared talking points; employee transparency on goals and KPIs. Usability: market-leader UX claim; mobile-friendly. Analytics: track trends, participation, top talent identification. Integrations & platform: plug-and-play payroll integrations (Employment Hero Payroll/KeyPay, MYOB, MicrOpay, Xero) and ability to connect to other payrolls via API; two-way payroll sync; continuous data syncing; leave calendar synced to payroll; Integration Marketplace; 100s of integrations; GraphQL API and personal API tokens; webhooks and support for private integrations; dedicated sandbox (Premium). Security & reliability: SSO available (Premium or add-on); 99.9% uptime SLA (Premium); security and data privacy powered by AWS. Compliance & governance: Australian focus; certificates & compliance tracking; expiry reminders; audit trails; approvals for payroll-related changes; historical change tracking; WGEA reporting and broader compliance tooling across HRIS modules. Admin & scale: multi-organisation support (Premium), employee self-service, manager tools, insights combining HRIS and payroll data.
Pricing hints: Modular packaging: start with Essentials, add-on Performance; Premium tier includes SSO, approvals, multiple organisations, sandbox, webhooks, private integrations, dedicated CSM/training, and 99.9% uptime SLA. Minimum annual agreement of $6,000; designed for businesses over 50 employees; billed annually.
Security hints: SSO available (Premium/add-on); 99.9% uptime SLA on Premium; claims of trusted security and data privacy via AWS. API access via GraphQL with personal API tokens.
Compliance hints: General HR compliance tooling (certificates, expiries, audit trails, approvals) and AU-centric features (e.g., WGEA reporting). Payroll compliance checks and verification workflows highlighted.
Implementation hints: Guided implementation is required for every subscription; typical go-live timeframes are weeks, not months; assisted onboarding and help configuring, integrating payroll, and rolling out to employees. Can start with core and add modules later.
Support hints: Help documentation & training; email support; in-app on-demand support. Dedicated customer success manager and dedicated training for Premium. 99.9% uptime SLA for Premium. AU-based vendor.
Integration hints: Plug-and-play with Employment Hero Payroll (KeyPay), MYOB, MicrOpay, and Xero; two-way payroll sync; ability to connect to any payroll via API (third-party or custom); Integration Marketplace with 100s of integrations; GraphQL API + personal API tokens; webhooks and private integrations support; leave calendar sync; combined HRIS + payroll reporting.
Features at a Glance
Core HR
- Workflows
- Employee self-service
- Manager self-service
- Multi-entity
- Roles & permissions
- Employee records
Security & IT
- Audit logs
- SSO/SAML
- RBAC
Performance
- Reviews
- 360 feedback
- Goals/OKRs
Analytics
- Dashboards
Leave
- Calendars/absence
Data & API
- API
Mobile
- Responsive UI
Administration
- Audit trail
Pricing Model
On request
Modular offering: start with Essentials (HRIS), with Performance as an add-on. Premium includes SSO, approvals, multiple organisations, a sandbox, webhooks, private integrations, a dedicated customer success manager and training, and a 99.9% uptime SLA. Minimum annual agreement: AUD 6,000. Billed annually.
Implementation
Guided implementation for every subscription. Support with configuration, payroll integration (two-way sync), and rollout to employees. Start with core modules; expansion is possible later.
Support
Email · In-app Support · Help Center/Docs · Dedicated CSM (Premium) · Training (Premium)
SLA: 99.9% uptime SLA (Premium).
Time zones: Focus on Australia/APAC.
Guided onboarding and training resources. Provider based in Australia.
Integrations
Employment Hero Payroll (KeyPay)
PayrollPlug-and-play; two-way payroll sync; absence calendar sync.
MYOB Payroll
PayrollPlug-and-play Payroll-Integration.
MicrOpay
PayrollPlug-and-play Payroll-Integration.
Xero Payroll
PayrollPlug-and-play Payroll-Integration.
Other payrolls via API
PayrollAbility to connect to other payroll systems via API.
GraphQL API
APIDeveloper-API; Personal Access Tokens; Continuous data syncing.
Webhooks
WebhookSupport for custom integrations; advanced integrations in Premium.
Private integrations
APISupported; Premium feature.
SSO
SSOSSO available (Premium or add-on).
Sandbox environment
OtherDedicated sandbox in Premium.
Integration Marketplace
OtherHundreds of integrations.
