Workday Peakon Employee Voice
Workday — Your All-In-One Time and Resource Optimization Solution
Worky is a time and resource management app that helps individuals and teams track time on tasks and projects, manage expenses, organize teams, and use a built-in HR module for employee data. It offers dashboards and reports to compare estimated vs. actual time, track billable and non-billable hours, monitor project progress and finances, and export data to Excel, CSV, or PDF. Time can be logged via a real-time timer or manual entries.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- SOC 2 Type II (applies to Peakon)
- SOC 3 (Peakon listing available)
- ISO/IEC 27001 (applies to Peakon)
- CSA STAR Level 1 (Self-Assessment)
- Cyber Essentials Plus (includes Peakon)
- G-Cloud framework (UK)
- TX-RAMP Level 2 (Workday listing includes Peakon)
- ISO 42001 (AI Management System; includes Peakon)
- ISO 27001
- SOC 2
- ISO 27017
- ISO 27018
- ISO 27701
- ISO 42001
- SOC 2 Type II
- TISAX
Data & Hosting
Data residency
Multi-tenant SaaS with data storage/processing in UK, EEA, and other locations; customer control over location not available (per G-Cloud)
Hosting
Confidential feedback design with privacy-by-default. SSO can be set optional or mandatory for dashboard users. Production access for Workday staff requires MFA. API integrations enforce TLS 1.2+; PGP required for insecure transport if configured.
Retention & deletion
Customer data is retained according to the contract; users can export data (XLSX, JSON, PPTX). User activity log retention is user-defined; supplier activity logs are retained for less than one month; system logs are retained for at least 12 months.
Feature Scope
- Real-time employee listening and lifecycle metrics to track engagement, burnout, and experience KPIs; continuous pulse surveys with intelligent follow‑ups tailored by recent feedback and lifecycle stage.
- Attrition/turnover risk forecasting powered by Workday Illuminate AI, with prescribed, targeted actions and contingency planning.
- Advanced analytics and AI: Gen‑AI themes and summaries, NLP-based Semantic Intelligence to extract meaning from comments, and True Benchmark technology for demographic-adjusted benchmarks.
- Manager enablement: personalized dashboards, priorities and progress tracking, suggested action plans, confidential two‑way conversations and comment acknowledgements, and in‑flow micro‑learning resources.
- DEI, well‑being, and experience measurement with continuous industry benchmarks and evidence-based recommendations.
- Integrated analytics: blend real‑time sentiment with HCM and demographic data to uncover the "why" and make better workforce decisions; dashboards for all stakeholders for collaborative action.
- Integrations and extensibility: native integration with Workday HCM analytics and reporting; RESTful API to build custom apps; connectors so employees can share feedback from Slack, Microsoft Teams, or Chrome.
- Security and privacy: confidential feedback capabilities with built‑in compliance, data security, and privacy requirements; best‑practice and standards-based frameworks to help employees feel safe sharing feedback.
- Flexible scheduling to align listening cadence with the business and evolve programs over multiple years.
Pricing hints: Sold via Workday sales as a subscription (often paired with Workday HCM or as part of Employee Experience/Employee Voice solutions). Per-employee tiers are common in engagement platforms. ROI/impact claims include 10% reduction in voluntary turnover and 10x ROI from lower attrition and hiring spend. Contact sales or request a 1:1 demo.
Security hints: Emphasizes confidential feedback with privacy and data security requirements built in; uses industry-standard frameworks and best practices to protect data.
Compliance hints: Pages mention built‑in compliance and privacy requirements for employee feedback, but do not name specific frameworks (e.g., GDPR, ISO 27001, SOC 2) on these URLs. Treat specific certifications as unconfirmed.
Implementation hints: Deployment and training services are available via Workday Services; enablement includes prescriptive recommendations and action plans.
Support hints: Support and enablement offered through Workday Support, Workday Community, Training & Certifications, and Success Plans (as per site navigation).
Integration hints: • Native integration with Workday HCM analytics and reporting; blend sentiment with HCM data. • RESTful API for custom apps. • Slack, Microsoft Teams, and Chrome integrations to capture feedback in the flow of work. • AI/ML features (Workday Illuminate, NLP) for forecasting and text analytics.
- AI-powered listening and insights: Automatically identifies important themes in feedback using Semantic Intelligence (NLP), along with Gen-AI themes and summaries for rapid sense-making.
- Personalized, lifecycle-aware pulse surveys: Intelligent follow-up questions adapt to prior responses and the employee’s stage in the lifecycle to maximize relevance and signal quality.
- True Benchmarking: Global benchmarks adjusted for demographic variations (e.g., age, location) to enable accurate comparisons and fair target setting.
- Action planning and leadership enablement: Science-backed action plans, training resources, and dashboards for all levels to build collective responsibility and drive continuous improvement.
- Real-time analytics and dashboards: Role-based visibility with real-time, concrete suggestions to guide managers and HR on next steps.
- Flexible cadence and multi-year programs: Align listening schedules to the rhythm of the business and evolve over multiple years.
- Employee retention and turnover forecasting: Understand drivers of attrition and forecast risk to retain top talent.
- DEI insights: Identify focus areas to inform evidence-based DEI initiatives and measure belonging.
- Health and well-being: Track and adapt well-being programs proactively based on employee signal.
- Change and transformation support: Put people first in transformation, using listening insights to sustain positive change and business performance.
- Integrations and extensibility: Native integrations with Workday data and analytics; RESTful API to build custom applications; integrations that let employees share feedback from Slack, Microsoft Teams, or Chrome.
- Security and privacy posture: Workday states that compliance, data security, and privacy requirements are built in; best-practice and industry-standard frameworks help keep confidential feedback safe.
- Documented integrations (PDF datasheet referenced): Additional integration options and technical details are available via the Peakon Integrations datasheet.
- Reported outcomes (illustrative): +57 eNPS points in 12 months, 10% reduction in voluntary turnover, 11% Glassdoor rating rise, and 10x ROI from lower attrition/reduced hiring spend.
Pricing hints: Calls to action: Request a Demo / Contact Sales.
Security hints: Claims include built-in compliance, data security, and privacy requirements; best practices and industry-standard frameworks to keep confidential feedback safe.
Compliance hints: Site language suggests compliance and privacy are built in, but no specific frameworks (e.g., GDPR, ISO 27001, SOC 2) are named here.
Implementation hints: No deployment timeline or onboarding/migration details provided on these pages.
Support hints: General Workday resources (Resource Library, Training & Certifications, Community) are available site-wide; SLA details not provided here.
Integration hints: Native with Workday data/analytics; RESTful API for custom apps; employee feedback from Slack, Microsoft Teams, and Chrome; additional integrations outlined in the Peakon Integrations datasheet.
Features at a Glance
Analytics
- Dashboards
Data & API
- API
- Data export
Integrations
- MS Teams integration
- Slack integration
- Okta integration
- Azure AD integration
Security & IT
- SSO/SAML
- MFA
- RBAC
- Audit logs
- Data residency region
- SCIM
Administration
- Audit trail
Mobile
- iOS/Android app
- Responsive UI
Compliance
- GDPR
- DPA available
- SOC 2
- ISO 27001
Core HR
- Manager self-service
- Employee records
- Roles & permissions
Pricing Model
Per user
Commercial pricing is generally sold through Workday as a subscription, often paired with Workday HCM or Employee Experience. Enterprise, contract-based pricing with tiered per-employee or per-user rates is typical. ROI claims include lower voluntary turnover; contact Workday for a tailored quote.
Implementation
Flexible scheduling to evolve listening cadence over time; enablement includes prescriptive recommendations and industry benchmarks.
Support
Email/online ticketing (Workday Support) · Phone (24x7) · Workday Community portal
SLA: Severity 1: one-hour response, 24/7; Severity 2: six hours, Monday–Friday; Severity 3: 24 hours, Monday–Friday; Severity 4: 24 hours, Monday–Friday; Severity 5: 48 hours, Monday–Friday (per G-Cloud service listing).
Workday Success Plans and professional services available; no on-site support indicated in G-Cloud listing.
Integrations
Workday HCM
HRISNative integration for analytics/reporting; blends sentiment with HCM/demographic data.
RESTful API
APIFor custom apps and extensibility.
Slack
OtherConnector to let employees share feedback in the flow of work.
Microsoft Teams
OtherConnector to capture feedback in the flow of work.
Workday
HRISNative connection for employee/workforce data, analytics, and reporting.
Peakon Integrations datasheet
OtherAdditional integration options and technical details are documented: https://www.workday.com/content/dam/web/en-us/documents/datasheets/peakon-integrations.pdf
Google Chrome
OtherChrome extension/connector for feedback capture.
