Pyn
AI agents for HR teams and managers
Pyn is an employee experience and communications platform that layers AI on top of your HRIS and company data. It automates onboarding, manager enablement, and company communications, delivering personalized, timely guidance to employees and managers via channels like Slack and across connected systems.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- SOC 2 Type 2 (Pyn)
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Global
Hosting
Vanta for continuous compliance. No explicit mention of customer-side IP allowlisting, audit logs, SCIM, or MFA on the product pages.
Retention & deletion
Backup copies of customer data are retained for up to 90 days after creation and then deleted from backups. Pyn deletes customer data from production environments upon written request. Under its data processing agreement, Pyn returns or deletes customer personal data at the end of the agreement or on request, unless retention is required by law.
Pyn is SOC 2 Type 2 and GDPR-compliant; DPA and contract review services are offered. The underlying AWS infrastructure complies with ISO 27001, even though Pyn itself does not claim ISO 27001 certification.
Feature Scope
- Always-on manager training and support: trigger immediate guidance upon manager promotion and during ongoing development.
- Automated manager communications for key moments: first 1:1s, salary reviews, performance reviews, team member transitions/level changes.
- Team moment tracking and reminders: holidays, observances, birthdays, anniversaries; timely parental or medical leave instructions.
- Coaching and people leadership support: reminders for career conversations; structured guidance for compensation and review discussions.
- Delivery channels: Slack and email; Slack messages can be delivered from a real person’s account automatically; weekly team briefings in Slack; AI agents assist managers to complete tasks.
- HRIS integrations: Workday, UKG (UltiPro), SAP SuccessFactors, HiBob, BambooHR, ADP, Namely, Paylocity, and more via direct integrations or SFTP/RaaS.
- Automation at scale: unlimited automations; automate 50+ moments that matter; company campaign calendar; advanced permissions.
- Enterprise capabilities: custom integrations, branding, permissions; conditional senders; buddy system; internationalization; benchmarks.
- Security: SOC 2 Type 2 certified; GDPR compliant; AES-256 encryption at rest and in transit; strict access controls; daily intrusion scans; 6‑monthly third‑party penetration testing; secure SDLC; automated patching/monitoring; hosted on AWS (SOC 2, ISO 27001).
- Compliance and legal: DPA available/reviewed; terms review; GDPR compliance with transparency and privacy rights; clear security contact for vulnerability reporting (security@pynhq.com).
- Support: chat support (Free), email support (Scale), enterprise support SLAs, dedicated CS partner, and private Slack support channel.
Pricing hints: Free: $0 per employee/month (Employee Journey Designer). Scale: $3 per employee/month (200 employee minimum, billed annually) plus one‑off implementation fee. Enterprise: custom pricing (200 employee minimum, billed annually) plus implementation; negotiated payment terms available. Implementation fee starts at $8,000 for smaller companies. Currency shown as $.
Security hints: SOC 2 Type 2; GDPR compliant; AES‑256 encryption at rest and in transit; hosted on AWS (SOC 2, ISO 27001); daily intrusion scans; semi‑annual 3rd‑party pentests; secure SDLC; automated monitoring/patching; Vanta for continuous compliance.
Compliance hints: SOC 2 Type 2 certified; GDPR compliant; DPA available and terms/DPA review offered in contracting. AWS infrastructure aligns with ISO 27001.
Implementation hints: One‑off implementation fee (from $8,000 for smaller companies); paid tiers billed annually with 200 employee minimum; integrations with HRIS via direct connections or SFTP/RaaS. Enterprise gets dedicated CS partner and custom integrations.
Support hints: Free: chat support. Scale: email support. Enterprise: support SLAs, dedicated CS partner, and private Slack support channel. Security issues via security@pynhq.com.
Integration hints: HRIS: Workday, UKG (UltiPro), SAP SuccessFactors, HiBob, BambooHR, ADP, Namely, Paylocity, etc., via direct integration or SFTP/RaaS. Slack and email for delivery; automation can trigger actions across tech platforms. Custom integrations available for Enterprise.
Features at a Glance
Integrations
- Okta integration
- MS Teams integration
- Slack integration
Security & IT
- SSO/SAML
- RBAC
Compliance
- GDPR
- DPA available
- SOC 2
Analytics
- Dashboards
Core HR
- Roles & permissions
Onboarding
- Tasks & owners
Pricing Model
On request
Prices shown in $ are in USD.
Implementation
One-time implementation fee (starting at $8,000 for small businesses). Timeline: Upon request; depends on the HRIS integration method and scope. Help Center and rollout guides available.
Support
Chat (Free tier) · Email (Scale) · Private Slack channel (Enterprise)
SLA: Enterprise support SLAs.
Report security vulnerabilities to security@pynhq.com. Details on SLA response times and coverage: Available upon request.
Integrations
Slack
OtherPrimary delivery channel; messages can be sent from a real person’s account; weekly team briefings.
Primary delivery channel.
Workday
HRISDirect integration or via Workday RaaS.
UKG (UltiPro)
HRISDirect integration supported.
SAP SuccessFactors
HRISDirect integration supported.
HiBob
HRISDirect integration supported.
BambooHR
HRISDirect integration supported.
ADP
HRISHRIS integration supported.
Namely
HRISHRIS integration supported.
Paylocity
HRISHRIS integration supported.
SFTP
OtherFile‑based integration option.
Workday RaaS
OtherReport‑as‑a‑Service integration pattern.
Custom integrations
OtherAvailable for Enterprise.