Holivia
Improve your team's mental health
Holivia is a French employee mental health platform that provides evidence-based assessments, AI-powered recommendations, hybrid video sessions with licensed providers, manager training, crisis response, and HR analytics to build a positive mental health culture and prevent burnout.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
France (EU)
Hosting
Links to the data security page and privacy policy are provided; SSO authentication is mentioned in the App Store; specific protocols/IdPs are available upon request. Confirm encryption standards, RBAC, audit logs, and API security in the provider’s security documentation/DPA.
Retention & deletion
Holivia retains personal data while the user is employed by a client company. After the user leaves, the account is deactivated; the data is archived for three years and then permanently anonymized. Only non-identifiable statistical data remains. Separate retention rules apply to data processed by practitioners or Workplace Options.
As a French/EU provider handling personal/health-related data, the GDPR applies. Please contact Holivia for information regarding the DPA, data retention, and the list of subprocessors.
Feature Scope
Evidence‑based mental health solution combining human accompaniment (coaches/psychologists) with a digital platform grounded in cognitive and behavioral therapies (CBT). Online coaching and programs for employees; individualized support to raise awareness and improve quality of care; collective support via internal communications and awareness campaigns; training for stakeholders (CSE/works council, occupational health/medicine, managers); on‑site or remote delivery; measurement of mental‑health impact on performance. Backed by a scientific committee of doctors and psychologists ensuring content quality and proven approaches. Emphasizes a Kaizen, continuous‑improvement methodology. Claimed 20x usage versus traditional support lines. Not an emergency service. Footer references to Data Security and Privacy Policy pages.
Pricing hints: Demo and quote-based (request a demo, get a quote).
Security hints: Mentions a Data Security page in the footer.
Compliance hints: Mentions a Privacy Policy page.
Implementation hints: Services available on‑site or remotely; iterative Kaizen approach to continuous improvement.
Support hints: General contact and a dedicated “Contact support” link; no SLA or channel specifics (email/phone/chat) provided on this page.
- Initial self-assessment to identify focus areas and goals; personalized recommendations via algorithm, with an optional orientation call to choose the right expert.
- One-click booking for video sessions with licensed psychologists specializing in CBT, available from 6am to 10pm; confidential support wherever employees are located.
- Hybrid support: therapist-led sessions plus exercises to practice between sessions and expert-recommended content for long-term anchoring.
- 100% personalized programs with three levels (discovery, anchoring, expert); 5–10 minutes per day; open-access progressive and interactive programs on stress management, self-confidence, sleep, etc.
- Monthly conferences and workshops led by psychologists; replays available; Groupes Holivia (group videoconferences) for engagement.
- Continuous measurement of progress via recurring self-assessments.
- Scale and breadth: 800+ exercises and personalized content, 30+ programs, 100+ psychologists available in 22 languages.
- For HR: onboarding support and internal communication assets; HR dashboard for usage/performance tracking; quarterly strategic checkpoints with a CSM who surfaces aggregated weak signals; barometers and surveys (engagement, QVCT; COPSOQ/RPS audits) for simplified risk mapping.
- Manager enablement: dedicated training paths, collective workshops on detection/management of tensions, and an in-app practical toolkit to build psychological safety and adopt the right posture.
- Crisis handling: crisis cell able to intervene within 24h; alert reporting via psychologist escalations (complements internal systems).
- Security & privacy: confidential exchanges for employees; GDPR (RGPD) compliance; data hosted on HDS/HADS-certified infrastructure on AWS with servers located in France. Privacy Policy and Ethics Charter publicly referenced.
- Compliance: RGPD/GDPR; HDS/HADS health data hosting certification context.
- Languages: therapy available in 22 languages.
Pricing hints: Enterprise-focused with “Request a demo” and “Get a quote,” indicating custom/contract pricing.
Security hints: Employee exchanges are strictly confidential. GDPR (RGPD) compliant. Data hosted on HDS/HADS-certified infrastructure using AWS with servers located in France.
Compliance hints: RGPD/GDPR; HDS/HADS (French health data hosting certification) via AWS France. Privacy Policy and Ethics Charter referenced.
Implementation hints: Guided rollout with onboarding to present the program to HR, Executive Committee, social partners, and occupational health; internal communication assets; quarterly strategic checkpoints with a CSM; barometers and audits for risk mapping; crisis cell can intervene within 24h; optional orientation calls for employees.
Support hints: Customer Success Manager support for launch, internal comms, and quarterly reviews; Contact Support link available; Psychologist availability for sessions 6am–10pm.
Features at a Glance
Analytics
- Dashboards
Compliance
- GDPR
Learning
- Course catalog
Mobile
- iOS/Android app
- Responsive UI
Security & IT
- SSO/SAML
- Data residency region
Core HR
- Employee self-service
Pricing Model
On request
Quote-based pricing. Calculated according to the type of support selected (individual or collective) and the number of employees covered. B2B company contracts; request a demo or obtain a quote.
Implementation
Guided introduction led by a dedicated CSM, who presents the solution to HR, senior management, labor partners, and occupational health. Joint creation of communication materials (flyers, posters, emails) to promote adoption. Onboarding of employees via company email or employee ID number; the process begins with a self-assessment.
Support
email · web_form
Time zones: Primarily Europe/Paris (CET/CEST) during business hours; the crisis management team can intervene within 24 hours in exceptional cases (no emergency service).
Website with a “Contact Support” option. This service is not an emergency service; in emergencies, users should contact their local emergency services. Psychologists are available for sessions from 6:00 a.m. to 10:00 p.m.
Integrations
Workplace Options
Other