Epassi Sports
Hansefit — Comprehensive workplace health promotion
Hansefit is a provider of workplace health promotion and corporate fitness programs in Germany. Its modular offering includes the Fitness Network, which provides access to over 13,000 sports and health partners across more than 50 sports, as well as Activity Rewards, a program that rewards employees with vouchers for activities such as jogging, cycling, or swimming. In addition, Hansefit offers online courses, fitbase prevention courses (supported by health insurance providers), and step challenges—including personalized guidance and easy management via apps and portals.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
European Union
Hosting
Employers receive only anonymized/aggregated usage statistics; they do not have access to personal training data. Specific technical security measures (e.g., encryption, SSO/SAML/MFA, penetration tests) and certifications: Available upon request. Data Protection Contact: datenschutz@hansefit.de.
Retention & deletion
Data used to provide the service is retained while the end user uses the services and for a further two years; transaction and financial data is retained for ten years. Login and access-management data is retained during use and for a further two years. Support data is retained for 24 months after the support case closes, subject to legal obligations.
General GDPR/data protection implications are evident (anonymized statistics for employers). Details: Upon request.
Feature Scope
- Modular corporate fitness system: two modules that can be offered individually or in combination (employees can switch between them quarterly) (https://hansefit.de/firmenfitness/deutschlandweit/, https://hansefit.de/arbeitgeber/)
- Fitness Network: Nationwide access to 13,000+ partners, 50+ sports, in-person and online; Online+ partner apps included; unlimited check-ins via the Hansefit app (QR code)
- Activity Rewards: €5 reward per approved activity, redeemable at 70+ voucher providers (e.g., REWE, Aral, Zalando); upload proof of activity in the app (i-gb App)
- App-based usage: Free Hansefit app for studio search, check-in, codes for Online+; activation via personal code after employer approval (https://hansefit.de/mitglieder/, https://hansefit.de/arbeitgeber/)
- HR administration: shared customer portal for both modules; HR interface to HR systems (including Personio, SAP SuccessFactors) to reduce administrative effort
- Flexibility of participation: Cancelable monthly; existing private contracts with partners can be put on hold; module changes possible quarterly
- Online offerings: 6,000+ online courses, digital prevention content; access codes for Online+ in the app
- Target audience fit: particularly suitable for companies with multiple locations, many field staff, business travel, or mobile work; city coverage throughout Germany (Aachen–Würzburg, selection on page)
- Quality seal: Awarded in the German Fitness Award
- Data protection/security (from user FAQs): Employers do not see any personal training data; only aggregated/anonymized usage statistics
- Reward logic & proof (Activity Rewards): clear criteria (duration ≥30 min; distance 1/4/12 km or calories ≥200/250); Upload of app/watch screenshots, receipts, etc.
Pricing hints: Model: License-based; costs apply only to registered (active) licenses
- Fitness Network: Employer sets subsidy/employee contribution (100% employee contribution also possible)
- Activity Rewards: Free for employees; employer covers full costs; usage-based fair pricing
- One-time fee for participants: Training orientation €49.99 gross
- Minimum purchase requirements based on company size: <31 employees = min. 3 licenses; 31–100 employees = min. 5; >100 employees = min. 10
- Cancellation: possible on a monthly basis for employees
- Currency: EUR (implicit, Germany)
- Taxes: Corporate fitness may qualify for tax benefits as a non-cash benefit (info/guide available)
Security hints: Data protection notice (Member FAQ): Employers do not see individual training data; only anonymized usage statistics; personal training data is treated confidentially
- General data protection references present (anonymized statistics, no individual access by employers).
Implementation hints: Procedure for employers (onboarding): Consultation appointment -> Define framework/terms (modules, costs, start date) -> Customized offer -> Start cooperation (acceptance, activation codes) -> Use via app -> Ongoing operation with HR interface/customer portal
- For small customers (≤30 employees), quick start via online contract request; for large customers via consultation/quote (https://hansefit.de/firmenfitness/deutschlandweit/, https://hansefit.de/arbeitgeber/)
Support hints: Customer service team for companies and members; help pages/FAQs available (https://hansefit.de/firmenfitness/deutschlandweit/, https://hansefit.de/arbeitgeber/, https://hansefit.de/mitglieder/)
- Consultation for employers via phone or email; appointment scheduling with regional contact
Integration hints: HR interfaces/connectors: Personio, SAP SuccessFactors (cited as examples)
- Customer portal for administration of both modules
- Hansefit app for check-ins/Online+ codes; Activity Rewards runs in the i-gb app
- Online+ partner apps included in the Fitness Network membership
- Corporate fitness portfolio with multiple components: Fitness Network (access to a large network of partner studios), step competition (team-based challenge via step tracking), online prevention courses via fitbase (certified courses supported by health insurance providers)
- Digital offerings and app: Hansefit app for members; customer and partner portals for administration (e.g., check-ins, course management)
- Activity Rewards module with usage-based “fair pricing” and financial incentives for employees (€5 per approved activity, redeemable as vouchers)
- Consultation-oriented setup (concept & consulting), customized contract design, and employer subsidy models to maximize participation rates
- Organization/Structure: Part of the Epassi Group (multi-benefits platform), locations in Bremen (headquarters) and Hamburg, interdisciplinary teams (Product, Technology, Sales, CS, Marketing)
- Privacy policy page available, contact information for privacy inquiries provided
- Integrations/Ecosystem: App, customer, and partner portals are mentioned; payroll deduction of the employee’s share is handled via the employer’s payroll system (process, no technical integration)
Pricing hints: • Fitness Network module: Sample license price €60 net/month per license (average; depends on size, contract type, requirements); employer subsidy common, recommended employee contribution €15–25 gross/month; monthly total invoice to employer
- Minimum license purchase: <30 employees = 3; 30–100 employees = 5; >100 employees = 10 (1 license = 1 employee)
- Activity Rewards module: Employer pays; “fair pricing” based on the selected number of activities that can be submitted (3/5/8 per month); employees receive €5 per approved activity as a reward; free for employees
- Currency: EUR; net prices; specific final prices available only after consultation.
Security hints: Data protection contact provided: datenschutz@hansefit.de.
Compliance hints: Separate data protection section/contact available.
Implementation hints: Small customers (up to 30 employees): quick contract conclusion via “Request Contract.” Large customers (>30 employees): personal consultation; contractual stipulation of total monthly costs; standard monthly invoice sent to the employer; employee co-payment is typically deducted via payroll.
Support hints: Customer service via phone and contact forms; phone hours Mon–Fri 8:30 AM–2:00 PM (closed on holidays). Headquarters/customer service phone numbers listed in the legal notice; dedicated forms for members, partners, and corporate customers. Language: primarily German; time zone: CET/Germany.
Integration hints: Mentioned: Hansefit app, customer portal, partner portal. Payroll process for deducting the employee’s share via payroll described (process integration).
Features at a Glance
Mobile
- iOS/Android app
- Responsive UI
Analytics
- Dashboards
Security & IT
- RBAC
- Audit logs
- Data residency region
Compliance
- GDPR
- ISO 27001
Pricing Model
Per employee
Price on request; Epassi prepares an individual quote. Fitness Network has a monthly licence price that depends, among other factors, on company size and contract type; the company sets the employer subsidy and employee contribution. Employers cover the full cost of Activity Rewards. Its monthly net cost depends on the selected allowance of three, five or eight submitted activities per month. Active licences are billed, with one licence corresponding to one employee.
Implementation
Support
Email · Phone · Web Form/Appointment Scheduling · Help Center/FAQ
Customer service team for businesses and members; contact via phone, email, and contact form. Support hours: Mon–Fri 8:30 a.m.–2:00 p.m. (closed on holidays). Language: German; time zone: CET. SLAs/response times: Upon request.
Integrations
Personio
HRISHR Interface/Connector to Reduce Administrative Burden
SAP SuccessFactors
HRISHR Interface/Connector to Reduce Administrative Burden
Hansefit App
OtheriOS/Android app for studio search, QR check-in, Online+ codes; activation via personal code
i-gb App
OtherActivity Rewards App: Uploading Activity Records, Approval, and Rewards Process
Online+ Partner-Apps
OtherAccess to digital courses/programs through the Fitness Network; specific partners may vary
Kundenportal
OtherAdministration for employers (e.g., check-ins, course management).
Partnerportal
OtherPortal for partner studios for administrative purposes.
Payroll deduction (process)
PayrollThe employee's contribution is deducted through the employer's payroll.
Lohnbuchhaltung (prozessual)
PayrollWithholding the employee's copayment through payroll.
Online+ Partner-Apps (diverse)
OtherAccess via codes provided in the Hansefit app; includes video workouts, tips, recipes, and more.