Workforce Management · Comparison
DeskNow vs. work.mate
DeskNow and work.mate are Workforce Management solutions in the SAATKORN directory. Feature scope according to the profiles: DeskNow 7, work.mate 12 features; both share 3 of them. Only DeskNow lists MFA and API access. Integrations listed: DeskNow 9, work.mate 2. Pricing model: DeskNow per user, work.mate module-based.
All details come from the product profiles; a missing entry means it is not stated in the profile.
- View profile
DeskNow
DeskNow
- View profile
work.mate
Work Mate
General | ||
| Deployment | SAAS | SAAS |
| Target Segments | — | KMUMid-MarketLarge |
| Languages | — | — |
| Data Residency | de | deeu |
Pricing | ||
| Model | per user | module based |
| Min. Seats | 50 | — |
| Contract | — | — |
Security | ||
| SSO / SAML | ||
| SCIM | ||
| MFA | ||
| RBAC | ||
| Audit Logs | ||
| API Access | ||
| Encryption at Rest | ||
| Encryption in Transit | ||
| IP Allowlist | ||
| Certifications | — | — |
Compliance | ||
| DSGVO / GDPR | ||
| ISO 27001 | ||
| SOC 2 | ||
| HIPAA | ||
| DPA | ||
Implementation | ||
| Typical Timeline | — | Der Einarbeitungs-Assistent ist laut Anbieter innerhalb von sechs Wochen einsatzbereit. |
| Professional Services | ||
| Training Included | ||
| Migration Support | ||
Support | ||
| Channels | E-MailTelefonHilfe-Center | E-Mail |
| SLA | — | — |
| Timezone Coverage | — | — |
Features | ||
| MS Teams integration | ||
| Azure AD integration | ||
| iOS/Android app | ||
| Responsive UI | ||
| Dashboards | ||
| RBAC | ||
| GDPR | ||
| Workflows | ||
| Employee self-service | ||
| Manager self-service | ||
| Roles & permissions | ||
| Onboarding checklists | ||
| Tasks & owners | ||
| Offboarding checklists | ||
| Data residency region | EU | |
| API | ||
| Slack integration | ||
| Document management | ||
Integrations | ||
| Azure / Azure AD | native | |
| Google Calendar | native | |
| Google Workspace | native | |
| Importfunktion | native | |
| Microsoft Outlook Calendar | native | |
| Microsoft Teams | native | |
| PIN panels/mobile key access | native | |
| Personio | native | |
| RoomNow Display App | native | |
| Vorbereitete Schnittstellen (in Arbeit) | native | |
| iLOQ Access System | native | |