Degreed Professional Services
Degreed — AI-powered learning for continuous professional development
Degreed is an AI-powered learning and upskilling platform for businesses. It combines skills intelligence, personalized learning experiences, and integrated academies to enable continuous, skills-first learning—from onboarding to performance improvement. Powered by Microsoft Azure and compliant with enterprise security standards (including SOC 2, GDPR, and TISAX), Degreed integrates with existing tools and content to deliver measurable skill development at scale.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
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Hosting
Security posture refers to the Degreed platform that Professional Services configures and integrates. PS engagements adhere to enterprise security practices.
Degreed platform is SOC 2 Type II audited and GDPR-aligned; Privacy Policy and DPA available. Hosting provider (Azure) holds ISO 27001/27018 and other certifications—these apply to the infrastructure layer.
Feature Scope
- Five core service categories: 1) Implementation & Launch, 2) Engagement & Adoption, 3) Skills Activation, 4) Learning Experience Design (LXD), 5) Technical Consulting. Custom services available on request.
- Implementation playbook and timeline: Start (Weeks 1–5: goals and groundwork), Engage (Weeks 6–8: tailor strategy and launch plan), Execute (Weeks 9–16: finalize technical readiness and launch).
- Adoption services: adoption assessments, strategy and plan, build next-gen learning leaders; enterprise change-management and communications support.
- Skills Activation: define skills vision, data-driven skills story, create skills-based coaching culture to drive career growth and close skills gaps.
- LXD: curated learning design, custom LXD strategy and guidebook, build internal curator network; creation of custom Plans, Pathways, and Academies.
- Technical consulting: tech landscape optimization, integration services, strategic data services; support for integrations and automations across your stack.
- Proof point: 95% customer satisfaction score (CSAT) for services.
- Security and reliability (platform context relevant to services engagements): Azure-hosted, TLS 1.2 in transit, AES-256 at rest, least-privilege RBAC, 2FA, VPN jump box with DLP, auto-scaling, annual BCDR testing with geo-replication.
- Compliance (platform context): SOC 2 Type II; GDPR-aligned; Privacy Policy and Data Processing Agreement available; Azure as CSP adheres to ISO 27001/27018 and other frameworks.
- Integrations and extensibility: REST APIs (OAuth 2.0), xAPI, External Webhooks; CSV/XML via secure FTP "file collectors"; RSS collectors; extensive Integrations Library.
- Regional hosting options (data residency for the platform): API base URLs and environments for US, EU, and CA regions.
- Language and global readiness: public site and support resources available in English, Español (LatAm), Deutsch, Français, Português (Brasil).
Pricing hints: No public rate card; pricing is tailored to company needs, headcount, and product mix. Sales engagement required; custom bundles encouraged. Some services may be included depending on products purchased. Free consultations available.
- Enterprise B2B model.
Security hints: Enterprise security posture for the Degreed platform supporting services work: Microsoft Azure hosting; TLS 1.2 for data in transit; AES-256 for data at rest; access control via least-privilege RBAC, 2FA, VPN firewall, jump box with strict DLP; background checks and security training for staff; autoscaling and performance testing to 300k users; BCDR with geo-replication and annual testing.
Compliance hints: SOC 2 Type II audited; GDPR alignment; Privacy Policy and Data Processing Agreement (DPA) available; Azure CSP adheres to ISO 27001/27018, SOC 1/2/3, FedRAMP, HITRUST, TISAX, etc. (Azure certifications apply to hosting layer).
Implementation hints: Structured PS implementation journey: Start (Weeks 1–5: objectives, foundation), Engage (Weeks 6–8: tailor strategies and launch plan), Execute (Weeks 9–16: finalize details, technical readiness, go-live). Focus on best practices, proven methodologies, and expert consultations.
Support hints: Professional Services: free consultations; PS team "standing by"; partnership-first approach rather than transactional.
- Platform-wide: 24/7 customer support indicated, Knowledge Center, Trust Center; formal SLA available (footer link).
Integration hints: Methods: REST API (OAuth 2.0), xAPI; External Webhooks; provider-built integrations; CSV/XML via secure FTP (file collectors) and RSS collectors (executed up to once per 24 hours).
- API access: OAuth 2.0 bearer tokens with scoped permissions; regional API base URLs for US/EU/CA.
- Ecosystem: Integrations Library for platforms, tools, and content (e.g., Slack, Microsoft Teams listed on pricing page for Learning).
Features at a Glance
Learning
- Course catalog
- Assignments
Talent
- Skills management
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Integrations
- Okta integration
- Azure AD integration
- MS Teams integration
- Slack integration
Mobile
- iOS/Android app
- Responsive UI
Security & IT
- SSO/SAML
- MFA
- RBAC
- Data residency region
Compliance
- GDPR
- DPA available
- SOC 2
Pricing Model
On request
Price on request. Pricing depends on the company’s requirements, budget, and headcount. Some services may already be included, depending on the Degreed products purchased.
Implementation
Training and migration/data services are scoped within Skills Activation, LXD, and Technical Consulting; exact deliverables vary by package and goals.
Support
Web form · Help Center
SLA: Formal SLA available (platform-wide; details via Degreed)
Professional Services offers free consultations and a partnership-first engagement model. Platform support includes Knowledge Center and Trust Center resources; specific PS support channels and response targets are defined per statement of work.
Integrations
External Webhooks
WebhookEvent-driven integrations to external systems.
Microsoft Teams
CollaborationListed in Degreed Integrations/pricing materials for learner engagement.
Slack
CollaborationListed in Degreed Integrations/pricing materials for learner engagement.
Degreed Integrations Library
OtherExtensive catalog of partner-built and native integrations across content, collaboration, and enterprise systems.
Regional API Base URLs (US/EU/CA)
APISupports data residency preferences and regional environments.
RSS Collectors
OtherPull external content feeds; executed up to once per 24 hours.
xAPI
APILearning activity ingestion and reporting protocol supported.
SFTP File Collectors (CSV/XML)
OtherSecure FTP ingestion for data and content; scheduled processing.
Degreed REST API (OAuth 2.0)
APIBearer tokens with scoped permissions; regional base URLs for US/EU/CA.