Skill Management · Comparison
ServiceNow Talent Development vs. Shapes Performance & Growth
ServiceNow Talent Development and Shapes Performance & Growth are Skill Management solutions in the SAATKORN directory. Feature scope according to the profiles: ServiceNow Talent Development 15, Shapes Performance & Growth 20 features; both share 4 of them. Only ServiceNow Talent Development lists SCIM. Only Shapes Performance & Growth lists ISO 27001 and SOC 2. Integrations listed: ServiceNow Talent Development 6, Shapes Performance & Growth 29. Pricing model: ServiceNow Talent Development on request, Shapes Performance & Growth per employee.
All details come from the product profiles; a missing entry means it is not stated in the profile.
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ServiceNow Talent Development
servicenow
- View profile
Shapes Performance & Growth
Shapes
General | ||
| Deployment | SAAS | SAAS |
| Target Segments | — | — |
| Languages | — | — |
| Data Residency | eu | — |
Pricing | ||
| Model | On request | per employee |
| Min. Seats | — | — |
| Contract | — | — |
Security | ||
| SSO / SAML | ||
| SCIM | ||
| MFA | ||
| RBAC | ||
| Audit Logs | ||
| API Access | ||
| Encryption at Rest | ||
| Encryption in Transit | ||
| IP Allowlist | ||
| Certifications | — | — |
Compliance | ||
| DSGVO / GDPR | ||
| ISO 27001 | ||
| SOC 2 | ||
| HIPAA | ||
| DPA | ||
Implementation | ||
| Typical Timeline | — | Auf Anfrage. Leistungszyklen können in Sekunden erstellt werden. |
| Professional Services | ||
| Training Included | ||
| Migration Support | ||
Support | ||
| Channels | WebformularHilfe-CenterCommunity | E-MailHilfe-CenterPersönlicher Ansprechpartner |
| SLA | — | Garantierte maximale Erstreaktionszeiten nach Schweregrad: im Core-Tarif bis zu 8 Stunden bei kritischen, 1 Geschäftstag bei schweren, 2 Geschäftstage bei mittleren und 3 Geschäftstage bei geringfügigen Fehlern; im Plus-Tarif bis zu 2 Stunden, 4 Stunden, 1 Geschäftstag beziehungsweise 2 Geschäftstage. Der reguläre Support ist sonntags bis freitags von 6:00 bis 19:00 Uhr GMT/BST verfügbar. Für die Verfügbarkeit gilt ein monatliches Ziel von 99,9 % mit vertraglich geregelten Ausnahmen. |
| Timezone Coverage | — | — |
Features | ||
| Employee self-service | ||
| Manager self-service | ||
| Goals/OKRs | ||
| Assignments | ||
| Skills management | ||
| API | ||
| MS Teams integration | ||
| SSO/SAML | ||
| SCIM | ||
| MFA | ||
| RBAC | ||
| Audit logs | ||
| GDPR | ||
| DPA available | ||
| Org chart | ||
| Employee records | ||
| Workflows | ||
| Document management | ||
| Roles & permissions | ||
| Multi-country | ||
| Calendars/absence | ||
| Onboarding checklists | ||
| Tasks & owners | ||
| Offboarding checklists | ||
| Reviews | ||
| Dashboards | ||
| Custom reports | ||
| Okta integration | ||
| Slack integration | ||
| iOS/Android app | ||
| Audit trail | ||
Integrations | ||
| ADP | native | |
| Abacum | native | |
| Apple Calendar | native | |
| Ashby | native | |
| BrightPay | native | |
| Comeet | native | |
| Deel | native | |
| DocuSign | native | |
| Google Calendar | native | |
| Greenhouse | native | |
| JazzHR | native | |
| JumpCloud | native | |
| Lever | native | |
| Microsoft Outlook | ||
| Microsoft Teams | ||
| Moorepay | native | |
| Okta | native | |
| OneLogin | native | |
| Oracle Cloud HCM | ||
| Oracle NetSuite | native | |
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