Phenom Talent Management
Phenom — AI for Tomorrow’s Enterprise. Applied by Human Resources today.
Phenom provides an Intelligent Talent Experience platform powered by Applied AI to help enterprises hire faster, develop employees, and retain talent. Its solutions span candidate experience, recruiting, talent management, workforce intelligence, and HR automation, connecting HR systems and stakeholders at scale.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO/IEC 27001:2022
- ISO 27017
- ISO 27018
- ISO 27701:2019
- SOC 2 Type II
- UK Cyber Essentials Plus
- CSA Membership
- FSQS-NL Registration
- ISO 27001
- SOC 2
Data & Hosting
Data residency
US, Global
Hosting
Security program featuring annual third-party penetration tests, quarterly DAST/SAST scans, internal penetration tests, continuous monitoring and alerts for anomalies, employee training, formal policies and procedures, internal and external audits, and disaster recovery/business continuity. Security policies and vulnerability reporting policies are in place. Details regarding SSO/SAML, MFA, SCIM, and encryption standards are available upon request.
Retention & deletion
Customers can determine which data their applications store and purge database data according to their retention requirements. After an application and its database are deprovisioned, the database storage volume is retained for one week and then automatically destroyed. Daily on-site database backups are retained for seven days; weekly off-site backups are retained for four weeks.
GDPR Program; use of trusted subprocessors with contractual, technical, and legal safeguards for international data transfers. Additional Certifications/Standards: ISO 27017, ISO 27018, ISO 27701:2019, UK Cyber Essentials Plus, FSQS-NL.
Feature Scope
Talent marketplace for employees to discover learning, development, connectivity, and opportunities in one place; Career pathing to visualize future roles and steps to get there; Employee Relationship Management to identify skills gaps and guide development journeys; Succession planning to map high-potential employees to critical roles; People Manager dashboard for engagement, skills development, retention, and performance visibility; Mentoring to match employees with internal mentors; Internal gigs for short-term projects to upskill and reskill; Employee Resource Groups for community, diversity, and engagement; Career architecture to define roles, skills, and progressions, powering build/borrow/buy strategy and workforce planning; Personalized development plans tied to chosen career paths; Workforce intelligence and agentic people analytics to deepen insights at individual and enterprise levels; Integrations: pre-built and templated integrations with ATS, HCM, BI, performance management, job distribution, and LMS tools; Service Hub to manage API keys/credentials and configure products; Flow Studio for self-service integrations and workflow automation; Forms (early stage) for crafting and integrating talent forms without code. Security and application security: annual third-party penetration tests, quarterly DAST and SAST scanning, internal pen testing; monitoring and alerting for anomalies; employee security training; internal and third-party audits; DR/BCP. Compliance and certifications: ISO/IEC 27001:2022, ISO 27017, ISO 27018, ISO 27701:2019, SOC 2 Type II, UK Cyber Essentials Plus, GDPR program, CSA membership, FSQS-NL registration; sub-processor management with contractual, technical, and legal safeguards for international transfers.
Pricing hints: Enterprise sales-led with demo/RFP flow.
Security hints: Security measures include annual third-party penetration tests, quarterly DAST/SAST scans, internal pen testing, 24/7 monitoring/alerting, employee security training, formal policies/procedures, internal and third‑party audits, and DR/BCP.
Compliance hints: Certifications/standards: ISO/IEC 27001:2022, ISO 27017, ISO 27018, ISO 27701:2019, SOC 2 Type II, UK Cyber Essentials Plus, GDPR program, CSA membership, FSQS-NL. Sub-processor transparency with safeguards for international data transfers.
Implementation hints: Designed to integrate with existing HR tech via pre-configured automation and workflow templates, Service Hub for managing integrations and credentials, and Flow Studio for self-service integrations and forms (some features in early stage). Rapid deployment of job architecture is highlighted, Professional Services, Customer Experience, and Training & Certification are available.
Support hints: Customer Experience, Global Professional Services, Global Customer Care, and Training & Certification are offered; dedicated Security Policy and Vulnerability Disclosure Policy pages exist.
Integration hints: Pre-built integrations and API automation with ATS, HCM, BI, performance management, job distribution, and LMS systems; centralized Service Hub for API keys and product configuration; Flow Studio for self-service integrations and workflow automation; Forms (early stage) with templates and pre-built connectors.
Features at a Glance
Talent
- Succession planning
- Skills management
Analytics
- Dashboards
- Custom reports
Data & API
- API
Mobile
- Responsive UI
Compliance
- GDPR
- SOC 2
- ISO 27001
- DPA available
Administration
- Audit trail
Security & IT
- SCIM
- MFA
- RBAC
- Audit logs
Pricing Model
On request
Enterprise-oriented sales process with demos and RFPs.
Implementation
Integration into existing HR system landscapes via prebuilt connectors and templates. Service Hub centralizes API keys/login credentials and product configuration. Flow Studio enables self-service integrations and workflow automation. Forms (early stage) supports no-code data collection. Rapid deployment of the career/job architecture is highlighted, though no specific timeline is provided. Professional Services, Customer Experience, and Training & Certification are available.
Support
Web form · Help Center · Community · Dedicated account manager
SLA: The Standard support package includes a 99.5% uptime guarantee and committed response and resolution times for defects; Phenom states service-request resolution within seven business days or less for Advanced and five business days or less for Premium.
Time zones: Global (details available upon request)
Global Customer Care, Global Professional Services, Customer Experience, and Training & Certification are available. Dedicated pages for the security policy and vulnerability disclosure are provided. Specific SLAs, support hours, and contact channels are available upon request.
Integrations
ATS systems
ATSPre-built and templated integrations
HCM systems
HRISPre-built and templated integrations
BI tools
BIPre-built and templated integrations
Performance management systems
OtherPre-built and templated integrations
Job distribution tools
OtherPre-built and templated integrations
LMS systems
LMSPre-built and templated integrations
Phenom API
APIAPI automation supported; API keys/credentials managed via Service Hub
Service Hub
OtherCentralized management of API keys/credentials and product configuration
Flow Studio
OtherSelf-service integrations and workflow automation
Forms
OtherEarly stage; no-code talent forms with templates and pre-built connectors
