work.mate
Work Mate — The next-generation employee app – the virtual assistant
work.mate is a virtual employee assistant designed to support the entire employee lifecycle—from application and onboarding to parental leave and offboarding. The app consolidates communication, processes, forms, knowledge sharing, and management tools, adapts to each stage of the employee’s journey, and is tailored for SMEs with decentralized structures. Available as an iOS/Android app with a web-based admin dashboard; GDPR-compliant with German/European server locations.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Hosting exclusively on German or European server locations
Hosting
GDPR-compliant operation; hosting/servers in Germany/the EU. Sign-up via personalized QR code without an email address or password is possible. Information on SSO, SAML, MFA, encryption, and certifications: available upon request.
Retention & deletion
Personal data in the app is stored for as long as needed to provide or use the service and is deleted when the relevant purpose ends, unless legal or contractual retention obligations apply. Log-file data is deleted after seven days at the latest. Chat histories containing information required for the employment relationship are stored for the duration of employment and deleted afterward.
Known as the GDPR. Additional certifications, AVV/DPA, or supporting documentation: Available upon request.
Feature Scope
- Virtual employee assistant instead of a traditional employee app: adapts to each stage of an employee’s journey and proactively enhances the employee experience
- Modules/assistants throughout the lifecycle: Application Assistant (maintain contact, support decision-making, provide information), Onboarding assistant (prepare, collect data, welcome), employee assistant (communicate, generate ideas, embody the culture), parental leave assistant (stay in touch, plan return, provide support), leadership assistant (provide guidance, establish structures, simplify daily routines), exit assistant (collect feedback, prepare for departure, facilitate return)
- Communication & Collaboration: News communication, chat
- Processes & Forms: Digital workflows/forms, clearly organized onboarding, training processes, offboarding checklists
- Automatic phase transition: e.g., switching from onboarding assistant to employee assistant after 4 weeks
- Devices & Access: iOS and Android app; web-based admin/management dashboard
- User creation & login: User creation in <15 seconds; import function; QR code invitation; login possible without an email address or password; admins/managers with web access
- Operation possible without interfaces; prepared interfaces to complementary products in development
- Performance/costs: approx. 1/3 of standard market costs (company’s own statement)
- Security/Data Protection: GDPR-compliant; uses exclusively German or European server locations
- Compliance: GDPR
Pricing details: Annual subscription with tiered pricing + one-time setup fee. Packages: Starter Onboarding Assistant starting at €1,990/year (up to 25 new hires/year); Popular Apprentice Assistant starting at €2,990/year (up to 15 apprentices and 25 new hires/year); Recommended work.mate Suite starting at €5,990/year (for 50–150 employees). One-time setup fee of €2,990–5,990 depending on the package. Minimum contract term of 12 months. Prices are net plus VAT. Currency: EUR. Upgrades to larger packages are possible at any time.
Security notes: GDPR-compliant; hosting/server locations in Germany or the EU. Login via personalized QR code without email/password possible.
Compliance notes: GDPR explicitly mentioned.
Implementation notes: Introductory package with consulting and support. Initial creation of roles (administrators, managers) and content structures (chapters, lessons) by the provider. Content can be imported via copy & paste and assigned to groups. Operation without interfaces is possible; No specific timeframe for implementation duration.
Support hints: Consultation/initial meeting offered (e.g., “Get a free consultation,” virtual coffee).
Integration hints: Operation without interfaces is possible. Import function available. Pre-built interfaces for complementary products are in development (without naming specific partners). iOS/Android apps and web admin interface available.
Features at a Glance
Core HR
- Workflows
- Employee self-service
- Manager self-service
- Roles & permissions
- Document management
Onboarding
- Onboarding checklists
- Tasks & owners
Offboarding
- Offboarding checklists
Mobile
- iOS/Android app
Security & IT
- RBAC
- Data residency region
Compliance
- GDPR
Pricing Model
Module-based
Annual subscription with package-based pricing; prices are net plus applicable VAT; currency: EUR. Packages: Onboarding Assistant starting at €1,990/year (up to 25 new hires/year); Apprentice Assistant starting at €2,990/year (up to 15 apprentices and 25 new hires per year); work.mate Suite starting at €5,990/year (for 50–150 employees). One-time setup fee of €2,990–5,990 depending on the package. Minimum contract term of 12 months. Upgrades to larger packages are possible at any time.
Implementation
Starter package with consultation and support. Initial setup of roles (administrators, managers) and content structures (chapters, lessons) by the provider. Content can be imported via copy and paste and assigned to groups. Operation is possible without interfaces; an import function is available. Specific implementation timeframe: Upon request.
Support
Consulting/initial consultation (e.g., virtual coffee) offered. Specific support channels and SLAs: Upon request.
Integrations
Importfunktion
OtherUser/data import is possible.
Vorbereitete Schnittstellen (in Arbeit)
OtherPlanned/prepared integrations with complementary products.
