Textio Recruiting
Textio — Grow careers, not busywork—give better feedback faster.
Textio provides responsible, purpose-built AI for HR that helps organizations improve performance feedback, make fair hiring decisions, and remove bias from recruiting communications. Its modular suite—Textio Feedback, Textio Recruiting, and Interview Feedback—integrates with ATS and performance management tools, offering real-time, data-driven guidance. Textio is ISO/IEC 27001:2022 certified, built on AWS, aligns with GDPR/CCPA, and stores customer data in the United States.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO/IEC 27001:2022
- ISO 27001
Data & Hosting
Data residency
United States (Customer data is stored in the U.S.; no transfer to other countries; no sale to third parties).
Hosting
SAML 2.0 SSO (SP- and IdP-initiated), optional strong password authentication; MFA via SSO recommended. Encryption at rest (AES-256) and in transit (TLS 1.2). Logical tenant isolation in AWS, multi-AZ deployment, auto-scaling, daily backups, and 24/7 uptime monitoring; historical monthly availability of approximately 99.95%. Regular security audits, including annual penetration tests and vulnerability scans; centralized logging with retention of ≥12 months. Security contact: security@textio.com.
Retention & deletion
Audit logs are retained for at least 12 months. Customer accounts and content may be retained after the contract ends to provide continuity and to develop derivative, aggregated models. Data is deleted upon formal request in accordance with the services agreement.
Feature Scope
- Inclusive writing guidance: Real-time suggestions to remove biased language and increase appeal; Textio Score, gender tone meter, and age graph visualize inclusivity and engagement signals. (https://textio.com/solutions/talent-acquisition; https://textio.com/blog/textio-language-guidance-now-available-in-successfactors)
- Purpose-built AI for HR: Models trained on millions of real hiring outcomes (not generic web data) to generate and optimize proven recruiting language. (https://textio.com/solutions/talent-acquisition; https://textio.com/)
- Content standardization and libraries: Shared Textio library to align teams on intros/boilerplate and brand voice; one-click import of approved job descriptions into ATS.
- Extensions in your workflow: Use Textio directly in ATS/HR tools and channels—LinkedIn Recruiter, LinkedIn posts/comments, Outlook, Gmail—and major ATSs including Greenhouse, Workday, iCIMS, SAP SuccessFactors, and Oracle Recruiting Cloud. (https://textio.com/solutions/talent-acquisition; https://textio.com/blog/textio-language-insights-now-available-in-icims; https://textio.com/blog/textio-language-guidance-now-available-in-successfactors; https://textio.com/blog/textio-language-guidance-is-now-available-in-oracle-recruiting-cloud)
- Rollout and enablement: Live end‑user trainings, success planning cadence, adoption/usage analysis walkthroughs, and Textio U certifications for inclusive communication.
- Security and identity: SSO via SAML 2.0 (Okta, Azure AD), strong password auth option; recommend SSO for MFA.
- Data protection: Encryption at rest (AES‑256) and in transit (TLS 1.2), logical tenant isolation, daily backups, 24/7 on‑call monitoring, annual pen tests, vulnerability scanning, and logs retained ≥12 months.
- Hosting and reliability: Built on AWS with multi‑AZ deployment and auto‑scaling; historical availability around 99.95% monthly.
- Compliance program: ISO/IEC 27001:2022 certified ISMS; CSA CAIQ available. GDPR- and CCPA-aligned privacy posture with DPA available.
- Data residency: Customer data stored in the United States; not transferred to other countries or sold to third parties.
Pricing hints: Pricing is based on the size of the organization and includes unlimited users, unlimited documents, and unlimited AI for the team. Sales-led motion via demo request.
Security hints: SSO with SAML 2.0 (Okta, Azure AD), SP- and IdP-initiated flows; password auth with strong policies (MFA via SSO recommended). Data encrypted at rest (AES‑256) and in transit (TLS 1.2). AWS hosting with logical tenant isolation, daily backups, 24/7 on-call monitoring, multi‑AZ HA, auto-scaling. Annual third‑party pen tests, monthly vuln scans, GuardDuty IDS, AWS Inspector, centralized logging (Sumo Logic) retained ≥12 months. ISO/IEC 27001:2022 certified ISMS; CSA CAIQ available. Customer data stored in the U.S.
Compliance hints: ISO/IEC 27001:2022 certified; GDPR- and CCPA-aligned global privacy practices; Textio acts as Data Processor, DPA available; CSA CAIQ published.
Implementation hints: Typical time to value ~4 weeks; many customers writing better job descriptions within ~30 days. Structured 3-phase onboarding: Weeks 1–2 Planning (roles, goals, scope, timeline); Weeks 3–4 Configuration (feature setup, workflow fit, SSO, browser/ATS extensions); Weeks 5–6 Adoption (live trainings, rollout, success check-ins). Ongoing usage analysis and feedback sessions. (https://textio.com/products/recruiting/buyers-guide; https://textio.com/solutions/talent-acquisition)
Support hints: 1:1 Customer Success support, live training sessions, Support Center knowledge base, Textio U certifications, product feedback sessions, updates on new features. Security contact: security@textio.com; general: sales@textio.com; phone: (800) 898‑1401. 24/7 engineering on‑call for availability incidents (not an explicit customer SLA published). (https://textio.com/products/recruiting/buyers-guide; https://textio.com/security; https://textio.com/)
Integration hints: Extensions for ATS/HR tools and channels: LinkedIn Recruiter, LinkedIn posts/comments, Outlook, Gmail; ATS integrations include Greenhouse, Workday, iCIMS, SAP SuccessFactors, and Oracle Recruiting Cloud; import/export with Textio library; (https://textio.com/solutions/talent-acquisition; https://textio.com/blog/textio-language-insights-now-available-in-icims; https://textio.com/blog/textio-language-guidance-now-available-in-successfactors; https://textio.com/blog/textio-language-guidance-is-now-available-in-oracle-recruiting-cloud; https://textio.com/security)
Features at a Glance
Analytics
- Dashboards
Integrations
- Okta integration
- Azure AD integration
Mobile
- Responsive UI
Security & IT
- SSO/SAML
- Audit logs
- Data residency region
Compliance
- GDPR
- DPA available
- ISO 27001
Data & API
- Data export
Pricing Model
On request
Pricing is based on the size of the organization and includes unlimited users, documents, and AI use for the team. Purchasing is handled through sales via a demo. The Recruiting and Feedback modules can be purchased separately. Annual price ranges cited by third parties are not official; please confirm them with Textio.
Implementation
Structured onboarding with clear goals and milestones—from signing the contract to achieving measurable benefits.
Support
Email (support@textio.com, security@textio.com, sales@textio.com) · Phone ((800) 898-1401) · Knowledge base (Textio Support Center) · Customer Success (1:1)
Time zones: Global business hours via CSM and the Support Center; 24/7 engineering on-call support for availability incidents.
1:1 customer success support, live training sessions, support center/knowledge base, Textio U certifications, product updates, and feedback sessions with the product teams. General contact: sales@textio.com; Phone: (800) 898‑1401. Security contact for vulnerabilities: security@textio.com.
Integrations
Okta
SSOSAML 2.0
Azure Active Directory
SSOSAML 2.0
Greenhouse
ATSUse Textio within Greenhouse workflows
Workday
ATSTextio in Workday Recruiting
iCIMS
ATSTextio language insights available in iCIMS
SAP SuccessFactors
ATSTextio language guidance in SuccessFactors
Oracle Recruiting Cloud
ATSTextio language guidance available in Oracle Recruiting Cloud
LinkedIn Recruiter
OtherTextio extension for sourcing communications
LinkedIn (posts and comments)
OtherWrite with Textio guidance in social content
Outlook
OtherWrite with Textio guidance in email
Gmail
OtherWrite with Textio guidance in email
SAML 2.0
SSOSP- and IdP-initiated flows supported