Starling Minds
Healthy people, Healthy workplaces.
Starling Minds provides a digital mental health platform using evidence-based online CBT to reduce burnout and build mental fitness. The solution offers stepped care, leadership training, and personalized, self-guided support for employees across employers, education, unions/associations, and healthcare organizations, with tools like training sessions, exercises, assessments, webinars, community, and a mental fitness toolbox.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Personal data is stored in Canada or the United States; email addresses may be stored in the country where the sponsoring organization is headquartered.
Hosting
According to the privacy policy, data is encrypted during transmission, and personal information is stored on encrypted servers. Access is granted on a need-to-know basis; daily backups are performed, including off-site backups. Information regarding SSO/SAML, SCIM, MFA, RBAC, audit logs, or security certifications: Available upon request.
Retention & deletion
Data is retained for as long as the account is active. After termination, Starling Minds deletes personal data, subject to legal retention requirements. Users can request access to, correction, deletion, and export of their data where permitted by law.
The website includes a privacy policy and terms of use. Public certifications regarding GDPR, ISO 27001, SOC 2, HIPAA/PHIPA, or DPA/AVV: Available upon request.
Feature Scope
Core programs and approach: • Two program tracks within one platform: Mental Fitness (prevention/early intervention) and Return-to-Health (return-to-work after mental or physical disability), plus an anonymous peer-supported community. • Stepped care to assess, monitor, and connect people to appropriate support levels, optimizing costs and routing higher-need individuals to more intensive care. • Personalized, self-guided CBT training tailored to symptoms, history, personality, learning style, check-up results, and program interactions. Content and tools: • Ten-minute training sessions and bite-sized exercises for building practical mental fitness skills. • Check-Up to track changes in energy, resilience, anxiety, and depression over time for personalized insights. • Webinars (live sessions) and a video library for education and guided practices. • Mental Fitness Toolbox: goal setting, progress tracking, thought balancing, mood and emotion regulation tools. • Peer community for anonymous sharing and encouragement to reduce isolation and stigma. Return-to-Health specifics: • Personalized return-to-work plans to manage workplace conversations, anticipate stressors, and sustain a durable return. • Immediate, on-demand access with no wait times. • 2-step referral process via a referral portal for busy case managers when face-to-face therapy isn't accessible. • Clinically based assessments of primary mental health conditions. • Skills toolbox to support adherence and self-care. Reporting and management: • Case management and detailed progress reporting to improve visibility, move files forward, and support adherence. • Aggregated organizational reporting on usage and stressors. Accessibility and availability: • Immediate, unlimited, confidential access; available 24/7. Evidence and outcomes: • Reported member improvements in anxiety (58%) and depression (62%); 76% improve overall mental health; 90% feel supported; increased resilience and confidence to return to work. Security, privacy, and community safety (as disclosed): • Acceptable Use Policy and Community Guidelines; community is moderated with zero tolerance for harassment or harmful content; moderators may reach out for safety concerns; comments in discussions are visible to all members while individual program progress remains private. Integrations:
Pricing hints: Sales-led motion via demo request and contact forms.
Security hints: Public pages disclose community moderation and safety practices, privacy of individual program progress vs. public comments, and an Acceptable Use Policy.
Implementation hints: Emphasis on immediate access and short onboarding friction: easy referral process, 2-step referral via a portal, and on-demand self-guided CBT suggest rapid deployment for members. No formal implementation timeline, onboarding packages, or migration services are detailed.
Support hints: Support via contact phone numbers (BC: 778-653-2771; ON: 437-800-3797) and general contact form; a dedicated customer support extension (dial 100) and a French line (dial 300) are listed. Community moderators respond to safety-related posts.
Integration hints: A referral portal and case management reporting are mentioned, implying workflow integration points.
- Personalized return-to-work plan: Guidance for managing conversations with managers/colleagues and anticipating stressors to support a durable return. • Immediate access, no waiting: On-demand, self-guided treatment focused on practical CBT skills to boost resilience and confidence. • 2-step referral process: Simple referral portal enabling busy case managers to enroll claimants when face‑to‑face therapy isn’t accessible. • Clinically-based assessments: Complete assessment of primary mental health conditions. • Skills toolbox: Goal setting, progress tracking, cognitive restructuring (balancing negative thoughts), and mood regulation tools. • Case management reporting: Improves visibility into claimant progress and adherence; strengthens case manager–claimant rapport. • Impact metrics reported: 73% access within 24 hours of referral; 95% report improved resilience; 30%+ improvement in depression/anxiety scores; 65% increased confidence to return to work.
Pricing hints: Positioned as a cost‑efficient digital support for employers/insurers with contact‑us motion.
Compliance hints: Privacy/terms links exist but contain no surfaced claims here.
Implementation hints: Emphasis on immediate access for members after referral and a simple 2‑step referral process for case managers; no detailed enterprise onboarding timeline provided.
Support hints: Contact form and phone support listed; dedicated customer support phone routing including French language option. Address indicates Canada-based operations.
Features at a Glance
Analytics
- Dashboards
Data & API
- Data export
Mobile
- Responsive UI
Security & IT
- Data residency region
Pricing Model
On request
Pricing: On request. Sales process through a demo or contact request. Member access is sponsored by the organization.
Implementation
A simple referral process (a two-step process via a referral portal) and on-demand access suggest a seamless deployment.
Support
Phone · Email/contact form · In-product community moderation (safety-related outreach)
Time zones: North America (PT/ET)
Community moderators can proactively reach out if they have security concerns. Public SLAs or guaranteed response times: Available upon request.
Integrations
Employer systems (unspecified)
OtherCustomized configuration for setup and registration; designed to augment existing wellness programs.