Sharpist Coaching Platform
Sharpist — Leadership development that works
Sharpist is a digital coaching and leadership development platform for enterprises, delivering 1:1, group, and peer coaching with personalized micro-tasks and real-time L&D analytics. The platform supports German, English, and French (with coaching available in 55+ languages), offers automated onboarding and reporting, and is ISO 27001 certified and GDPR compliant with data hosted on servers in Germany.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Germany, EU
Retention & deletion
User account data is deleted when users delete their account. For AI Coach conversations, ongoing or incomplete conversations are stored for 30 days after the last interaction; completed conversations are deleted within seven days. Transcripts and summaries of 1:1 coaching sessions are stored until the coaching assignment ends and can be downloaded and deleted at any time.
Feature Scope
- Digital coaching platform for leadership development at scale: 1:1, group, and peer video coaching (15–120 min) on web and mobile; coach chat and easy scheduling; goal and activity tracking; L&D Dashboard for real-time analytics, KPI linkage, benchmarks, and executive-ready reports.
- Coach matching: Algorithm + in-house psychologists, 1,500+ internationally certified coaches with 15+ years’ experience and 1,000+ hours; 97% successful matches; option to change coach if needed (leadership-development, coaching-platform, pricing).
- Learning journeys and micro tasks: 2,000+ coach‑curated micro tasks across 32 leadership focus areas; personalized assignments between sessions; 95% positive reviews; turnkey journeys launch in as little as 48 hours; custom journeys aligned to company goals; continuous improvement via data/feedback (micro-tasks2, pricing).
- Credit model: Flexible credit pool to mix formats (1:1, group), session lengths (e.g., 30/45/60 min), transferability across learners; add licenses anytime; maximizes engagement and cost control (leadership-development, pricing).
- Program enablement and transparency: Pre/post surveys, 360-degree surveys (optional), Quarterly Business Reviews, onboarding management, activation check-ins, custom data reporting, service desk for admin requests, on-demand help center content (pricing, coaching-platform).
- Enterprise readiness: Zero/minimal admin for HR via automated onboarding, nudging, scheduling, and reporting; white-label option; own coach-pool integration; optional in-person onboarding and coach briefings; strategy consulting with PwC (pricing, coaching-platform).
- Integrations and ecosystem: SSO, Miro app integration; system integration during rollout steps (pricing, coaching-platform).
- Security: ISO 27001 certified; GDPR compliant; servers located in Germany; end-to-end encryption for sessions and data in transit; Single Sign-On; Two-Factor Authentication (2FA) (leadership-development page footer text, coaching-platform, pricing).
- Languages and coverage: Coaching available in 55+ languages with 24/7 time-zone coverage; platform/app supports English, German, and French; L&D dashboard in English and German (homepage FAQ, pricing FAQ).
- Reported outcomes and satisfaction: 80%+ usage; 83% apply knowledge to daily work; average session rating ~4.9/5; activation rates ~90%+ depending on program; measurable retention and advancement outcomes cited by customers (leadership-development, homepage).
Pricing hints: Flexible credit-based model and per-learner coaching licenses; credits transferable and usable across formats and session lengths; cost-saving calculator available; trial coaching offered; white-label and optional add-ons (e.g., 360 surveys, in-person onboarding) on request.
Security hints: ISO 27001 certified; GDPR compliant; all servers located in Germany; end-to-end encryption for sessions/data in transit; Single Sign-On (SSO) supported; Two-Factor Authentication (2FA).
Compliance hints: GDPR compliance; ISO 27001 certification explicitly stated.
Implementation hints: Typical steps: demo → goals workshop → coach pool/briefing + system integration → company-specific live onboarding + first sessions → full program launch + impact assessment. Turnkey learning journeys can launch in ~48 hours; overall platform readiness is immediate with employee onboarding typically ~2 weeks (coaching-platform, micro-tasks2, pricing FAQ).
Support hints: Sharpist Service Desk (admin requests), on-demand help center (videos/FAQs), chat support, activation check-ins, QBRs, relationship manager touchpoints; optional in-person onboarding and coach briefings; email support via support@sharpist.com. 24/7 time-zone coverage for coaching.
Integration hints: SSO; Miro app integration; own coach-pool integration; generic ‘system integration’ during implementation.
Sources: https://www.sharpist.com/data-security; https://www.sharpist.com/ (FAQ); https://www.sharpist.com/press/sharpist-receives-iso-certification-the-leading-international-standard-for-information-security; https://www.sharpist.com/local/executive-coaching-augsburg
- End-to-end encrypted coaching sessions, accessible only to coach and learner
- ISO/IEC 27001:2013-certified Information Security Management System (annual maintenance; focus on confidentiality, integrity, availability)
- GDPR-compliant platform and data processing, incl. technical and organizational measures (e.g., encryption and access controls)
- Data residency: production servers located in Germany (EU hosting)
- Encryption in transit for sessions and data; end-to-end encrypted sessions
- Single Sign-On (SSO) support for secure, seamless access
- Documented security and privacy policies; clear Data Processing Agreements (DPAs) for enterprise customers
- Enterprise-ready platform with API integration to HR systems and SSO for streamlined onboarding and governance
Pricing hints: Credit-based pricing model; Trials available; travel costs not applicable; dynamic credit reallocation to maximize usage.
Security hints: SSO supported; coaching sessions end-to-end encrypted; data in transit encrypted; ISO/IEC 27001:2013 certified ISMS (annual maintenance); servers hosted in Germany; documented security policy links. (Sources: https://www.sharpist.com/data-security; https://www.sharpist.com/ (FAQ); https://www.sharpist.com/press/sharpist-receives-iso-certification-the-leading-international-standard-for-information-security)
Compliance hints: GDPR-compliant processing; ISO 27001 certification; mentions of clear Data Processing Agreements for enterprise clients; EU data residency in Germany supports GDPR obligations.
Implementation hints: Low-effort onboarding: provide employee list; automated onboarding, scheduling, nudging, and reporting; SSO integration available.
Support hints: Email support via support@sharpist.com; account/relationship manager engagement for program insights.
Integration hints: API integration to HR systems; Single Sign-On (SSO).
Features at a Glance
Performance
- 360 feedback
- Goals/OKRs
Learning
- Course catalog
- Assignments
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
- API
Mobile
- iOS/Android app
- Responsive UI
Security & IT
- SSO/SAML
- MFA
- Data residency region
Compliance
- GDPR
- ISO 27001
- DPA available
Pricing Model
Usage-based
Credit-based model with a flexible credit pool. Participants can use credits for different coaching formats. Pricing is based on usage rather than a per-person licence.
Implementation
Support
Email · Cat · Help Center · Dedicated account manager
Integrations
Single Sign-On (SSO)
SSOSSO capability.
Miro
OtherApp integration for collaborative exercises within coaching.
HR systems (via API)
HRISSystem/API integration to HR systems mentioned; specifics available on request.
API
APIEnterprise/system API for integrations; details on request.
Custom coach pool
OtherIntegrate your own coach pool into the Sharpist platform.
SAP SuccessFactors
HRISHRIS/system integration for user and program connectivity.
Workday
HRISHRIS/system integration for user and program connectivity.
Oracle HCM
HRISHRIS/system integration for user and program connectivity.
Coach pool integration
OtherSupports integrating an organization’s own coach pool.
White-labeling / Language customization
OtherBranding and language customization for enterprise deployments.
Sharpist API
APIAPI integration to HR systems.
HR systems (unspecified)
HRISIntegration via API as part of program setup.
Own coach pool integration
OtherAbility to onboard and use your organization’s existing coaches.
System integration (during onboarding)
OtherGeneric system integration referenced as part of implementation; no public list of HRIS/LMS/API/webhooks provided.
White-labeling
OtherBranding/white-label option for a customized experience (extensibility, not a third-party integration).